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Troubleshooting 6-29

Collect Configuration Information

This section describes how to collect the information on hardware configuration and inside
specification.
In order to collect information, "Diagnostic Program" is used.

IMPORTANT:

If STOP error, system error, or stall occurred, follow the

procedure below after restarting the system.

Windows 2000

1.

Point to [Settings] in Start menu, and click [Control Panel].
The [Control Panel] dialog box appears.

2.

Double-click [Administrative Tools], and double-click [Computer Management].
The [Computer Management] dialog box appears.

3.

Click [System Tools]

→

[System Information].

4.

Click [Save as System Information File] in the [Action] menu.

5.

Input the file name to save in the [File name] box.

6.

Click [Save].

Collecting Dr. Watson Diagnostic Information

Dr. Watson collects diagnostic information related to application errors. The location to save the
information can be specified as you like. For more information, refer to Chapter 4.

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Summary of Contents for EXPRESS5800/120MF

Page 1: ... EXPRESS5800 120Mf U s e r s G u i d e ...

Page 2: ......

Page 3: ...ications must be determined by the customer and is not warranted by NEC Computers International To allow for design and specification improvements the information in this document is subject to change at any time without notice Reproduction of this document or portions thereof without prior written approval of NEC Computers International is prohibited Trademarks Microsoft Windows Windows NT and MS...

Page 4: ......

Page 5: ...ess LED 1 13 LAN Access LED 1 1 13 Disk Access LEDs 1 13 Hard Disk Drive LED 1 14 AC Standby LEDs 1 16 AC Power LEDs 1 16 LAN Connector LEDs 1 17 UID LED UID Switch 1 18 Standard Features 1 19 Power Supplies 1 20 Peripheral Bays 1 20 Degradation Feature 1 20 Online Spare Memory 1 21 Remote Power On Feature Wake On LAN 1 21 AC LINK Feature 1 21 System Security 1 22 Security with Mechanical Locks an...

Page 6: ...Cover 2 13 Removing the Right Side Cover 2 14 Installing the Rack Mounting Hardware 2 15 Installing the Right Side Cover 2 15 Installing the CD ROM Drive in the CD ROM Bracket 2 16 Installing the 5 25 inch Devices in the 5 inch Device Bracket 2 17 Installing the 5 inch Device Bracket 2 18 Installing the Bezel 2 19 Installing the Screw Plate 2 21 Installing the Front Cover 2 21 Installing the Top C...

Page 7: ...ontroller Settings 3 35 Parameters 3 35 SCSI Disk Utilities 3 39 Configuring SCSI Controller on Optional Board 3 40 Configuring System Board Jumpers 3 41 Installing the Operating System and Utilities 4 1 About Express Setup 4 2 Microsoft Windows 2000 4 4 Installation Notice 4 4 Supported OS on this Model 4 4 Installing Optional Mass Storage Driver 4 4 BIOS Specification 4 4 Windows 2000 4 4 Setup ...

Page 8: ...MPRO 4 38 Functions and Features 4 38 Configuration 4 39 System Requirements 4 40 Installation 4 42 ESMPRO Agent 4 43 Instructions 4 43 Installing the Agent Software 4 46 IP Address Confirmation 4 46 Using the ESMPRO Agent 4 46 ESMPRO Manager 4 47 Checking the TCP IP Protocol 4 48 Creating the ESMPRO User Group 4 49 Installing IIS 4 49 Adding Deleting the Web Component 4 52 Using the ESMPRO Manage...

Page 9: ... Express Setup 6 24 Error Message during Disk Array Configuration 6 27 Problems with Master Control Menu 6 27 Collecting Event Log 6 28 Windows 2000 6 28 Collect Configuration Information 6 29 Windows 2000 6 29 Collecting Dr Watson Diagnostic Information 6 29 Memory Dump 6 30 Preparing for Memory Dumping 6 30 Saving the Dump File 6 31 Backup IPMI Information 6 32 Recovery for Windows 2000 System 6...

Page 10: ...25 Removal 7 28 Option Boards 7 29 Installation 7 30 Removal 7 32 Disk Array Controller Board 7 33 Processor 7 36 Installation 7 37 Removal 7 41 DIMM 7 43 Installation 7 45 Removal 7 46 Online Spare Memory Feature 7 47 Internal Cabling Diagrams 8 1 Interface Cables 8 2 Standard Configuration 8 2 Disk Array Configuration of Built in Hard Disks 8 3 Configuration of the HDD Cage 8 4 Connecting Additi...

Page 11: ...vice Drivers C 1 Installation Assumption C 2 Preparation C 3 Installing Microsoft Windows 2000 Operating System C 4 Installing LAN Adapters C 5 Re installing the Network Driver C 6 Display Driver C 7 Equipment Log D 1 Hardware D 1 Software D 4 Glossary ...

Page 12: ...x ...

Page 13: ... the operating system and various utilities Chapter 5 Maintenance provides you with all the information necessary to maintain successful operation of the server This chapter also includes a description on relocating and storing the server Chapter 6 Troubleshooting contains helpful information for solving problems that might occur with your system Chapter 7 Upgrading Your System provides you with i...

Page 14: ...n is ignored Safety Symbols Precautions and notices against hazards are represented with one of the following three symbols This symbol indicates the presence of a hazard if the instruction is ignored An image in the symbol illustrates the hazard type Attention This symbol indicates prohibited actions An image in the symbol illustrates a particular prohibited action Prohibited Action This symbol i...

Page 15: ...m Release Notes if any Release Notes provide you with the latest information about your system This information was not available to be included in your user s guide at the time it was developed and released Getting Started Sheet The Getting Started Sheet provides several easy to follow steps to become familiar with your server documentation and to complete your installation successfully Network O...

Page 16: ...tified type ST or SJT 16 AWG 3 conductor provided with a molded on NEMA type 5 15 P plug cap at one end and a molded on cord connector body at the other end The cord length must not exceed 9 feet 2 7 meters Outside the U S A and Canada the plug must be rated for 250 VAC 10 amp minimum and must display an international agency approval marking The cord must be suitable for use in the end user countr...

Page 17: ...the external ports Remote Earths To prevent electrical shock connect all local individual office computers and computer support equipment to the same electrical circuit of the building wiring If you are unsure check the building wiring to avoid remote earth conditions Earth Bonding For safe operation only connect the equipment to a building supply that is in accordance with current wiring regulati...

Page 18: ...system warm or cool to room temperature before using it Keep the system away from magnetic forces Keep the system dry Do not wash the system with a wet cloth or pour fluid into it Protect the system from being bumped or dropped Check the system for condensation If condensation exists allow it to evaporate before powering on the system Keep the system away from dust sand and dirt ...

Page 19: ...Chapter 1 System Overview This chapter provides information that you should familiarize yourself with before using the server It includes names and functions of the components and features of the server ...

Page 20: ...services e mail web access web site server etc This server is conveniently housed and available as a tower based system see figure below or as a rack mount system fits into a standard EIA 19 inch rack assembly using an optional rack conversion kit Your server includes hot swap SCSI hard disk drive bays The hot swap SCSI hard disk drive bays hold up to five 1 0 inch SCSI hard disk drives that can b...

Page 21: ...o prevent the server from falling down 4 LAN Access LEDs green LEDs are green while the server is connected to the network Blinking green LEDs indicates network activity Numbers printed near the LEDs indicate the LAN port number 5 Disk Access LED green amber This LED is green during access to the internal hard disks The LED turns amber color when one of the internal hard disks fails 6 Power Sleep ...

Page 22: ...1 4 System Overview Front View with Front Door Opened 1 2 CD ROM Drive Floppy Disk Drive 1 2 3 7 8 9 10 11 12 13 6 5 4 2 1 2 2 2 3 2 4 2 5 2 6 7 3 7 2 7 1 ...

Page 23: ...essed 7 Reset switch The reset switch is used to reset the server 8 LAN Access LEDs green LEDs are green while the server is connected to the network Blinking green LEDs indicates network activity 9 Sleep Switch Pressing the sleep switch once places the server into the sleep mode power saving mode Pressing the power switch while in sleep mode returns the machine to the normal state This function i...

Page 24: ...1 6 System Overview Rear View 11 9 10 12 13 14 15 16 2 17 15 18 17 16 1 8 7 6 1 2 3 4 5 2 5 1 ...

Page 25: ...nector The server cannot be directly connected to a leased line through the connector 8 Additional PCI board slots Optional PCI boards may be inserted into the slots 9 Mouse connector Connect the mouse to this connector 10 USB 1 USB 3 connectors The connectors USB 1 to USB 3 are used to connect to USB devices Connectors are labeled 1 to 3 from right to left 11 Keyboard connector Connect the keyboa...

Page 26: ...d 2 3 CPU1 factory installed 4 CPU2 5 5 25 inch device bays 6 CD ROM drive 7 3 5 inch device bay A single HDD cage is installed which can be equipped with five hard disks 8 3 5 inch floppy disk drive 9 Bay for an optional hard disk drive cage 10 Cooling fan Fan 5 11 Cooling fan Fan 4 12 Cooling fan Fan 3 13 Motherboard 14 External SCSI connection cable optional 15 Cooling fan Fan 2 16 Cooling fan ...

Page 27: ...System Overview 1 9 System Board 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 30 27 28 29 ...

Page 28: ...ing fan connector Fan 4 16 IPMB connector not used 17 Hot swap backplane connector B 18 Hot swap back plane connector A 19 SCSI disk array controller access lamp connector 20 Cooling fan connector Fan 3 21 Lithium battery 22 Ultra320 B connector for 5 25 inch devices or optional SCSI HDD cage 23 USB front connector 24 Front panel interface connector 25 Ultra320 A connector for internal hard disks ...

Page 29: ...ving mode and the LED blinks green Press the POWER switch to return to normal operation LED lights green Status LED The STATUS LED is lit green while the server is operating normally If the STATUS LED turns amber color it indicates that the server is in an abnormal state The table below lists and describes the STATUS LED indications and any actions to be taken NOTES If ESMPRO or the offline mainte...

Page 30: ...tem error occurred PCI parity error occurred CPU bus error occurred A memory dump request was issued Wait until the memory dump is completed On amber A temperature alarm was detected Check if the internal fans are clean and if the fan units are firmly connected If the STATUS LED indication does not change when the fans are operating correctly contact your service representative A voltage alarm was...

Page 31: ...ction processing is being performed for a hard disk connected to the internal disk array controller IMPORTANT If a hard disk in the server is connected to the internal disk array controller the access LED signal cable provided with the server must be connected from the disk array controller to the system board LAN Access LED 1 The LAN ACCESS LED lights green when the server is connected to the LAN...

Page 32: ...ever the disk must be replaced as soon as possible and reconstruction rebuild processing must be performed The failing disk can be replaced in hot swap mode Flashing between green and amber The LED indicates that reconstruction rebuild processing is being performed for the hard disk This flashing does not indicate a failure When a failing hard disk is replaced in disk array configuration the syste...

Page 33: ...in hot swap mode and then perform rebuild processing again When using the auto rebuild function observe the following Let 90 seconds or more pass between when dismounting a failing hard disk and when mounting the new one Do not replace a failing hard disk while rebuild processing is being performed for another hard disk ...

Page 34: ...service representative 3 2 1 3 2 1 AC1 AC2 AC1 AC2 ACR 3 2 1 3 2 1 AC Standby LEDs AC Power LEDs There is an AC POWER LED for each power supply unit on the rear The LED turns green and flashes when the power supply unit receives AC power from the power cord which is connected to the AC inlet The LED turns green when the server power switch is turned on If the LED does not go on when the server pow...

Page 35: ...N port check the network cable If the LED does not go on and the network cable has checked out OK the network LAN controller may be faulty In this case contact your sales representative 1000 100 10 Speed LEDs The Speed LED indicates that the communication mode of the server is activated with either a network interface of 1000 BASE T 100BASE TX or 10BASE T When the LED is amber it indicates that th...

Page 36: ... a single rack the LED identifies the server you are maintaining The UID LED goes on when the UID unit ID switch on the front panel is pressed It goes off when the switch is pressed again Maintenance from the rear of the rack has to be carried out in a dark narrow space The interface cable of a server or power supply unit in normal state may be disconnected by accident in this situation To prevent...

Page 37: ... CD ROM no emulation mode format support POWER switch mask Software power off Remote power on feature AC LINK feature Intelligent Platform Management Interface IPMI Baseboard Management Controller BMC Remote console feature Self diagnosis Memory monitoring feature 1 bit error correction 2 bit error detection CPU memory cooling fan degradation feature logical isolation of a failed device Online Spa...

Page 38: ...ppy disk drive supports 720 KB and 1 44 MB floppy disk media Two 5 25 inch device bays for installing half height 5 25 inch peripheral devices such as an optional tape drive Five hot swap SCSI hard disk drive bays for mounting hard disk drives installed in easily removable drive carriers NOTE The SCSI hard disk drive bays contain a hot swap back plane that requires an 80 pin single connector attac...

Page 39: ...Feature Wake On LAN The remote power on function turns on the server through a network It sends a special packet from the management computer to a remote server to turn it on if the server is off powered To enable this feature you must select Enabled for Wake On LAN in the Advanced Chipset Control of the Advanced menu of the BIOS setup utility SETUP See Chapter 3 The remote power on feature is not...

Page 40: ...the System Setup Utility The BIOS Setup Utility provides a number of security features to prevent unauthorized or accidental access to the system Once the security measures are enabled you can access the system only after you enter the correct password s For example Enable the keyboard lockout timer so that the server requires a password to reactivate the keyboard and mouse after a specified time ...

Page 41: ...ou want to enter BIOS Setup and have access to all of the options May enter either password to boot the server if Password on Boot is enabled in the BIOS Setup May enter either password to exit secure mode Secure Mode Configure and enable the secure boot mode by using the BIOS Setup When secure mode is in effect You can boot the server and the operating system will run but you must enter the user ...

Page 42: ...d Set a time out period so that keyboard and mouse input are not accepted Also screen can be blanked and writes to diskette can be inhibited Specify and enable an inactivity time out period of from 1 to 120 minutes If no keyboard or mouse action occurs for the specified period attempted keyboard and mouse input will not be accepted The monitor display will go blank and the diskette drive will be w...

