NEC N8100-14522F, User Manual

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8-18 Troubleshooting
Fail to access the hard disk drive:
T
Is the hard disk drive applicable to the server?
→
Operation of any device that is not authorized by NEC is not guaranteed.
T
Is the hard disk drive properly installed?
→
Check the installation status of hard disk drive and cables. The hard disk drive is
not connected to the internal connector when it is not completely installed (see
Chapter 9).
Fail to access the (internal or external) SCSI devices:
T
Is the SCSI device applicable to the server?
→
Operation of any SCSI device that is not authorized by NEC is not guaranteed.
T
Are SCSI devices properly configured?
→
When the server has external SCSI devices connected, hard disk drive settings,
including SCSI ID and terminator, are required. Refer to the manual that comes
with the SCSI device for details.
T
Are the SCSI controllers (including optional controllers) properly configured?
→
Use the SCSI BIOS setup utility for proper configuration of SCSI devices
connected to the SCSI connector on the mother board. When the server has an
optional SCSI controller installed and SCSI devices connected to it, use the SCSI
BIOS setup utility that comes with the optional SCSI controller for proper
configuration. See the manual that comes with the optional SCSI controller for
details.
Fail to start the OS:
T
Is the NEC EXPRESSBUILDER DVD in the optical disk drive?
→
Take out the NEC EXPRESSBUILDER DVD and restart the server.
T
Is the OS broken?
→ Use recovery process to recover the system.