NEAX2400 IPX Feature Programming Manual
Page 110
NDA-24297, Issue 1
C-2
Call Forwarding - Busy Line
C-2
Call Forwarding - Busy Line
General Description
This feature permits a call to a busy station to be immediately forwarded to a predesignated station or to the
ATTENDANT CONSOLE [A-3].
If a called station is in a STATION HUNTING [S-7, 8, 9] Group and forwards calls to another Hunt Group, it can
be determined through system data that the calling party has been directed either to the called parties Hunt Group or
to the terminating parties Hunt Group when all of the forwarded stations are busy.
Operating Procedure
To set from an individual station
1.
Lift the handset, receive dial tone.
2.
Dial the specific CALL FORWARDING - BUSY LINE access code; receive special dial tone.
3.
Dial the desired target telephone number; receive service set tone.
To cancel from an individual station
1.
Lift the handset, receive dial tone.
2.
Dial the specific CALL FORWARDING - BUSY LINE cancel code; receive service set tone.
To set from the ATTENDANT CONSOLE [A-3]
1.
Press an idle loop key.
2.
Dial the specific CALL FORWARDING - BUSY LINE access code; receive special dial tone.
3.
Dial the TENANT SERVICE [T-12] number (2/3 digits).
4.
Dial the originating telephone number.
5.
Dial the desired target telephone number; receive service set tone.
To cancel from the ATTENDANT CONSOLE [A-3]
1.
Press an idle loop key.
2.
Dial the specific CALL FORWARDING - BUSY LINE cancel code.
3.
Dial the TENANT SERVICE [T-12] number (2/3 digits).
4.
Dial the originating telephone number; receive service set tone.
Service Conditions
1.
This feature may be set and cancelled by either the user or the Attendant.
2.
CALL FORWARDING - BUSY LINE data remains in the data memory, even if the system is re-
initialized or in the event of a power failure, but it must be saved to HD.
3.
Stations are assigned this feature according to CLASS OF SERVICE [C-15] programming in system data.
4.
Registration memories for CALL FORWARDING - BUSY LINE and CALL FORWARDING - DON'T
ANSWER [C-3] are common. Changing System Data will enable separation of the two, permitting
separate access codes to be assigned.
5.
CALL FORWARDING - BUSY LINE can be provided on a tenant or an individual station basis.
6.
Call Forwarding on a tenant basis allows any incoming calls that encounter a busy condition to be
forwarded to a predetermined station or the ATTENDANT CONSOLE [A-3].
7.
Individual CALL FORWARDING - BUSY LINE supersedes system basis call forwarding.
8.
If all the stations in the terminating Hunt Group are busy, the calling party will hear busy tone and will not
return to the called parties Hunt Group.