Page 43: ...ermine the boot order If secure mode is enabled a user password is set then you will be prompted for a password before the server fully boots If secure mode is enabled and the Secure Mode Boot option is also enabled the server will fully boot but will require a password before accepting any keyboard or mouse input ...

Page 44: ...ruction may cause failures The major functions of the EXPRESSBUILDER are To install the OS It installs an operating system To diagnose the system It diagnoses the server To create a support disk It copies utilities in the EXPRESSBUILDER CD ROM into a floppy disk to launch them from the floppy disk To update the Windows System It updates the several resources of Microsoft Windows 2000 To install th...

Page 45: ...FF LINE MAINTENANCE UTILITY The Off line Maintenance Utility is used for proactive maintenance and fault analysis of the server Refer to the EXPRESSBUILDER User s Guide on the EXPRESSBUILDER CD for details SYSTEM DIAGNOSTIC UTILITY The system diagnostic utility contained in the EXPRESSBUILDER is useful to prevent hardware failures MANAGEMENT WORKSTATION APPLICATION MWA The Management Workstation A...

Page 46: ...inch device bays Lock Unlock IMPORTANT To open the front bezel you must unlock the bezel with the security key shipped with your system 1 If the front bezel is closed insert the provided security key into the keyhole and turn the key to unlock the front bezel 2 Then hold the front bezel edges and gently pull the bezel away from the computer chassis When you close the front bezel lock the bezel wit...

Page 47: ...ER switch does not work while in diagnosis Wait for about 10 seconds and then press the POWER switch Do not turn off the server until characters following the OEM logo appear on the screen POST POST Power On Self Test is the server s self diagnostic program stored in the system BIOS When you power on the server the system automatically runs POST to check the motherboard ECC memory module CPU modul...

Page 48: ...Boot time Diagnostic Screen under the Advanced menu of the BIOS setup utility You do not always need to check the POST check results Check messages that POST displays when You use the server for the first time The server appears to fail The server beeps many times between power on and OS start up An error message appears on the display unit ...

Page 49: ...k may take a few minutes to complete depending on the memory size of the Express server Also it may take approximately one minute for the screen display to appear after rebooting the server 2 Some messages appear upon completion of the memory check These messages appear to indicate that the system has detected the CPU keyboard and mouse 3 After a few seconds POST displays the following message pro...

Page 50: ...evice utility is displayed for each board in the following order PCI 2 PCI 3 PCI 4 PCI 1 PCI 5 and PCI 6 5 POST displays SCSI ID numbers used by the connected SCSI devices on the screen 6 If an optional disk array controller is installed the system displays the message prompting you to activate the disk array BIOS SETUP utility The start message and operation may vary depending on the mounted boar...

Page 51: ... the UPS IMPORTANT Always allow POST to complete before turning off the server 1 Shut down the OS 2 Press the POWER switch on the front of the server The POWER SLEEP LED goes off 3 Power off peripheral devices Sleep Switch The SLEEP mode switch on the front of the server is used for saving power If the SLEEP mode switch is pressed then the server enters into the sleep state the Power Sleep LED bli...

Page 52: ...ke sure that the server is powered on the POWER SLEEP LED is lit before inserting a floppy disk into the floppy disk drive When you insert the floppy disk into the floppy disk drive completely the drive clicks and the eject button on the floppy disk is slightly pushed out NOTES When an unformatted floppy disk is inserted the message notifying that data read is not available and the message prompti...

Page 53: ... away from any liquid e g water and chemicals Keep the floppy disk away from any magnetic objects e g magnet Do not pinch the floppy disk with a paper clip or drop it Keep the floppy disk in a floppy disk case that protects it from magnetism and dust A floppy disk has a write protect switch that prevents the stored data from accidental erasure You can read data from a write protected floppy disk b...

Page 54: ...ty damage Do not leave the tray ejected from the CD ROM drive NOTE The CD ROM drive installed on your server may differ from the model described in the following procedure Place a CD on the CD ROM drive using the following procedure 1 Confirm that the power of the server is on with the POWER SLEEP LED being lit in green before placing the CD on the CD ROM drive 2 Press the Eject button on the fron...

Page 55: ...d sound in the CD ROM drive occurs while the tray is retracting into the drive try loading the CD again correctly To remove the CD from the CD ROM drive press the Eject button If the access LED is lit in orange the CD is being accessed Confirm that the access LED is not lit before pressing the Eject button As shown in the figure below hold the tray with one hand and grasp the end of the CD careful...

Page 56: ...in of approximately 1 2 mm in diameter and 100 mm in length a straightened large paper clip will make a substitute into the emergency hole on the right front of the CD ROM drive and gently push it in until the tray is ejected IMPORTANT Do not use a toothpick or plastic stick that is easy to break If the above procedure does not allow you to take out the CD ROM contact your service representative 3...

Page 57: ...thing directly on it with a pencil or ball point pen Keep the CD away from cigarette smoke Do not leave the CD in a high temperature place e g place exposed to direct sunlight or close to a heater When dust or fingerprints are attached on the CD wipe the CD from its center to edge with a dry soft cloth slowly and gently Use the CD cleaner to clean the CD Do not use record spray cleaner benzene or ...

Page 58: ...1 40 System Overview This page is intentionally left blank ...

Page 59: ...Chapter 2 Setting Up Your Server This chapter describes how to set up your server ...

Page 60: ...rver Turning on the server Power on the server to start software setups Setups depend on the optional internal devices installed and the peripheral devices connected Installing the operating system Install an operating system to the server See Chapter 4 Installing the utilities Install the utilities from EXPRESSBUILDER CD ROM Creating backup copies of system After all the system setup procedures a...

Page 61: ...e power supplies must be plugged into the same ommon ground power outlets c Clean dust free and well ventilated Front and rear ventilating openings kept free of obstructions Away from sources of heat vibration or physical shock Isolated from strong electromagnetic fields and electrical noise produced by electrical devices such as air conditioners large fans large electric motors radio and TV trans...

Page 62: ...p you lift or move the system h When you receive your system if the shipping boxes are damaged note the damage and if possible photograph it for reference After removing the contents of the containers keep the cartons and the packing materials If the contents appear damaged when you unpack the boxes file a damage claim with the carrier immediately ...

Page 63: ... the length of the cables that interconnect system components Your server is mounted on a set of slide rail assemblies that allows it to move freely in and out of the system rack To mount your server in a rack you must attach two center slide rails on each side of the server chassis and then install two rail assemblies in the rack cabinet The following sections describe how to assemble the rack mo...

Page 64: ...t head screws 13 Screws small for slide rails 12 Screws large for slide rails 11 10 19 M5 pan head screws 20 M4 pan head screws 18 M3 pan head screws 16 Hexagon socket head unified coarse threads 15 Unified coarse threads 17 Captive thumbscrews 21 23 24 22 ...

Page 65: ... Arm 17 Screws F 2 Front cover 10 Tie wraps 18 Screws G 3 Bezel 11 Switch cap 19 Screws H 4 5 inch device bracket 12 Screws A 20 Screws I 5 CD ROM bracket 13 Screws B 21 Caged nuts 6 Screw plate 14 Screws C 22 Template 7 Handles 15 Screws D 23 Name plate 8 Slide rails L R 16 Screws E 24 Warning labels ...

Page 66: ...e Problem Solving in Chapter 6 Required Tools You need the following tools to perform the procedure a Phillips screwdriver a flat tip screwdriver and side cutting pliers Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system c...

Page 67: ...e the four screws that hold the front stabilizer to the chassis and remove the stabilizer Removing the Top Cover Follow the procedure below to remove the top cover 1 Remove the screw securing the top cover Keep it for future use 2 Loosen the two thumbscrews that attach the top cover to the chassis 3 Slide the cover backward a short distance until it stops 4 Pull the entire cover outward straight a...

Page 68: ...ss the plastic clip in towards the chassis 4 Pull the hinge pin out with one hand while supporting the door with the other 5 Slide the door to the left to remove it from the other hinge pin 6 Remove the hinge pins and save them for future use Plastic clip Hinge pin Hinge pin 7 Remove the four screws attaching the hinge plate to the chassis and save them for future use 8 Remove the hinge plate 9 Sa...

Page 69: ... Bezel Removing the 5 25 inch Devices Follow the procedure below to remove the 5 25 inch devices standard CD ROM drive and optional devices 1 Disconnect the interface and power cables from the device 2 Remove the two screws that hold the slide rails to the chassis and save them for future use NOTE Only a single optional 5 25 inch device can be installed in the rack mountable server ...

Page 70: ... Remove the four screws that hold the CD ROM drive to the CD ROM tray and save them for future use 4 Pull the CD ROM drive away from the CD ROM tray CD ROM drive CD ROM tray CD ROM drive Screws Screws 5 25 inch devices CD ROM drive ...

Page 71: ...ls attached to this optional device Save the screws for future use Removing the EMI Cover If EMI cover s are attached to the 5 25 inch device bay of the chassis follow the instructions below to remove the cover s 1 Remove the two screws that attach the EMI covers to the chassis and save them for future use 2 Remove all of the EMI covers Do not remove any of the hard disk drive carriers EMI cover ...

Page 72: ...low the procedure below to remove the right side cover 1 Remove the screw at the rear of the chassis and save it for future use 2 Pull up the black clip 3 Remove the black clip and save it for future use 4 Slide the cover backwards and remove it Right side cover ...

Page 73: ... the CD ROM bracket 5 25 inch devices in the 5 inch device bracket 5 inch device bracket Bezel Screw plate Front cover Top cover Handle Center rail Installing the Right Side Cover Follow the procedure below to install the right side cover 1 Slide the new cover into position 2 Insert the black clip that you removed earlier 3 Press the clip down 4 Insert and tighten the screw you removed earlier ...

Page 74: ...rive in the CD ROM bracket 1 Insert the CD ROM drive into the CD ROM bracket CD ROM drive CD ROM bracket Connector 2 Tighten the four screws you removed earlier to fix the CD ROM drive to the CD ROM bracket Screws 3 Connect the CD ROM adapter to the CD ROM drive and secure the adapter with two screws G Screw CD ROM adapter Screw ...

Page 75: ... 5 inch device bracket CD ROM bracket EMI shield 5 inch device bracket 2 Fix the CD ROM bracket to the 5 inch device bracket with three screws G 3 To install the optional 5 25 inch device s 1 Remove the two screws that hold the EMI shield and remove the shield 2 Insert the 5 25 inch device into the 5 inch device bracket 3 Fix the 5 25 inch device to the 5 inch device bracket with the screws you re...

Page 76: ... inch Device Bracket Follow the procedure below to install the 5 inch device bracket 1 Slide the bracket into the chassis 2 Insert and tighten the six screws you removed earlier 3 Connect the interface and power cables to the devices 5 inch device bracket Screw ...

Page 77: ...osition the chassis intrusion switch cap 2 Using the Phillips screwdriver rotate the switch cap a half turn clockwise Switch cap 3 If desired move the serial port cable to the front 1 Loosen the two screws securing the serial port connector at the rear of the chassis Serial port connector Screw Screw ...

Page 78: ... remove the I O panel Serial port connector 4 Remove the FDD filler panel from the bezel If the serial port cable is moved to the front of the chassis remove the serial port filler panel from the bezel Bezel FDD filler panel Serial port filler panel 5 Position the bezel Make sure all the plastic tabs are aligned with their holes 6 Slide it to the left Bezel Tab locking tab ...

Page 79: ...removed Screw plate Installing the Front Cover Follow the procedure below to install the front cover 1 To insert each 5 25 inch peripheral remove the corresponding plastic cover If you have a hot swap bay installed remove the corresponding plastic cover Plastic cover 2 Position the cover by sliding the tabs on the top of the front cover into the insertion slots under the bezel ...

Page 80: ...ver Follow the procedure below to install the top cover 1 Place the cover so that the tabs go into the slots on the server The cover should be inserted flush against the chassis 2 Slide the cover forward until it stops 3 Tighten the two captive screws into the rear of the chassis 4 Tighten the screw you removed earlier on the rear of the chassis Top cover Tab Insertion slot Front cover ...

Page 81: ...st to the front of the chassis 2 Fix the handle with two screws C Screw holes located the nearest to the front of the chassis Handle 3 Repeat steps 1 and 2 for the other handle 4 Remove all the washers from all the captive screws 5 Insert the captive screw into the handle and put the washer removed in the previous step to attach the screw to the handle Washer 6 Repeat steps 4 and 5 for the other s...

Page 82: ...ng over when one or more servers are extended in front of it on slide assemblies The anchors must be able to withstand a force of up to 113 kg 250 lbs You must also consider the weight of any other device installed in the rack Main AC power disconnect You are responsible for installing an AC power disconnect for the entire rack unit This main disconnect must be readily accessible and it must be la...

Page 83: ...to mark the front and rear mounting screw hole locations with a pencil where you want the server to be mounted Ensure that the template is aligned properly so that the mounting screw hole cut outs are at the same height on each side of the cabinet and level with each other 2 On the inside of the rack vertical rails insert the caged nuts in their marked locations on the mounting rails Four caged nu...

Page 84: ...square hole on the front mounting rail NOTE Check to see that the hooked part is at the same level as the U marking 6 Fix the slide rail with a screw A 7 Repeat this process for the left slide rail Slide rail Front Screw A Tab U marking 8 Once the installation is complete check that the slide rails are parallel to the floor ...

Page 85: ...NING Ensure that the location of the rack mount server unit does not create an nstable condition when installed in the rack cabinet u 1 Pull the two extension rail assemblies out of each rack mounting assembly on the rack cabinet until they lock in place Slide rail 2 With at least two persons assisting you lift and slide the server into the extended rail slide assemblies WARNING It is strongly rec...

Page 86: ...he safety latches on the center slide bars ensure that the safety latches on the extension rail assemblies are centered and slide the server towards the rear of the rack cabinet NOTE When you first slide the server into the rack cabinet extra pressure may have to be applied After the first time the slides will move easier Safety latch 3 Check that the server slides in and out of the rack cabinet ...

Page 87: ...erver and your system rack Installing the Cable Arm 1 Align one end of the cable arm with the caged nuts installed on the rear mounting rail and secure it with two screws H Cable arm Two screws H NOTE Do not apply excess force to the cable arm to avoid any deformation of the arm 2 Pull the server until it stops 3 Align the other end of the cable arm with the left side of the chassis and secure the...

Page 88: ...Plug all external cables into the server 2 Plug all power cords into the power inlet 3 Bundle all power cords with a tie wrap Tie wrap 4 Bundle all the cables and power cords to the cable arm 5 Check to see that no excess force is applied to the cables by pulling out the server and pushing it back in 6 Tie the cables to the cable arm ...

Page 89: ...Setting Up Your System 2 31 Securing the Server Push the server all the way into the rack and secure it to the rack using four captive screws ...

Page 90: ...f the server and a peripheral device before connection Connecting a powered peripheral device to the powered server will cause malfunctions and failures To connect a third party peripheral device or interface cable to the server consult with your service representative for availability of such a device or cable Some third party devices may not be used with the server The total length of a cable in...

Page 91: ...the provided power cord to the receptacle Keyboard Device with the serial interface e g modem 2 Display unit Device with the SCSI interface optional Hub multiport repeater Printer with the parallel interface REAR Device with the serial interface e g modem 2 1 Requires the OS supporting the USB interface 2 A leased line cannot be connected directly to this connector ...

Page 92: ...ing instructions to use the server safely Failure to follow these instructions may cause a fire personal injury or property damage Do not plug the power cord into an improper power source Do not connect the power cord to an outlet that has an illegal number of connections Insert the power plug into the outlet as far as it goes Use the authorized power cord only 1 Plug the provided power cord into ...

Page 93: ... the UPS connect the power cord to a SWITCH OUT outlet For constant power supply connect the power cord to an UN SWITCH OUT outlet Connect the modem that is in service for 24 hours to this outlet Example 2 O U TP U T U N S W ITC HO U T O U TP U T S W ITC HO U T AC 100V50 50H Z UN SWITCH OUT OUTPUT 2 SWITCH OUT OUTPUT 1 When connecting the power cord from the server to a UPS change the BIOS setup o...

Page 94: ...with no optional devices installed besides the graphic board install a desired OS to the server 1 Make sure all external devices such as a video display keyboard and mouse optional have been connected and the power cords are connected 2 Power on the video display and any other external devices 3 Make sure that the floppy disk drive contains no floppy disk and the CD ROM drive contains no bootable ...

Page 95: ...POST displays the amount of memory it was able to access and test Depending on the amount of installed memory it may take several minutes to complete the memory test NOTE The factory set is defined to hide the POST screen with the OEM logo screen You can always change the OEM logo screen to the POST screen by pressing Esc To change the start up screen use the BIOS setup utility SETUP See Chapter 3...

Page 96: ...IMPORTANT Use EXPRESSBUILDER for initial setup of your server EXPRESSBUILDER is a support program for the server It simplifies the process of installing and configuring your server See the electronic EXPRESSBUILDER User s Guide on the EXPRESSBUILDER CD ROM for details on EXPRESSBUILDER Before installing the operating system adjust the system date and time by using the BIOS setup utility SETUP See ...

Page 97: ...Setting Up Your System 2 39 INSTALLING UTILITIES Install the utilities that come with the server See Installing and Using Utilities on the EXPRESSBUILDER for details ...

Page 98: ... completing the system setup Without the backup data you will not be able to recover the information You can save the information by the following process 1 Set the CD ROM EXPRESSBUILDER in the CD ROM drive and reboot the system 2 Select Tools 3 Select Off line Maintenance Utility 4 Select System Information Management 5 Set a floppy disk in the floppy disk drive 6 Select Save System NVRAM ROM Dat...

Page 99: ...iguration Utility detects the SCSI host adapters on the system board Use this utility if you need to configure the two SCSI controllers in your system or to perform a SCSI disk format or verify disk operation on the SCSI disk drives The Adaptec Configuration Utility is also used to configure any SCSI removable media devices installed in your system If your system has been factory configured the BI...

Page 100: ...MPORTANT The SETUP utility is intended for system administrator only The SETUP utility allows you to set a password The server is provided with two levels of password Administrator and User With the Administrator password you can view and change all system parameters of the SETUP utility With the User password system parameters available for viewing and changing are limited Do not set any password...

Page 101: ...f you have previously set a password with the SETUP utility the password entry screen appears Enter the password Enter password Up to three password entries will be accepted If you fail to enter the password correctly for three consecutive times the server halts You can no longer proceed Power off the server NOTE The server is provided with two levels of password Administrator and User With the Ad...

Page 102: ...urrently selected Cursor Selects the Main Advanced Security Server Boot or Exit menu and Changes the value parameter of the selected item When a submenu option an option preceded by 8 is selected these keys are disabled Enter Press Enter to select determine parameters Esc Displays the previous screen F1 Press F1 when you need help on SETUP operations The help screen for SETUP operations appears Pr...

Page 103: ...ith the UPS To power on the server when power is supply from the UPS Select Server AC LINK Power On To keep the server off powered even when power is supplied from the UPS if the POWER switch was used to power off Select Server AC LINK Last State To keep the server off powered even when power is supplied from the UPS Select Server AC LINK Stay Off Boot To change the boot order of devices connected...

Page 104: ...ck the installed memory DIMM board status Select Advanced Memory Configuration and check the status indications The on screen DIMM group numbers and socket locations on the motherboard are associated as shown in the following figure To clear the memory DIMM board error information Select Advanced Memory Configuration Memory Retest Yes and reboot the server DIMM Group 3 DIMM Group 2 DIMM Group 1 ...

Page 105: ...Halt To check the installed CPU status Select Main Processor Settings and check the status indications The on screen CPU numbers and socket locations on the motherboard are associated as shown in the following figure To clear the CPU error information Select Main Processor Settings Processor Retest Yes and reboot the server Processor 1 Processor 2 ...

Page 106: ... as power on off using the POWER switch To set the secure mode Select Security Secure Mode and set each item External Devices To set up external devices Select Advanced I O Device Configuration and set up each device Internal Devices To set up internal PCI devices of the server Select Advanced Advanced Chipset Control PCI Device and set up each device To install the disk array controller board or ...

Page 107: ...card changes to the BIOS configuration data Select Exit Exit Discarding Changes or Discard Changes To resume the factory set BIOS configuration data Select Exit Load Setup Defaults To save the current settings as user defined configuration Select Exit Save Custom Defaults To load the user defined configuration data Select Exit Load Custom Defaults ...

Page 108: ...lect a submenu from the above menus The following describes available functions and parameters as well as the factory set for each menu Main Start the SETUP utility to display the Main menu Each menu item preceded by 8 mark has its submenus Select an option with the 8 mark and press Enter to display its submenu Available options in the Main menu and descriptions are listed below ...

Page 109: ...f floppy disk drive B Set to Disabled since the server does not support drive B Hard Disk Pre Delay Disabled 3 seconds 6 seconds 9 seconds 12 seconds 15 seconds 21 seconds 30 seconds Causes the BIOS to insert a delay before attempting to detect IDE drives in the system during POST Primary IDE Master Primary IDE Slave Secondary IDE Master Secondary IDE Slave Displays information on the device conne...

Page 110: ... Cache Size for Processor 1 View only Processor 2 CPUID Numeral Disabled Not installed A numeral indicates the ID of processor 2 Disabled indicates that the processor failed Not Installed indicates that the processor is not installed View only Processor 2 L2 Cache Reports L2 Cache Size for Processor 2 View only Hyper Threading Technology Enabled Disabled Specify whether Hyper Threading Technology ...

Page 111: ... of POST messages press ESC to display the POST messages Reset Configuration Data No Yes Select Yes to clear the configuration data system information stored by POST The parameter No will be resumed when the server restarts NumLock On Off Enable or disable the Numlock function at system start up Memory Processor Error Boot Halt The boot up operation pauses at the end of POST if a memory error or a...

Page 112: ...to DIMMs installed in DIMM sockets 1A and 1B Group 2 refers to DIMMs installed in DIMM sockets 2A and 2B Group 3 refers to DIMMs installed in DIMM sockets 3A and 3B Memory is interleaved and two DIMMs are used in pair Memory Retest No Yes Clears memory error information and retests all DIMMs on the next system boot Extended RAM Step 1MB 1KB Every location Disabled Extended memory test options run ...

Page 113: ...ntroller Option ROM Scan Enabled Disabled Enables or disables onboard SCSI controller expansion ROM Factory set Embedded NIC Dual Gbit Submenu Option Parameter Description Your Setting LAN Controller Enabled Disabled Enables or disables the onboard LAN controller Option ROM Scan Enabled Disabled Enables or disables onboard LAN controller expansion ROM Factory set Embedded Video Controller Submenu ...

Page 114: ...Used to enable or disable an option ROM that may be present on a PCI add in card Factory set NOTES When the LAN controller does not provide network booting set the option ROM for the LAN board to Disabled When connecting a hard disk containing OS to the disk array controller set the slot of the disk array controller to Enabled ...

Page 115: ... display the following screen See the table below for setup options on the screen IMPORTANT Make sure to avoid any conflict in the interrupt requests or the base I O addresses If an assigned value is already used by another resource a yellow asterisk appears Any value with a yellow asterisk must be re assigned ...

Page 116: ...s for serial port B Interrupt IRQ 3 IRQ 4 Specify the interrupt for serial port B Parallel Port Disabled Enabled Specify whether the parallel port is enabled or disabled Mode Output only Bi directional EPP ECP Specify the operation mode of the parallel port Base I O Address 378 278 Specify the I O address of the parallel port Interrupt IRQ 5 IRQ 7 Specify the interrupt for the parallel port DMA ch...

Page 117: ... Option Parameter Description Your Setting Wake On LAN Disabled Enabled Enables or disables the remote power on features via embedded NIC or PCI devices installed in slots 1 to 6 Wake On Ring Disabled Enabled Enables or disables the remote power on features via serial port modem Wake On RTC Disabled Enabled Enables or disables the remote power on features using RTC alarm features Sleep Button Pres...

Page 118: ...elow for the items Option Parameter Description Your Setting PCI IRQ line 1 15 Disabled Auto Select 3 4 5 7 9 10 11 14 15 PCI devices use hardware interrupts called IRQs A PCI device cannot use IRQs already in use by ISA devices Use Auto Select only if no ISA legacy cards are installed IRQs 5 10 and 11 cannot be selected if they are the same as those set for BMC IRQs in the Server menu Factory set...

Page 119: ...sword and press Enter to display the following pop up screen The screen below shows when Set Supervisor Password is selected Set a password on this pop up screen Enter a password of up to seven alphanumeric characters and symbols from the keyboard IMPORTANT User password setup is not available before Administrator password setup Do not set any password before installing the OS If you forget any pa...

Page 120: ...ou log into the SETUP utility with the supervisor password Password on boot Disabled Enabled Specify whether to request a password entry at boot up Supervisor password setup is required beforehand When the supervisor password is specified and this option is disabled the BIOS assumes that a system boot attempt is made by a user Fixed disk boot sector Normal Write Protect Prevents data from being wr...

Page 121: ...s or disables the POWER switch If Enabled is selected power off with the POWER switch becomes unavailable after OS boot up Forced shut down also becomes unavailable Forced shut down is a feature to shut down by pressing the POWER switch for at least four seconds Factory set ...

Page 122: ...le below lists options that you can specify on the Server menu screen and their functions To make a selection for System Management Console Redirection and Event Log Configuration first select a desired option and press Enter to display its submenu See the table below for setup options on the screen ...

Page 123: ...ion of NEC ESMPRO Agent or CD ROM Set this item to Disabled if ARCServe uses the Disaster Recovery Option Boot Monitoring Policy Retry 3 times Retry Service Boot Always Reset Indicates the policy when the timer expired on booting Thermal Sensor Disabled Enabled Enables or disables temperature sensor monitoring feature BMC IRQ Disabled 5 10 11 Sets the BMC IRQ Post Error Pause Disabled Enabled Spec...

Page 124: ...3 26 Configuring Your System System Management Select System Management on the Server menu and press Enter to display the following screen See the table below for setup options on the screen ...

Page 125: ...er View only Chassis Part Indicates the part number of the chassis View only Chassis Serial Indicates the serial number of the chassis View only BMC Device ID Indicates the device ID of BMC Baseboard Management Controller View only BMC Device Rev Indicates the revision of BMC View only BMC Firmware Rev Indicates the firmware revision of BMC View only SDR Rev Indicates the revision of SDR Sensor Da...

Page 126: ...nterrupt of the serial port used for redirection ACPI Redirection Port Disabled Serial Port A Serial Port B Specify the serial port to which an ACPI console is connected Baud Rate 9600 19 2k 38 4k 57 6k 115 2k Select a baud rate for communications with the connected HW console Flow Control None Xon Xoff CTS RTS CTS RTS CD Select a flow control method Console Type PC ANSI VT100 VT UTF8 Specify the ...

Page 127: ...og Configuration on the Server menu and press Enter to display the following screen See the table below for setup options on the screen Option Parameter Description Your Setting Clear All Event Logs Press Enter and select Yes to clear the system event logs Factory set ...

Page 128: ...tions are listed below The system searches for the boot device according to the order specified in this menu and uses the software to boot the system if found Move the cursor to select the device by or and then change the priority using or IMPORTANT To boot EXPRESSBUILDER set the priority of the devices as shown in the figure above ...

Page 129: ...t the SETUP utility and restart the server automatically Select No to return to Exit menu Load Setup Defaults Select this option to resume all default values BIOS default values of the SETUP utility Select Yes to resume default values Select No to return to the Exit menu screen If you resumed the default values you need to change settings as described below to operate the system normally IMPORTANT...

Page 130: ...aved from previous Save Custom Defaults Discard Changes Select this option to discard any changes made to BIOS settings and restore the previous settings Select Yes to discard the current settings Save Changes Select this item to save the newly selected information to CMOS non volatile memory without exiting SETUP ...

Page 131: ...ANT SCSI configuration must be made on a per SCSI controller basis with a utility The server contains one SCSI controller When you add optional SCSI controllers you need to configure each SCSI controller in addition to the standard internal SCSI controller Some additional SCSI controllers may require a different utility to make changes to the configuration Configuring SCSI Controller on System Boa...

Page 132: ... its Main menu appears 3 Select the channel with the cursor keys and press Enter AIC 7902 A at slot 00 02 09 00 AIC 7902 B at slot 00 02 09 01 The system board is provided with two SCSI controller channels Channel A slot 00 02 09 00 refers to the Ultra 320 SCSI connector for hard disks Channel B slot 00 02 09 01 refers to the Ultra 320 SCSI connector for 5 25 inch devices and external SCSI devices...

Page 133: ...appropriate parameter for each menu item Parameters The SCSISelect utility to configure the internal SCSI controller of the server has the following menu items and parameters Read descriptions to select a correct parameter for each menu item For configuration of optional SCSI controllers and connected SCSI devices see the section Configuring SCSI Controller on Optional Board described later SCSI B...

Page 134: ...Yes Yes Yes Yes Yes Yes Yes Yes QAS No No No No No No No No Initiate Wide Negotiation Yes Yes Yes Yes Yes Yes Yes Yes Enable Disconnection Yes Yes Yes Yes Yes Yes Yes Yes Send Start Unit Command Yes Yes Yes Yes Yes Yes Yes Yes BIOS Multiple LUN Support No No No No No No No No Include in BIOS Scan Yes Yes Yes Yes Yes Yes Yes Yes SCSI Device ID 8 9 10 11 12 13 14 15 Sync Transfer Rate MB Sec 320 320...

Page 135: ...es No Select Yes if your SCSI device supports the Wide SCSI interface Select No if not Enable Disconnection Yes No Select Yes Send Start Unit Command Yes No Select Yes to send the command to the hard disk Otherwise select No BIOS Multiple LUN Support Yes No Select No Include in BIOS Scan Yes No Select Yes Factory set Advanced Configuration Move the cursor onto Advanced Configuration and press Ente...

Page 136: ... for most cases other than the following To boot the OS from a hard disk connected to an optional SCSI controller If the optional SCSI controller has no hard disks connected however select Enabled BIOS the SCSI controller may be disabled to reserve an area in the expansion ROM space if the controller has no hard disks connected Domain Validation Enabled Disabled Select Enabled Support Removable Di...

Page 137: ...I ID 6 ESG SHV_SCA_HSBP_M15 SCSI ID 7 AIC 7902 SCSI ID 8 No device SCSI ID 9 No device SCSI ID 10 No device SCSI ID 11 No device SCSI ID 12 No device SCSI ID 13 No device SCSI ID 14 No device SCSI ID 15 No device Find out the SCSI ID for the installed option on this screen You can also view the device information by selecting a device and pressing Enter The following submenu appears SCSI ID 4 xxxx...

Page 138: ... multiple SCSI controller boards installed the server first displays the start up message of the SCSISelect utility for the SCSI controller on the system board It then displays the utility start up message for additional SCSI controllers one by one The start up message appears in the following order PCI 2 slot first then PCI 3 PCI 4 PCI 1 PCI 5 and finally PCI 6 The message displayed may vary depe...

Page 139: ...swords or the CMOS data use the jumper switch on the system board of the server The following figure illustrates the jumper switch location IMPORTANT Do not change any other switch settings Any change may cause the server to fail or malfunction 11 9 7 5 3 1 12 10 8 6 4 2 Pins for protecting clearing the passwords Use the clip over pins 11 and 12 Pins for protecting clearing the CMOS data Pins for ...

Page 140: ...d Do not pinch your finger within the mechanical components of the server High temperature can result if the server is operated with the covers removed Do not pull a device out of the rack if the rack is unstable Do not pull more than one device out of the rack at one time 1 See the section Preparing for Upgrade described in Chapter 7 2 Remove the left side cover from the server see Chapter 7 3 Ch...

Page 141: ...to the server To install operating systems not described in this section contact your service representative This chapter also explains how to install and use the utilities stored on the EXPRESSBUILDER CD ROM that comes with your server IMPORTANT Before installing the operating system adjust the system date and time by using the BIOS setup utility SETUP See Chapter 3 for detail ...

Page 142: ...IMPORTANT Express Setup is intended for the initial setup of the server system Therefore it clears any prior content of the hard disk Express Setup automatically configures your server and installs the operating system Microsoft Windows 2000 After some initial setup you need to remove the EXPRESSBUILDER CD ROM and insert the Windows CD ROM input a product ID number and acknowledge the license agre...

Page 143: ...starting the Express Setup Configuration parameters can be pre specified by using Configuration Diskette Creator described later in this document Normal start Normal start creates the Configuration Diskette during Express Setup NOTES To perform Express Setup BIOS Setup must prioritize the CD ROM drive as the first boot up device before the diskette drive and hard drive You can create the configura...

Page 144: ...on Installing Optional Mass Storage Driver To install the optional mass storage driver use Configuration Diskette Creator BIOS Specification Before installing Windows 2000 confirm that the BIOS specification of the hardware is correct In BIOS Setup there are specific settings required for the new functions provided from Windows 2000 Plug and Play support for USB interface and so on See Chapter 3 t...

Page 145: ...nd select Administrative Tools or right click on the My Computer icon displayed on the desktop and select Manage Connecting a Magnetic Optical MO Device If you install Windows 2000 with an MO device connected to the system the installation may not be completed correctly In this case remove the MO device and then reinstall the system Connecting a Hard Disk The hard disk drive that is to contain the...

Page 146: ... the minimum required partition size would be as follows 1000MB 512MB X 1 5 512MB 12MB 2292MB NOTES To install using Express Setup calculate the minimally required partition size as follows If not applying a Windows 2000 Service Pack The larger of Minimum Partition Size described above or 4095MB If applying Windows 2000 Service Pack The larger of Minimum Partition Size described above 850MB or 409...

Page 147: ...up Parameter File No Retrieve again Existing File Select OS New File Terminate Check Setup Parameter File If you need to reset the specification Correct Confirm the setting select whether or not to modify Confirm the specification and input the value Re select OK Incorrect No Yes Insert Windows CD ROM After restarting the computer the installation is completed Express Setup Log on Automatically Pr...

Page 148: ...lect the language and keyboard to be used to perform Express Setup 5 Click Express Setup Note will be displayed 6 Read the instruction carefully and click Confirm The message Insert Configuration Diskette appears 7 Insert the Configuration Diskette into the floppy disk drive and click Confirm NOTE If you do not have a pre specified Configuration Diskette insert a blank 1 44 MB formatted floppy dis...

Page 149: ...m the existing values modify as required and then click Next Supported Computer shown in the screen differs according to the model Then click Next Back or Help on the screen to continue Modify the existing values as required IMPORTANT Modify the partition size as required to install the operating system on a partition larger than the minimum required size If you select Use Existing Partition at Sy...

Page 150: ... requires the use of this maintenance partition NOTES If you click Cancel in the Basic Information screen the Express Setup will go back to allow you to reselect the Setup File Cancel exists only in Basic Information screen You can use Back in the subsequent screen to return to the Basic Information screen If you click OK rather than Next in the Role of Computer screen setup will automatically sel...

Page 151: ...ails of NetWare Gateway and Client Service will be displayed at first login 12 If you selected Apply on Apply Service Pack at Basic Information follow the procedure below 1 Follow the message to take Windows 2000 CD ROM out of the CD ROM drive 2 Follow the message to insert Windows 2000 Service Pack 1 or later into the CD ROM drive Express Setup has now completed Install and configure the device d...

Page 152: ... MSI in the following directory CD ROM Drive Letter WINNT W2K PC62C HD1 WINDOWS PROSET2 IA32 PROSET MSI The Intel R PROSetII InstallShield Wizard dialog starts 4 Choose I accept the terms in the license agreement and click Next 5 Choose Typical and click Next 6 Click Install 7 When the InstallShield Wizard Completed window is displayed click Finish 8 Restart the system Network Driver Specify the d...

Page 153: ... to install the Network Monitor see the section Setup for Problem Resolution later in this document Graphics Accelerator Driver Update the installed standard Graphics Accelerator Driver If you want to utilize an optional Graphics Accelerator Driver board follow the document provided with the board to install the driver 1 Insert the EXPRESSBUILDER CD ROM into the CD ROM drive 2 Click Start menu poi...

Page 154: ...g the drivers and restarting the system All the adapters specified as a group of Adapter Teaming must exist on the same LAN If they are connected to separate switches they will not work normally If you want to utilize AFT ALB feature follow the procedure below to setup 1 Double click Intel R PROSet II on the Control Panel dialog box 2 The Intel R PROSet II dialog box appears 3 Put the mouse cursor...

Page 155: ... box appears 2 Double click System The System Properties dialog box appears 3 Click Advanced 4 Click Startup and Recovery 5 Enter the location to write the debug information in Dump File under Write Debugging Information e g Write the debug information in D drive with the file name MEMORY DMP D MEMORY DMP IMPORTANT Specify Kernel Memory Dump under Write Debugging Information Specify a drive where ...

Page 156: ...he new memory size 9 Click OK A message to restart the system may appear If so accept the prompt and restart the system Windows 2000 Dr Watson Windows 2000 Dr Watson is a debugger for application errors If any application error is detected Dr Watson diagnoses the server and logs diagnostic information log Follow the procedure below and specify Dr Watson to collect diagnostic information 1 Click Ru...

Page 157: ...t to Settings from Start menu and click Control Panel The Control Panel dialog box appears 2 Double click Add Remove Programs The Add Remove Programs dialog box appears 3 Click Add Remove Windows Components The Windows Components Wizard dialog box appears 4 Check the Management and Monitoring Tools check box of the component ON and click Next 5 If the setup asks to install the disk insert Windows ...

Page 158: ...nsert the EXPRESSBUILDER CD into the CD ROM drive of the server The Master Control Menu screen appears Left click Setup Select Update Express5800 system and the setup will start After that follow the prompts to continue the setup process and apply the Service Pack Making Backup Copies of System Information The system information includes the current BIOS settings and any specific information for t...

Page 159: ... Server or other operating systems contact your service representative for the server certified operating systems NOTE Before using EXPRESSBUILDER for initial setup complete the hardware configuration EXPRESSBUILDER includes three distinct programs Two can be booted under DOS for initial setup and one is for use under Windows operating systems DOS based with local console Used to set up the server...

Page 160: ...he server over the network or via COM B serial port NOTE No keyboard connected to the server is permitted to run this program Windows based This program called as Master Control Menu can run under the Microsoft Windows system Windows 95 or later and Windows NT 4 0 or later You can install the several applications and read the documentation from the menu ...

Page 161: ...SSBUILDER IMPORTANT Do not remove the EXPRESSBUILDER CD ROM while EXPRESSBUILDER is running 1 Turn on peripheral devices and the server in this order 2 Set the EXPRESSBUILDER CD ROM supplied with your server in the CD ROM drive of your server 3 Ensure that the floppy disk drive is empty 4 Press the RESET switch or press Ctrl Alt and Delete to reboot EXPRESSBUILDER You may also turn off and then on...

Page 162: ...k Once Express setup is started do not remove the Configuration Diskette from the floppy disk drive without any directions Tools Tools is also intended for initial setup of the server It provides more installation options than Express Setup and allows the user to quickly create utility support disks run the Off line Maintenance Utility and system diagnostic utility set up a maintenance partition a...

Page 163: ... you may find it more convenient to use EXPRESSBUILDER for Windows based to make support disks Write the displayed title on the floppy disk label which is useful for management in the future Customers are to provide a floppy disk to create a support disk Windows 2000 OEM DISK for EXPRESSBUILDER Creates a support disk for installing Windows 2000 Server and Windows 2000 Advanced Server No need to cr...

Page 164: ...system In order to retain the Configuration Data do not delete the partition NOTES The maintenance partition once created will not be recreated again When the maintenance partition does not exist some menu items do not appear Create Maintenance Partition EXPRESSBUILDER creates about 16MB of the maintenance partition on the system disk or disk array system as work area The various utilities are ins...

Page 165: ...te program is started automatically from the floppy disk and the various BIOS and firmware programs are updated IMPORTANT Do not turn off the server while the update program is running If the update processing is discontinued the system becomes unable to start System Management The parameters of BMC Baseboard Management Controller are set for remote control and alert Help Displays explanations abo...

Page 166: ...ministrator to set up the server from the management workstation management PC via the network or the server s COM B serial port IMPORTANT Do not use this feature on any other computer than the server or on any other server obtained without EXPRESSBUILDER Doing so may cause a failure of the server When a keyboard is connected to the server the remote console feature is disabled EXPRESSBUILDER dete...

Page 167: ...nge the boot device order in BOOT menu in BIOS SETUP EXPRESSBUILDER cannot be used if the CD ROM drive is not the first device to launch the system To use this feature you need a 3 5 inch floppy disk Please prepare the floppy disk NOTE The following items of BIOS setup information will be set as shown below LAN Controller 1 Enabled Serial Port A Enabled Base I O Address 3F8 Interrupt IRQ 4 Serial ...

Page 168: ...n for BMC dialog box and then write the information into the floppy disk with the following file name File name CSL_LESS cfg The setting items and their values are as follows IP Address Arbitrary Subnet Mask Arbitrary Default Gateway Arbitrary Primary Alert Receiver IP address of management PC 7 Select the Properties command from the popup menu displayed by right clicking on the server name to dis...

Page 169: ...res to run EXPRESSBUILDER from the management PC connected directly to serial port B COM B on the main unit Refer to the MWAFirst Step Guide for details of MWA 1 Install MWA in the management PC 2 Select Environment and Direct Connection Setting sequentially from the File menu of MWA to display the Direct Connection dialog box Then provide the following setting Direct Connection Port No COM port o...

Page 170: ... the main unit Insert the floppy disk storing the setting information CSL_LESS cfg into the floppy disk drive 12 Turn off the power of the main unit and then on again to restart the system After a single reboot the main menu appears on the screen of the management PC to allow the hardware setup and several utilities to be run from the management PC NOTE The main menu appears without rebooting when...

Page 171: ...screen appears The menu items available only in remote console operation among those described in section EXPRESSBUILDER for DOS based with Local Console are displayed See the previous subsection for detailed explanation of menu items IMPORTANT The following elements differ from the Tools menu in the local console mode Test items and operation method of System Diagnostics See Chapter 5 for details...

Page 172: ...iles included in the EXPRESSBUILDER CD ROM an HTML browser Microsoft Internet Explorer Version 5 0 or later or Netscape Communicator Version 4 0 or later and Adobe Acrobat Reader Version 4 05 or later must be installed in your system Put the EXPRESSBUILDER CD ROM in the CD ROM drive Master Control Menu automatically appears on the screen If the Autorun feature has been disabled on your system run ...

Page 173: ... to setup the servers from EXPRESSBUILDER NOTE You can install Windows 2000 without Configuration Diskette You can also modify create your Configuration Diskette during the setup with EXPRESSBUILDER Installing Configuration Diskette Creator This section describes how to install Configuration Diskette Creator on a computer running Windows 2000 in order to create a Configuration Diskette NOTE Config...

Page 174: ...ill appear 4 Click Configuration Diskette Creator Setup Wizard will start Follow the messages to continue the installation NOTE It is not necessary to input a Serial Number on the User Information dialog box After completing Configuration Diskette Creator installation proceed to Creating Configuration Diskette ...

Page 175: ...rocedure below NOTE In the procedure below the folder name that is specified when installing Trekking command is assumed as Configuration Diskette Creator 1 Display Configuration Diskette Creator window From the Start pop up menu click Programs Configuration Diskette Creator and select the OS Windows 2000 to be installed 2 Click Create new information files from the File menu The Disk Environment ...

Page 176: ...appear 5 Confirm that the Configuration Diskette check box is checked and input a file name for the Setup File in File Name 6 Insert the formatted 1 44MB floppy disk into the floppy disk drive and click on OK Now Configuration Diskette has been created Configuration Diskette is used when you install Windows 2000 Put a label and keep it where it will not be lost NOTE For the information on the cont...

Page 177: ...on OK The dialog boxes to specify setup information such as the Basic Information dialog box will be displayed in order 4 Follow the messages to specify each item on the dialog box and click on Next NOTE If you click on Cancel all the input values will be deleted 5 When User and application setup is displayed check Apply OEM FD for mass storage device 6 When the Save Setup Information dialog box i...

Page 178: ...rk These features help the system administrator perform daily system operation system extension and transfer tasks The features of ESMPRO Manager include Hardware and software server configuration Hardware resources mounted in servers such as the CPU memory disks disk arrays and LAN boards Software resources such as operating system information and drivers running on each server Server failures On...

Page 179: ...re and transmits the information over the network to the Manager using SNMP The Agent lets you view system settings and reset some ESMPRO thresholds locally Each managed server must have the Agent installed and running Using SNMP the Agent sends data across the network to the Manager which collects the server information In addition when you install both IIS and Web Component on the Manager comput...

Page 180: ...onfirm that there is the capacity below as well as the 65MB required for installing the program 1 Automatic Data Collection Approx 40KB per information collection 2 Alert information Approx 500 bytes per alert 3 Others Approx 10MB for the management area of servers registered in Operation Window Network Interface Card Display a high resolution monitor Some dialog boxes do not fit on a display set ...

Page 181: ...iew Integration Service Hardware Intel systems Memory 2 megabytes MB of free memory Hard disk space 2MB ESMPRO OpenView Integration Serviced Software Operating System Windows NT 4 0 ESMPRO Manager ESMPRO Unicenter TNG Integration Service Hardware Intel systems Memory 2 megabytes MB of free memory Hard disk space 2MB ESMPRO Unicenter TNG Integrated Serviced Software Operating System Windows NT 4 0 ...

Page 182: ... Manager software is up and running If you add an Agent after installing the Manager software you can rerun Autodiscover or add the Agent manually for proper monitoring For installation procedures go to the following sections ESMPRO Agent ESMPRO Manager To install the ESMPRO OpenView Integration Service and ESMPRO Unicenter TNG Integration Service see online documents in EXPRESSBUILDER ...

Page 183: ...ing System update Installing the Agent software on each server you want to monitor NOTE Install the Agent software on the servers before installing the Manager software This makes setup easier since it allows the Manager to detect Agents that are installed and running Instructions Follow these steps to install the ESMPRO Agent software on each remote server you want to monitor Verify that TCP IP i...

Page 184: ...ears b Select Protocol and click on Add c From the Select Network Protocol dialog box choose TCP IP Protocol and click OK d Supply the setup disk or CD ROM when prompted e Highlight TCP IP Protocol in the Network Protocol list and click on Properties Set the following TCP IP configuration parameters in the General tab IP Address Subnet Mask Default Gateway if needed NOTE Do not check Obtain an IP ...

Page 185: ... the following SNMP configuration parameters in Traps Community Name Trap Destinations NOTE When checking Accept SNMP Packets From These Hosts on Security add the loop back IP address 127 0 0 1 in addition to the hosts to be added ESMPRO Agent needs to communicate with SNMP service through the loop back IP address locally On Windows 2000 systems the ESMPRO Agent needs the necras sys driver To inst...

Page 186: ...hat the IP address is correct as follows 1 In the Main group double click the Command prompt icon to get to the Command prompt 2 Enter the following command where xxx xxx xx x is the system IP address ping xxx xxx xx x If TCP IP is set up correctly your screen will display four lines similar to the following Reply from xxx xxx xx x bytes 32 time 10ms TTL 32 Reply from xxx xxx xx x bytes 32 time 10...

Page 187: ... Checking that the TCP IP protocol service is running Creating the ESMPRO User Group Installing IIS when you use the Web Component Installing the Manager software NOTE Install the Agent software on the servers to be monitored before installing the Manager software This makes setup easier since it lets the Manager detect Agents that are installed and running ...

Page 188: ...otocol and click on Add 5 From the Select Network Protocol dialog box choose TCP IP Protocol and click OK 6 Supply the setup disk or CD ROM when prompted 7 Highlight TCP IP in the Network Protocol list and click on Properties Set the following TCP IP configuration parameters in the General tab IP Address Subnet Mask Default Gateway if needed NOTE Do not check Obtain an IP address automatically whe...

Page 189: ...lling is Backup Domain Controller be sure to specify Global Group 2 In the Computer Management dialog box select Local Users and Groups 3 Right click on the Groups folder and select New Group in the pull up menu 4 In the Group Name field type any name you want for the new ESMPRO User Group and click on Add Capitalization is important 5 Click on Close to close the New Group window 6 Close the Compu...

Page 190: ...k on Setup on the EXPRESSBUILDER Master Control menu and select ESMPRO from the pull down menu appeared 3 ESMPRO Setup will be displayed Click on Manager 4 Manager installation involves four phases System Check phase Setup verifies that TCP IP is running the user has Administrator privileges If any of these conditions is not met installation stops Registration phase Setup prompts you to enter your...

Page 191: ...e Web Component can be added any time you want after this installation IMPORTANT To use the Web Component the Manager needs to be installed Therefore you cannot install the Web Component only Even if you click on Clear All the checks are not cleared when all the components are checked To clear the checks click on Clear All again or clear the checks using the mouse During this phase enter the desti...

Page 192: ...veryone Read RX RX NvAdmin Full Control All All SYSTEM Full Control All All ESMPRO User Group specified at installation 5 When the installation is complete restart the system Adding Deleting the Web Component To add or delete the Web Component set up the ESMPRO Manager again by following the instructions provided in the subsection Installing the Manager Software To add the Web Component check Web ...

Page 193: ...Step Guide in the EXPRESSBUILDER CD ROM for details on MWA setup and how to use it cd rom drive mwa doc en mwa_fsg pdf See MWA Online Help for details on the functions and how to operate them IMPORTANT The COM B port or LAN 1 port is used for communication between the Base Management Controller BMC in the server and the management PC See Chapter 1 for connector location To establish communication ...

Page 194: ...control of the server power on off or reset should be executed through MWA Use the automatic connection to start the LAN remote console function to this server See the MWA First Step Guide to learn how to set the automatic connection Exiting BIOS SETUP utility by unusual procedure such as power off or reset may disable the remote console function configured on the server In MWA remote monitoring v...

Page 195: ...nel information Power state LCD System Watchdog Watchdog interval Power on hours BMC setting information Linkage with ESMPRO When MWA receives an alert from BMC on the server it analyzes the alert and automatically registers to the alert log of ESMPRO NOTE This function is available only for the management PC connected to the server via LAN System Requirements Hardware Software requirements for MW...

Page 196: ... Step Guide for a list of supported OS 2 Insert the EXPRESSBUILDER CD ROM into the CD ROM drive The Master Control Menu of EXPRESSBUILDER will be automatically displayed 3 Click Setup MWA 4 Click MWA Manager MWA Manager installation program will start Follow the directions to install MWA Agent Install MWAAgent on the server from the EXPRESSBUILDER CD ROM 1 Boot Windows 2000 on the server 2 Insert ...

Page 197: ...n Configuration information is necessary for both MWA and the servers Two configuration methods are available for the server Configuration by starting the server through the EXPRESSBUILDER CD ROM and executing System Management Configuration by MWAAgent that is started on the server under Windows 2000 For details on the procedure see the MWA First Step Guide in the EXPRESSBUILDER CD ROM or the onl...

Page 198: ... and fan monitoring Enables the settings of Write Read and Cache policies for each logical drive Supports the save and restore functions for configuration Enables the display of the SCSI transfer rate Components Power Console Plus consists of the following five components SNMP Agent This function is not yet supported Do not install SNMP Agent MegaRAID Service Monitor Enables ESMPRO to monitor the ...

Page 199: ...agement PC Server Express server in which the MegaRAID controller is mounted Install the following three components in this server MegaRAID Service Monitor MegaRAID Server MegaRAID Client Management PC Management PC that monitors and controls servers via the network TCP IP Start Power Console Plus on the management PC after the Power On machine that installed Server and Management Server Install t...

Page 200: ...erate on a server Hardware Machine Express5800 series connected with the AMI disk array controller A Memory Size large enough for OS operation 8MB or more Free space on the hard disk 5MB or more Display unit Screen size 1024 768 or larger Required peripheral equipment Network Interface card CD ROM unit Pointing device such as a mouse Software Microsoft Windows NT version 4 0 Windows NT Version 4 0...

Page 201: ... series PC98 NX series PC AT compatible machine which contains an Intel Pentium processor or a CPU at least equivalent to it Memory Size large enough for OS operation 8MB or more Free space on the hard disk 5 MB or more Display unit Screen size 1024 768 or larger Required peripheral equipment Network Interface card CD ROM unit Pointing device such as a mouse Software Microsoft Windows NT Version 4...

Page 202: ...4 62 Installing the Operating System and Utilities This page is intentionally left blank ...

Page 203: ...Chapter 5 Maintenance This chapter describes the daily maintenance of the server and precautions when relocating or storing the server ...

Page 204: ...ement and then Save System NVRAM ROM Data of the Off line Maintenance Utility to make a backup copy of the system information Also make a backup copy of the disk array configuration data if your system is in the array configuration When your hard disks have been auto rebuilt due to a failure it is recommended to make a backup copy of the configuration data To make a backup copy of the configuratio...

Page 205: ...isassemble repair or alter the server Do not look into the CD ROM drive Do not remove the lithium battery Disconnect the power plug before working with the server CAUTION Observe the following instructions to use the server safely Failure to follow these instructions may cause a fire personal injury or property damage Keep the server away from high temperatures Make sure to complete board installa...

Page 206: ...erver must be kept dry Do not moisten them with water 1 Make sure that the server is off powered the POWER SLEEP lamp goes off 2 Unplug the power cord of the server from a power outlet 3 Wipe off dust from the power cord plug with a dry cloth 4 Soak a soft cloth in neutral detergent that is diluted with cold or lukewarm water and squeeze it firmly 5 Rub off stains on the server with the cloth prep...

Page 207: ...of the server entails powering off the server and removing the left side cover You will need a small vacuum cleaner with plastic tipped nozzle and electrostatic protection computer grade canned air and a small brush for cleaning the interior Follow the procedure below to clean the interior of the server WARNING Unplug all power cords Unplug all power cords before performing any maintenance Voltage...

Page 208: ...move it 4 Take out the ball from the mouse Cover the bottom of the mouse with your hand and turn your hand holding the mouse the mouse is on your palm with the button upward The mouse ball is released onto your palm Mouse ball cover Mouse ball Roller Bottom View 5 Soak a soft cloth in neutral detergent that is diluted with cold or lukewarm water and squeeze it firmly 6 Rub off stains on the mouse ...

Page 209: ... the tray NOTE Do not touch the signal side of the CD ROM with your hand 4 Wipe the tray with a dry soft cloth IMPORTANT Do not wipe the lens of the CD ROM drive Doing so may damage the lens and may cause a malfunction of the drive 5 Push on the tray front to close the tray 6 Wipe the signal side of the CD ROM with a dry soft cloth IMPORTANT Wipe CD ROMs from the center to the outside Use only CD ...

Page 210: ...gnose the server Test Items The following items are tested in system diagnostics Memory CPU cache memory Hard disk used as a system On board LAN controller IMPORTANT When executing the system diagnosis make sure to remove the LAN cable Executing the system diagnosis with the LAN cable connected the network may be influenced NOTE On checking the hard disk no data is written into the disk ...

Page 211: ...ostics only the COM port can be used 1 Shutdown the OS and turn off the server Then unplug the power cord 2 Disconnect all the LAN cables from the server 3 Plug the power cord and turn on the server 4 Use the EXPRESSBUILDER CD ROM to reboot the server See the electronic EXPRESSBUILDER User s Guide for details The following menu appears when starting the server using the EXPRESSBUILDER Local consol...

Page 212: ... scope to a desired window and press Enter Now you can view detailed information on the selected window Use the cursor keys to scroll through the information To return to the previous window press Enter once again IMPORTANT To select the test window in remote console press keys as shown below PageUp Ctrl A PageDown Ctrl Z If an error is detected during the system diagnosis error information is dis...

Page 213: ... relocated stored due to a change in the floor layout to a great extent contact the sales agent Make sure to make a backup copy of your valuable data in the hard disk if any Make sure not to apply a shock to hard disks when relocating the server if it contains any 1 Take a floppy disk and a CD ROM out of the server if any 2 Power off the server the POWER SLEEP lamp goes off 3 Unplug the power cord...

Page 214: ...5 12 Maintenance This page is intentionally left blank ...

Page 215: ...ting Read this chapter to obtain trouble free operation of your server system NOTE To prevent problems with your system it is recommended to install the Off line Maintenance Utility ESMPRO on the server and client computers ...

Page 216: ...y alert is reported on the Operation Window Data Viewer or Alert Viewer of ESMPRO Manager Example NEC ESMPRO Manager LAMPS The server includes lamps to indicate the server state by a variety of colors and display patterns on the front and rear panels hard disk drives and power supply Chapter 1 Status Indicators lists the lamp displays and their meanings and the actions taken at occurences of failu...

Page 217: ...rd instruction simultaneous key entry of Ctrl Alt Delete Immediately after the system is rebooted in response to an OS instruction During hardware initialization following restart of the POST When the POST detects a hardware failure due to any of the above reason restart the server If the same error message reappears you may assume there is no hardware error To ensure normal operation of the serve...

Page 218: ...booting the system with the keyboard disconnected Disconnect and reconnect the keyboard If the same error still occurs call your service representative 0212 Keyboard Controller Failed Keyboard controller error Disconnect and reconnect the keyboard If the same error still occurs call your service representative 0213 Keyboard Locked Unlock Key Switch Keyboard is locked Disconnect and reconnect the k...

Page 219: ...tting Real time clock is set incorrectly Start the SETUP utility and select Main System Time and System Date to set the correct time If the same error reoccurs contact your service representative 0281 Memory Size found by POST differed from EISA CMOS Memory size error Contact your service representative 02B0 Diskette drive A error Floppy disk A error 02B1 Diskette drive B error Floppy disk B error...

Page 220: ...n changed 0612 IDE configuration error device disabled 0613 COM A configuration changed 0614 COM A configuration error device disabled 0615 COM B configuration changed 0616 COM B configuration error device disabled 0617 Floppy configuration changed 0618 Floppy configuration error device disabled 0619 Parallel port configuration changed 061A Parallel port configuration error device disabled 0B00 Re...

Page 221: ...lty fan indicated in the system event log 0B50 Processor 1 with error taken off line Because an error was detected in CPU 1 it was degraded 0B51 Processor 2 with error taken off line Because an error was detected in CPU 2 it was degraded The displayed CPU is degraded Contact your service representative to replace the failed CPU 0B5F Forced to use Processor with error CPU error is detected The syst...

Page 222: ...ion An error occurred while redundant power supply was configured Contact your service representative to replace the power unit 0B7D The normal operation can not be guaranteed with use of only one PSU System is running on only one power supply Contact your service representative to replace the power unit 0B80 BMC Memory Test Failed BMC SRAM test error 0B81 BMC Firmware Code Area CRC check failed C...

Page 223: ...ce representative 0B94 IPMB signal lines do not repond All the functions other than the function of accessing to SMC through IPMB can be used This is not a fatal error Turn off the power once and then on again to restart the server If the error cannot be corrected contact your service representative 0B95 BMC FRU device failure Access to SROM that contains the chassis information failed All the com...

Page 224: ...tact your service representative to replace the failed CPU 0BD0 1st SMBus device address not acknowledged No response was made to the access to the 1st SMBus 0BD1 1st SMBus device Error detected An error was detected in the access to the 1st SMBus 0BD2 1st SMBus timeout A timeout error occurred in the access to the 1st SMBus 0BD3 2nd SMBus device address not acknowledged No response was made to th...

Page 225: ... the access to the 4th SMBus 0BDC 5th SMBus device address not acknowledged No response was made to the access to the 5th SMBus 0BDD 5th SMBus device Error detected An error was detected in the access to the 5th SMBus 0BDE 5th SMBus timeout A timeout error occurred in the access to the 5th SMBus 0BE8 IPMB device address not acknowledged 0BE9 IPMB device error detected OBEA IPMB timeout IPMB error ...

Page 226: ...ur service representative to replace the two DIMMs in the relevant group 8150 NVRAM Cleared By Jumper NVRAM clear Turn off the power Then change the jumper to the original setting 8151 Password Cleared by Jumper Password clear Turn off the power Then change the jumper to the original setting 8160 Mismatch Processor Speed detected on Processor 1 8161 Mismatch Processor Speed detected on Processor 2...

Page 227: ...ration If this error persists contact your service representative Invalid System Configuration Data System Configuration Data Read Error Resource Conflict System Configuration Data Write error Contact your service representative NOTICE Your System Redundant Power Supply is not configured This is not an error WARNING IRQ not configured Contact your service representative ...

Page 228: ...ow the location of specific components referenced in the POST Error Codes and Messages table NOTE Failed CPU or memory modules can be identified with the BIOS SETUP utility Fans Fan 1 Fan 5 Fan 3 Fan 4 Fan 2 CPUs processors Processor 1 Processor 2 ...

Page 229: ...Troubleshooting 6 15 Memory modules DIMM Group 3 DIMM Group 2 DIMM Group 1 ...

Page 230: ...e error still occurs call your service representative 1 3 4 1 DRAM Address Error 1 3 4 3 DRAM Test Low Byte Error 1 4 1 1 DRAM Test High Byte Error Check if memory DIMMs are installed correctly If the same error still occurs call your service representative 1 5 1 1 CPU Startup Error Ask your service representative to replace the motherboard 1 5 2 1 No CPU Error Ask your service representative to r...

Page 231: ...er cord provided with the server Check the power cord for broken shield or bent plugs Make sure the power breaker for the connected power outlet is on If the power cord is plugged to a UPS make sure the UPS is powered and it outputs power See the manual that comes with the UPS for details Power supply to the server may be linked with the connected UPS using the BIOS setup utility of the server Men...

Page 232: ...ower cord are properly connected Also make sure that the cables are connected in the correct order Is the power on order correct When the server has any external devices connected power on the external devices first then the server Did you install drivers for connected optional devices Some optional devices require specific device drivers Refer to the manual that comes with the device to install i...

Page 233: ...the keyboard and mouse drivers are installed These drivers are installed along with the OS Some OS s allow you to change the keyboard and mouse settings Refer to the manual that comes with your OS to check that the keyboard and mouse settings are correct Is the server in the Secure Mode In the Secure Mode the keyboard and mouse are disabled To release the Secure Mode enter the password specified w...

Page 234: ...reset and click OK Fail to access the hard disk Refer to the documentation supplied with the disk array controller Is the hard disk applicable to the server Operation of any device that is not authorized is not guaranteed Is the hard disk properly installed Make sure to lock the hard disk with the lever on its handle The hard disk is not connected to the internal connector when it is not completel...

Page 235: ... the following warning is registered in the System Log of the Event Viewer Error detected on the device Device CdRom0 during the paging operation There is no problem on this issue Fail to start the OS Is a floppy disk in the floppy disk drive Take out the floppy disk and restart the server Is the EXPRESSBUILDER CD ROM in the CD ROM drive Take out the EXPRESSBUILDER CD ROM and restart the server Is...

Page 236: ... turn off the power at the blue screen execute forced shutdown forced shutdown continue to press POWER switch for 4 seconds The power will not be turned off if you press the switch for less than 3 seconds The server is not found on the network Is the LAN cable connected Make sure to connect the LAN cable to the network port on the rear of the server Also make sure that the LAN cable to use conform...

Page 237: ...Error occurred Error code XX Terminate the program Confirm Enter After this message appears check the error and take the appropriate corrective action according to the reference table below Message Cause and Remedy This machine is not supported This EXPRESSBUILDER version is not designed for this server Execute the EXPRESSBUILDER on the compliant server NvRAM access error An access to the nonvolat...

Page 238: ...ame result occurred after the restart of installation contact Maintenance Service Company and ask them to check the CD ROM drive Express Setup terminates and asks to input setup information There are some errors on the specified setup information Follow the instruction to input the correct value It is not necessary to cancel the installation On Windows 2000 you might be asked to press Enter again ...

Page 239: ...eal area If you want to create one partition in the whole area of the hard disk excluding the maintenance area to install the OS specify All Area Windows 2000 started with different display resolution from the specified value If the specified display resolution cannot be used the system will use the nearest value or the default value of the driver Entered the incorrect Product ID CD key Even if yo...

Page 240: ...ol are all set to use DHCP When more than two Network adapters are specified the detailed specifications of the protocol may all be set by default value Re specify the details from the Control Panel Not more than two Network adapters are connected but the detailed specifications of the protocol are all set by default e g Specified IP Address on TCP IP but DHCP is specified Are you specifying more ...

Page 241: ...is system Problems with Master Control Menu The master control menu fails to appear Is Shift pressed Setting the CD ROM with Shift pressed down cancels the Autorun feature Is the system in the proper state The menu may not appear depending on the system registry setting or the timing to set the CD ROM In such a case start the Explorer and run MC 1ST EXE in the CD ROM ...

Page 242: ... 2 Select the type of the log to collect On Application Log the events related to the running application are archived On Security Log the events related to the security are archived On System Log the events occurred at the item that configures Windows 2000 system are archived 3 Click Save as in the Action menu 4 Input the file name of the archived log in the File name box 5 Select the type of the...

Page 243: ...rt menu and click Control Panel The Control Panel dialog box appears 2 Double click Administrative Tools and double click Computer Management The Computer Management dialog box appears 3 Click System Tools System Information 4 Click Save as System Information File in the Action menu 5 Input the file name to save in the File name box 6 Click Save Collecting Dr Watson Diagnostic Information Dr Watso...

Page 244: ... memory Ignore this message and proceed Restarting the system may result in dumping improper data Preparing for Memory Dumping Memory dumping with the DUMP switch may prevent the server from restarting In such a case it is required to force the server to shut down This forced shutdown however is not available if Enabled is selected for Power Switch Inhibit on the Security menu of the BIOS setup ut...

Page 245: ...hole to press the DUMP switch 1 2 Pressing the DUMP switch saves the dump file in the specified directory Memory dumping may not be available when the CPU stalls IMPORTANT Do not use a toothpick or plastic stick that is easy to break Do not use any pin easily broken such as a toothpick or plastic pin Use a pin having the length of 1 inch 25 mm or longer 25 mm or longer DUMP switch ...

Page 246: ...e Start pop up menu The ESRAS Utility window appears 2 Select Latest Information from the Tree View to collect the information of local computer If the data is displayed it means the data is collected normally 3 Click Backup Current IPMI Information from the File menu 4 Confirm the computer name to backup the information 5 Specify the backup file name to save and the location where to save it and ...

Page 247: ...dure Windows 2000 Follow the procedure below and use the information contained in the disk to recover the system 1 Turn on the power of the system 2 Insert Windows 2000 CD ROM into the CD ROM drive of your server 3 Press the RESET switch or press Ctrl Alt and Delete to reboot the server You may also turn off and then on again to reboot the server 4 When no disk array controller is installed in the...

Page 248: ...re a high level user or a system administrator If you use this option you can recover the problems of system files partition boot sector and start up environment Quick Recovery Press F This option is very easy to use and the user does not need to do anything during the procedure If you select this option the system recovery disk program starts to recover the problems concerning system files partit...

Page 249: ...ny file name in which trouble is detected during the procedure it is useful to diagnose how the system has been damaged 15 Terminate the procedure if the recovery is successful You can verify that the replaced files are correctly copied to the hard disk if the computer is restarted normally ...

Page 250: ...an be used IMPORTANT The Off line Maintenance Utility is intended for use of your sales agent The EXPRESSBUILDER CD ROM and the Off line Maintenance Utility Bootable floppy disk you have created contain a file that describes operation of the utility but do not attempt to use the utility by yourself Contact your sales agent and follow instructions Starting the Off line Maintenance Utility disables ...

Page 251: ...py disk drive and reboot the system The Off line Maintenance Utility program starts from the boot disk The Off line Maintenance Utility Bootable floppy disk is created by selecting Tools Create Support Disk on the EXPRESSBUILDER Manual start by pressing F4 When the Off line Maintenance Utility is installed press F4 while the start up screen of the server is on screen The Off line Maintenance Utili...

Page 252: ...he functions to export the current configuration data defined with the SETUP utility to a text file System Information Viewer Provides the functions to view information on the processor and the BIOS and export it to a text file System Information Management Provides the function to make a back up copy of your data Without the backup data the system specific information and or configuration may not...

Page 253: ...clears the DIMM memory and the data in process To reset the server when it is not frozen make sure that no processing is in progress Hard reset Press the RESET switch at the front of the server Soft reset If the server halts before starting the OS press and hold Ctrl and Alt and press Delete This restarts the server ...

Page 254: ...ress and hold the POWER switch on the server for at least four seconds The power is forcibly turned off To turn on the power back again wait approximately 10 seconds after turning off the power forced shutdown Press here for at least 4 seconds IMPORTANT If the remote power on function is used power on the server once to load the OS and turn off the power again in the normal way ...

Page 255: ... for damage to optional devices or the server or malfunctions of the server resulted from installation by the user The manufacturer recommends you ask your sales agent for installing or removing any optional devices Make sure to use only optional devices and cables authorized by the server manufacturer Repair of the server due to malfunctions failures or damage resulted from installing such device...

Page 256: ... installation Protect the unused connectors with the protective cap ANTI STATIC MEASURES The server contains electronic components sensitive to static electricity Avoid failures caused by static electricity when installing or removing any optional devices Wear a wrist strap an arm belt or anti static glove Wear a wrist strap on your wrist If no wrist strap is available touch an unpainted metal par...

Page 257: ...mponent by its edge to avoid touching any terminals or parts To store or carry any component place it in an anti static bag PREPARING YOUR SYSTEM FOR UPGRADE Follow the procedure below to prepare for installing or removing components 1 Shut down the OS 2 Press the POWER switch to turn off the power of the server The POWER SLEEP lamp goes off 3 Pull out the power cord from the AC inlet on the serve...

Page 258: ...place the panel before powering on the system WARNING If you are removing the side access panel after the system is set up you must first power off the system and all external devices and then unplug the system power cord s To remove the left hand side access 1 Prepare your system for upgrade See Preparing Your System for Upgrade earlier in this chapter 2 The left hand side access panel is secured...

Page 259: ...ed 3 Insert the locking fingers on the top and bottom of the side access panel into their slots on the chassis Then slide the side access panel forward as far as it will go NOTE Ensure that the side access panel is installed properly and securely fastened A cover sensor intrusion switch monitors the left hand side access panel 4 Tighten the side access panel thumbscrews NOTE If your system is alre...

Page 260: ...erformance or cause damage due to overheating Removal Follow these steps to remove the bottom air duct 1 See the section Preparing your System for Upgrade described earlier to prepare 2 Remove the side cover 3 Hold the left side of the bottom air duct and pull it until the tabs on the left end of the duct are released from the chassis 4 Slide the duct to the left until the tabs on the right end of...

Page 261: ...m air duct 1 Align the tabs on the right end of the bottom air duct with the slots on the internal hot swap fan holder 2 Install the duct into the chassis so that the tabs on the left end of the duct are aligned with the slots on the rear of the chassis 3 Reinstall the side cover ...

Page 262: ...ce or cause damage due to overheating Removal Follow these steps to remove the top air duct 1 See the section Preparing Your System for Upgrade described earlier to prepare 2 Remove the side cover 3 Hold the left side of the top air duct and pull the left side of the duct until the tabs on the left end of the duct are released from the chassis 4 Slide the duct to the left until the tabs on the rig...

Page 263: ...air duct 1 Align the tabs on the right end of the top air duct with the slots on the internal hot swap fan holder 2 Install the air duct into the chassis so that the tabs on the left end of the duct are aligned with the slots on the rear of the chassis 3 Reinstall the side cover ...

Page 264: ...drive bays are connected to it A dummy tray or an empty disk carrier can be installed in the hard disk drive bays The purpose of these parts is to increase the cooling effect in the server Always install a dummy tray or an empty disk carrier in slots not containing a hard disk drive IMPORTANT A specified dummy tray must be used Installation Perform the following steps to install a hard disk drive ...

Page 265: ...re all determined SCSI ID0 to SCSI ID4 from right to left 4 Remove the dummy tray or empty disk carrier IMPORTANT Handle the dummy tray carefully Dummy tray 5 If not already done install the hard disk drive in the disk carrier and fix it using the four screws present on the disk carrier 6 Pull the hard disk drive handle 7 Firmly hold the additional hard disk drive with the tray provided and handle...

Page 266: ...me Carefully hold the hard disk drive with both hands Handle 8 Slowly close the handle The handle is locked when a click is heard IMPORTANT Be careful not to get your finger caught between the handle and tray NOTE Confirm that the handle is hooked to the frame when having inserted the hard disk drive ...

Page 267: ...Upgrading your Server 7 13 Handle Hook Handle Hook Figure viewed from the bottom of the device bay 9 Close the door opened in step 2 ...

Page 268: ...are 2 Unlock the front bezel with the security key and open the front bezel 3 Push the lever to unlock and put the handle down 1 2 4 Firmly hold the handle and hard disk drive and pull out the hard disk drive 5 If using the server with the hard disk drive removed install the dummy tray in the empty slot 6 Securely close the door opened in step 2 When the hard disks are in the disk array configurat...

Page 269: ...it may display or act as follows If the DISK lamp does not light in amber after auto rebuild however auto rebuild has completed successfully Displays Rebuild was cancelled on the screen while auto rebuild is in progress Appears to stop and restart auto rebuild Observe the following notes for auto rebuild Do not power off the server during the period of time between a hard disk error and completion...

Page 270: ...of an additional HDD cage the server can contain up to 10 hard disks You can access hard disks only from the front of the server The SCSI IDs of the hard disks installed in the HDD cage are assigned from ID8 to ID12 see figure below In addition connecting the interface cable of the HDD cage to the disk array controller enables the installed hard disks to operate in a disk array configuration ID4 I...

Page 271: ...earlier to prepare 2 Remove the left hand side access panel as described earlier 3 Remove the cover of the cooling fan unit 4 Release the three dummy panels located at the bottom of the cabinet where the hard disk drive cage is to be installed They are released by removing the two screws holding them in place Save the panels and screws for future use ...

Page 272: ... easily 6 Disconnect the SCSI cable from the Ultra320 A connector on the motherboard 7 Disconnect the power cables and HSBP A cable from the primary HDD cage Primary HDD cage Power cables HSBP A cable Ultra 320 A connector 8 Install the hot swap backplane HSBP cable from the HSBP B connector on the motherboard to its connector on the HDD cage ...

Page 273: ... Fan 4 Fan 3 10 Remove the five screws securing the primary HDD cage and pull the cage toward the front of the server approx 2 cm Primary HDD cage 11 Remove the three screws securing the hot swap fan unit Screw Screws 12 Move the hot swap fan unit until its tabs are cleared from the system chassis ...

Page 274: ...ls Tabs Standard SCSI cable Hot swap fan unit Tab SCSI backplane 14 Connect the other end of the SCSI connector to the HDD cage See Chapter 8 for details SCSI cable Primary HDD cage Secondary HDD cage SCSI cable 15 Reinstall the hot swap fan unit see Step 11 16 Connect the fan cables to the motherboard connectors see Step 9 ...

Page 275: ... connectors on the motherboard P10 P11 HSBP A 4 pin P13 HSBP B 4 pin P12 18 Slide the new HDD cage all the way into the chassis and secure the cage to the chassis using the five screws provided with the upgrade kit 19 Reinstall the primary HDD cage see step 10 20 Reinstall the fan cover 21 Reinstall the left hand side access panel on the system chassis See Installing the Side Access Panel earlier ...

Page 276: ...supply will be installed 3 Remove the blank cover by grasping its handle 1 with your right hand press the latch with your index finger pull the handle down slightly 2 and slide the cover out of the bay 3 Save the blank cover for future use 1 2 3 4 Slide the new power supply into the bay until its latch clicks into place 5 Using pliers remove the dust cover from the second AC inlet 2 1 Dust cover 6...

Page 277: ...Upgrading your Server 7 23 AC power lamp 8 Use the status LED and the POST to verify whether the power supply functions properly See Chapter 1 for details of error indications ...

Page 278: ...pped IMPORTANT If your system is equipped with only two power supplies it is not hot swappable and it is recommended that power to the system be turned off before removing the power supply To hot swap a power supply perform the following steps 1 At the rear of the cabinet locate the defective power supply if defective the power supply LED is lit amber or turned off 2 Remove the power supply by gra...

Page 279: ...tall only a backup device specified by the server manufacturer The media devices should be installed in the first available media bay from the bottom slot 1 Installation 1 See the section Preparing for Upgrade described earlier in this chapter 2 Remove the left hand side access panel as described earlier in this chapter 3 Remove the dummy cover from the bay where you are installing a media device ...

Page 280: ...ls do not use them Remove any rails already attached CAUTION When installing mounting rails on a removable device always use the screws that come with the device Using longer screws or those of different diameter may cause damage to the device When installing a double height device use the DLT device rails that come with he server t 7 Install the media device into the bay as follows Move any cable...

Page 281: ...onnect the 5 25 inch device to an optional SCSI controller with built in SCSI cable route the cable as shown in the figure below If you need to remove the hot swap fan unit see the section HDD Cage described earlier SCSI controller SCSI cable Hot swap fan unit 10 Connect the power cable to the device 11 Reinstall the left hand side access panel on the system chassis See Installing the Side Access ...

Page 282: ...7 28 Upgrading your Server Removal Follow the installation instructions in reverse order to remove the backup device ...

Page 283: ...oard is extremely sensitive to static electricity Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the PCI board Do not touch the PCI board terminals or on board parts by a bare hand or place the PCI board directly on the desk For details see the section Anti static Measures 64 bit 133 MHz 1 2 PCI board slot 1 PCI board slot 2 PCI boar...

Page 284: ...grade described earlier in this chapter 2 Remove the following components Left hand side access panel as described earlier in this chapter Bottom air duct cover as described earlier in this chapter 3 Locate the slot in which to install the board and remove the connector cap from the slot IMPORTANT Keep the removed connector cap for future use 4 From the inside of the chassis press the retention ta...

Page 285: ...nents or the gold connectors CAUTION Observe static precautions Use an antistatic wrist strap 8 Record the option board serial number in the equipment log 9 Set any board jumpers or switches as described in the documentation that comes with the option board 10 While holding the board by its top edge or upper corners and its component side facing down firmly press the board into an expansion slot o...

Page 286: ...pgrade described earlier in this chapter 2 Remove the following components Left hand side access panel as described earlier in this chapter Bottom air duct cover as described earlier in this chapter 3 Disconnect any cables attached to the option board you are removing 4 From the inside of the chassis press the retention tab 1 near the expansion slot cover to unlock the tab 2 Then rotate the mechan...

Page 287: ...e note the following when installing and configuring a disk array Disk array controller boards are easily affected by static electricity Handle the disk array controller board only after making body contact with the metallic frame section of the server chassis in order to discharge the static electricity from your body Also never make contact with terminals and components on the disk array control...

Page 288: ... documentation on the EXPRESSBUILDER CD ROM that comes with your system or the vendor documentation that comes with the disk array controller If a disk array controller is replaced use the proper utility to create new configuration information When several disk array controller boards are installed in your system install the disk array controller board which is connected to the bootable system dis...

Page 289: ...ard Reinstall the end of the SCSI interface cable just removed into the Channel 0 connector on the RAID board Disk array controller board Ultra 320 A SCSI connector for connecting hard disks Ultra 320 B SCSI connector for connecting 5 25 inch device bay SCSI cable SCSI cable 3 Install one end of the RAID controller LED cable into the LED cable connector on the RAID controller board and the other e...

Page 290: ...ystem The system board has sockets for two processors Each Xeon processor plugs into a standard MPGA connector The processor comes with up to 512K cache CAUTION Electrostatic discharge ESD can damage components place them on an antistatic surface Modify the system board using an antistatic wrist strap attached to chassis ground Processor 1 Processor 2 System board ...

Page 291: ...processor socket when setting up a single processor system however the processors must be populated in the correct order for the system to power on Therefore processor socket 1 which is located closest to the board corner located directly across from the memory must be populated first before processor socket 2 4 Lift the lever on the socket and remove the processor Retention 5 Remove the new proce...

Page 292: ...the socket Push the socket lever down until it snaps into the locked position 8 Position the heat sink on the processor 9 Install both heat sink clips as follows 1 Hook one end of the clip over the tab on the retention 2 Align the clip with the slot in the heat sink and press down on the center of the clip until it snaps over the center tab 3 Snap the other end of the clip down over its tab ...

Page 293: ...nents you removed previously 12 Power on the server start the SETUP utility and set Processor Retest of Processor Settings on the Main menu to Enabled 13 Insert the EXPRESSBUILDER CD into the CD ROM drive and start the system booting from the EXPRESSBUILDER CD See the EXPRESSBUILDER User s Guide located on the EXPRESSBUILDER CD ROM for details 14 Diagnose the system See the EXPRESSBUILDER User s G...

Page 294: ...er of the above repeat steps 9 and subsequent steps 16 Verify that POST displays no error messages If POST displays an error message note the message and see the POST error messages listed in Chapter 6 17 Select Main Processor Settings Processor Retest Enabled This setting is required to change the hardware configuration data See Chapter 3 for details 18 To add one CPU to the server in 1 CPU confi...

Page 295: ...small screwdriver into the slot on its wire clip bracket and release the wire clip bracket IMPORTANT After the operation heat may make the heat sink adhere to the CPU To remove the heat sink from the CPU first turn the heat sink to the left and right lightly to make sure that the heat sink can be safely pulled apart from the CPU Removing the heat sink while still adhering to the CPU may cause the ...

Page 296: ... Start SETUP and select Main Processor Settings Processor Retest Enabled to clear error information of removed CPU see Chapter 3 This setting is required to change the hardware configuration data When you replaced a CPU select Main Processor Settings to verify that the ID and L2Cache of the additional CPU are defined normally see Chapter 3 ...

Page 297: ...airs each providing 72 bits of buffered two way interleaved memory 64 bit main memory plus ECC DIMMs will always be installed in sockets 1 and 2 When you install additional DIMMs you must start with the first empty socket next to the last DIMMs already installed When you remove DIMMs you must start with the highest number occupied DIMM sockets on the system board NOTE DIMMs are always added in pai...

Page 298: ...easures described earlier Make sure to use DIMMs authorized by the server manufacturer Installing third party DIMMs may cause a failure of a DIMM or a failure in the server Install two additional DIMMs for each BANK 1 as the server uses interleaved memory If DIMMs of different specifications are installed in a BANK the server may not operate normally 1 A BANK is a unit of two DIMM slots Each pair ...

Page 299: ...e socket 6 Install the components removed in steps 2 and 3 7 Power on the server and verify that POST displays no error messages If POST displays an error message take note of the message and see the POST error messages listed in Chapter 6 8 Start the SETUP and select Advanced Memory Configuration to verify that the installed DIMM shows the status Normal See Chapter 3 or details 9 Select Yes for R...

Page 300: ...air duct 4 Open the levers at both sides of the socket from which you remove the DIMM The DIMM is unlocked and ready for removal 5 Reinstall all parts removed in Step 2 and 3 Power on the server and verify that POST displays no error messages If POST displays an error message write down the message and see the POST error messages listed in Chapter 6 6 Start the SETUP and select Advanced Memory Con...

Page 301: ...ing additional memory modules Add memory modules DIMM according to the installation instructions described earlier The memory modules installed in DIMM group 3 slots must be the same capacities and type as the memory modules installed as DIMM group 1 and DIMM group 2 The table below shows possible combinations of DIMMs installed DIMM group 1 DIMM group 2 DIMM group 3 A 128MB 2 DIMMs Not installed ...

Page 302: ... for online spare memory DIMM group 3 does not match the capacity of DIMM group 1 or DIMM group 2 Check the memory board capacity The following indicates that the online memory feature has worked a The Status LED on the front panel of the Express server flashes green b The error DIMM group is degraded when the server restarts after the online spare memory feature has worked c If ESMPRO Agent has b...

Page 303: ...ne spare feature error has occurred the following is not done through ESMPRO Agent during OS operation immediately after memory recovery e g replacement of error memory even if the online spare feature works again Registration of an event log Alert reporting The ESRAS utility enables you to confirm the log indicating that the online spare feature has worked ...

Page 304: ...7 50 Upgrading your Server This page is intentionally left blank ...

Page 305: ...Chapter 8 Internal Cabling Diagrams Internal cable connections of the server are shown below ...

Page 306: ...he external SCSI cable coming with the server is connected to the Ultra320 SCSI B connector the server can connect with external SCSI devices However this configuration makes it impossible to use built in 5 25 inch devices The total length of the cables for connecting external SCSI devices should be up to 3 meters which includes the length of the internal SCSI cable or 55 cm ID0 ID1 ID2 ID3 ID4 ID...

Page 307: ...ad The server can be equipped with up to four disk array controller boards Some disk array controllers contain more than one channel In that case connect one of the two channels to the SCSI backplane connector of the 3 5 in device bay and the remaining channel to an additional disk cabinet PCI 2 PCI 3 PCI 4 ID0 ID1 ID2 ID3 ID4 IDE CD ROM Ultra SCSI A HSBP A HSBP B Ultra SCSI B Option Option FDD Te...

Page 308: ...ined as ID0 to ID4 from right to left The SCSI IDs of the lower HDD cage are defined as ID8 to ID12 from right to left IDE CD ROM Ultra SCSI A ID8 ID9 ID10 ID11 ID12 HSBP A HSBP B PCI 2 PCI 3 PCI 4 IDE cable SCSI cable HSBP cable Option Option FDD 5 25 inch device bay 3 5 inch device bay HDD cage Floppy disk drive cable Terminator PCI 1 PCI 5 PCI 6 Ultra SCSI B Mother board Floppy disk drive SCSI ...

Page 309: ...annel to both HDD cages PCI 2 PCI 3 PCI 4 ID0 ID1 ID2 ID3 ID4 IDE CD ROM ID8 ID9 ID10 ID11 ID12 HSBP A HSBP B Ultra SCSI B Option Option FDD Terminator Mother board PCI 1 PCI 5 PCI 6 IDE cable SCSI cable HSBP cable 5 25 inch device bay 3 5 inch device bay HDD cage Floppy disk drive cable Floppy disk drive Disk array controller board Ultra SCSI A ...

Page 310: ... array controller board A single ST1430 cabinet contains 14 hard disks Up to eight ST1430 cabinets can be connected to the server PCI 2 PCI 3 PCI 4 ID0 ID1 ID2 ID3 ID4 IDE CD ROM HSBP A HSBP B Ultra SCSI A IDE cable SCSI cable HSBP cable Option Option Floppy disk drive FDD 5 25 inch device bay 3 5 inch device bay Floppy disk drive cable Terminator PCI 1 PCI 5 PCI 6 Ultra SCSI B Mother board SCSI c...

Page 311: ...e 5 number of installed disk array controller boards 4 number of channels 2 number of installed hard disks per channel in additional disk cabinets 14 112 122 In this configuration the disk array function is not available for the ten hard disks installed in the 3 5 inch device bay and the HDD cage To install a SCSI file device on the 5 25 inch device bay an optional SCSI controller is required SCSI...

Page 312: ...s and the built in devices to which the connectors are connected are shown in the figure below P8 P1 P2 P4 P5 CD ROM P3 ID0 Option Option Floppy disk drive 5 25 inch device bay Mother board PCI 2 PCI 3 PCI 4 PCI 1 PCI 5 PCI 6 Power supply Power cable HDD cage Factory Installed HDD cage Option P9 P10 P11 P13 P12 ID1 ID2 ID3 ID4 ID8 ID9 ID10 ID11 ID12 ...

Page 313: ...ill Yes Memory SpareMem Yes 2Way Interleave 128 256 512MB 1GB DIMM Standard 5 slots Max 10 x 146GB U320 10Krpm 36GB 73GB 146GB U320 15Krpm 36GB 73GB HDD HotPlug Yes Ultra320 10K 15Krpm SCA2 IDE I F Ultra ATA100 x1ch For CD ROM DVD ROM DVD RAM Non RAID Ultra320 SCSI x2ch SCSI I F RAID IROC not supported On Board AIC7899W Internal Option Max 4 boards DiskArray Ext Option LL MegaRAID LAN 10 100 1000B...

Page 314: ... slot option Power Supply PS Hotswap 350W x2 1 PFC 1 AC cable 1 Power Supply Redundant PS Yes option Hot swappable Redundant FAN Yes standard Hot swappable Front Power Sleep Reset Dump Switch Rear No Front door Key Yes Front Power Sleep System Status HDD LAN Link Act x2 UID LED Rear LAN Link Act x2 LAN Speed x2 UID Chassis design WxDxH Middle Tower 321 x 675 x 450mm Rack conversion Kit 5U Weight 4...

Page 315: ...CI Device The factory set PCI device interrupts are assigned as follows Use the BIOS setup utility SETUP for interrupt setup See Chapter 3 for details Menu Option Interrupt PCI IRQ 1 On board SCSI Channel 0 PCI slot 6 INT D PCI IRQ 2 On board SCSI Channel 1 PCI slot 6 INT C PCI IRQ 3 On board LAN 1 PCI IRQ 4 On board LAN 2 PCI IRQ 5 On board GA PCI IRQ 6 PCI slot 3 INT A PCI IRQ 7 PCI slot 4 INT A...

Page 316: ...l port 3 2F8 2FF Serial port 2 BAR or 376 EDMA2 compatible mode secondary command block register 370 377 Floppy disk drive 2 IDE 2 378 37F Parallel port 2 3B0 3BB VGA 3BC 3BE Parallel port 1 3C0 3DF VGA 3F6 or BAR1 EDMA2 compatible mode primary command block register 3F0 3F7 Floppy disk drive 1 IDE 1 3F8 3FF Serial port 1 40B DMA1 expansion write mode register 4D0 Master 8259 ELCR programming 4D1 ...

Page 317: ... Chip in Use CF9 Reset control F50 F58 General chipset FE00 FE3F Chipset BAR4 00 0F EDMA2 PCI base address register 4 Notes 1 Address is a hexadecimal notation 2 The I O port address of a PCI device is set according to its type and number ...

Page 318: ...B 4 IRQ and I O Port Address This page is intentionally left blank ...

Page 319: ...lease Notes for the latest system information before attempting to install Windows 2000 Operating System on your system Device Drivers The drivers required for the devices listed in the table below are located on the EXPRESSBUILDER CD that is included with your system To create the required diskettes select Tools on the EXPRESSBUILDER CD menu IMPORTANT When creating the required diskettes from the...

Page 320: ...abled in your system BIOS You will be installing Windows 2000 Operating System from the CD ROM media IMPORTANT If you have the optional disk array controller preinstalled on your system it was preconfigured at the factory Refer to your system s User s Guide and to the RAID Installation Guide and the Disk Array Controller Installation Guide and User s Manual for additional information on this optio...

Page 321: ...s and facilities Item Information Required Enter Your Information Here 1 Name of the Windows 2000 user 2 Name of the licensed organization 3 Product Key number for Microsoft Windows 2000 Server Software This number is on the Certificate of Authenticity included with your Windows 2000 Server Software 4 Name that you assign to the server 5 Obtain your network configuration information For example if...

Page 322: ...dapter Currently Setup will load support for the following mass storage devices 4 When the following message is displayed select Other and then press Enter Select the SCSI Adapter you want from the following list or select Other if you have a device support disk provided by an adapter manufacturer 5 Insert the Windows 2000 OEM DISK diskette into the floppy drive and press Enter A list of mass stor...

Page 323: ...mmend you add Network Monitor at Add Remove Programs Network Monitor can monitor frames or packets sent or received by a computer on which Network Monitor is installed This is an effective tool for analyzing network faults For information about the installation procedure see Chapter 4 1 Double click the Intel R PROSet II icon on the Control Panel window 2 Select Intel R 82546EB Based Dual Port Net...

Page 324: ...ecify a location check box and deselect other check boxes Click Next 5 Another Found New Hardware Wizard dialog box opens When using Intel R 82546EB Based Dual Port Network Connection specify CD ROM drive letter WINNT W2K PC62C FD1 When using Intel R 82546EB Based Dual Port Network Connection 2 specify CD ROM drive letter WINNT W2K PC62C FD1 Then click OK 6 Click Next 7 Click Finish 8 Another Foun...

Page 325: ...Insert the EXPRESSBUILDER CD ROM into the CD ROM drive 2 Run the CD ROM drive name WINNT VIDEO W2K setup exe Follow the message on the screen When the message Digital Signature Not Found message appears click Yes 3 Remove the EXPRESSBUILDER CD ROM and restart the system following a message on the screen ...

Page 326: ...C 8 Installing Windows 2000 This page is intentionally left blank ...

Page 327: ...B Size Serial No Date Installed 2 A B Size Serial No Date Installed 3 A B Size Serial No Date Installed Monitor Type Model name Serial No Date Installed Hard Disk ID0 Type Serial No Capacity Date Installed Type number ID1 Type Serial No Capacity Date Installed Type number ID2 Type Serial No Capacity Date Installed Type number ID3 Type Serial No Capacity Date Installed Type number ID4 Type Serial N...

Page 328: ...led Type number 5 25 inch Device Slot 1 Size Capacity Serial No Model name Type number Date Installed Slot 2 Size Capacity Serial No Model name Type number Date Installed PCI Slot 1 Model name Serial No Date Installed PCI Slot 2 Model name Serial No Date Installed PCI Slot 3 Model name Serial No Date Installed PCI Slot 4 Model name Serial No Date Installed PCI Slot 5 Model name Serial No Date Inst...

Page 329: ...heral Device 1 Model name Serial No Manufacturer Date Installed External Peripheral Device 2 Model name Serial No Manufacturer Date Installed External Peripheral Device 3 Model name Serial No Manufacturer Date Installed External Peripheral Device 4 Model name Serial No Manufacturer Date Installed ...

Page 330: ...tware Firmware version OS Name Version Application of RUR media Apply Name Version File system FAT HPFS NTFS Others Bundled software installed Licensed software installed Application running when a failure occurred Remarks ...

Page 331: ...y of data for safe keeping The data is copied from computer memory or disk to a floppy disk magnetic tape or other media backup battery The battery in your computer that maintains the real time clock and the configuration information when the computer s power is removed base memory An area of memory between 0 and 640 kilobytes baud rate The speed with which data is transmitted during serial commun...

Page 332: ...ve Compact Disk ROM drive A type of mass storage device that reads information from a compact disk Centronics port An industry standard parallel port See also parallel port CGA Color Graphics Adapter A type of video display system that provides low resolution text and graphics on TTL monochrome and color monitors CMOS Complimentary Metal Oxide Semiconductor A type of low power integrated circuit u...

Page 333: ...A software program that a computer must use to recognize and operate certain hardware such as a mouse or a video monitor disk drive A device that stores data on a hard or floppy disk A floppy disk drive requires a floppy disk to be inserted a hard disk drive has a permanently encased hard disk DOS Disk Operating System See operating system DRAM Dynamic RAM See RAM E ECC Error Checking and Correcti...

Page 334: ...off See also flash EPROM and ROM expansion slot See backplane slot extended memory The protected memory above 1M that is directly accessible by the microprocessor through certain utilities and operating systems F flash EPROM A type of memory device that is usually used to store system BIOS code This code can be replaced with updated code from a floppy disk but is not lost when the computer is powe...

Page 335: ...ry IDE Integrated Drive Electronics A type of hard disk drive with the control circuitry located inside the disk drive rather than on a drive controller card interface A connection between the computer and a peripheral device that enables them to exchange data See also parallel port and serial port ISA Industry Standard Architecture An industry standard for computers and circuit cards that transfe...

Page 336: ... microprocessor The integrated circuit that processes data and controls the basic functions of the computer modem A device used to exchange information with other computers over telephone or data lines module A circuit board that plugs into a dedicated connector on the system board in your computer mouse A small input device that you guide on a flat surface to control the cursor movement and opera...

Page 337: ... feature that prevents an unauthorized user from operating your computer See also EEPROM PCI Peripheral Component Interconnect PCI is a high performance peripherals I O bus supporting data transfers of up to 1064MB per second peripheral A device connected to and controlled by the computer such as an external disk drive or a printer pixel The smallest element that is visible on a video display The ...

Page 338: ...sure environment fan power supply temperature etc using the SCSI bus to indicate faults save To store information on a floppy disk hard disk magnetic tape or some other permanent storage device SCSI Small Computer System Interface An industry standard interface that provides high speed access to tape drives hard disk drives and other peripheral devices SEL System Event Log A record of system manag...

Page 339: ...lution text and graphics on analog color monitors system board The main circuit board in your computer It contains most of the connectors and ports T tape drive A type of storage device using magnetic tape TTL Transistor Transistor Logic A type of integrated circuit used in computers See also CMOS U Ultra 320 SCSI Ultra 320 is a parallel SCSI interface introducing new technologies This interface f...

Page 340: ...10 Glossary This page is intentionally left blank ...

Page 341: ...Serial port A 1 7 Serial Port B 1 7 USB 1 7 Console Redirection 3 28 Cooling Fan 1 8 Cover Open Sensor 1 5 1 8 D Degradation Feature 1 20 Diagnostic Information Dr Watson Collecting 6 29 DIMM Sockets 1 10 DIMMs 1 8 Disk Access LED 1 3 1 13 Disk Array Configuration Error Messages 6 27 Disk Array Controller Board 7 33 Disk LED 1 5 Dump Switch 1 5 6 31 E Equipment Log D 1 Error Messages 6 3 After Pow...

Page 342: ...iguration of the HDD Cage 8 4 Disk Array Configuration 8 3 Maximum Configuration 8 7 Standard Configuration 8 2 Internal Cabling Diagram 8 1 Internal Device 3 8 Internal View 1 8 Interrupt Request B 1 IPMI Information 6 32 IRQ B 1 J Jumper 1 10 K Key Lock 1 3 Keyboard 3 8 Cleaning 5 6 Keyboard Connector 1 7 L Lamps See LEDs LAN Access LEDs 1 3 1 5 1 13 LAN Connector LED 1 17 LAN Connectors 1 7 LED...

Page 343: ...g 5 25 inch Device 7 28 Bottom Air Duct 7 6 Hard Disk Drive 7 14 Memory 7 46 Option Boards 7 32 Processor 7 41 Side Access Panel 7 4 Top Air Duct 7 8 Reset Switch 1 5 S Safety Notices xiv 7 2 Saving Configuration Data 3 9 SCSI BIOS SCSISELECT 3 33 SCSISelect Additional Options 3 36 Boot Device Configuration 3 36 Parameters 3 35 SCSI Bus Interface Definition 3 35 SCSI Device Configuration 3 36 Star...

Page 344: ...ystem BIOS SETUP 3 2 System BIOS Update 4 25 System Board 1 9 System Diagnosis 5 8 System Diagnostic Utility 1 27 System Information Backup Copy 2 40 System Management 3 26 System Overview 1 1 SYSTEM VIEWER 6 2 T TCP IP Agent Installation 4 44 Text Conventions xii Top Air Duct 7 8 Installing 7 9 Removing 7 8 Troubleshooting 6 1 Turning On Express Server 2 36 U UID LED 1 7 1 18 Unpacking the System...

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