Lenovo BladeCenter HX5 1909, Problem Determination And Service Manual

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• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See “ Parts listing - BladeCenter HX5 ” on page 57 to determine which components are CRUs and which
components are FRUs.
• If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Type
Error Message
Action
Error PCI express bus 2, Expansion Card
(CIOh Exp 2 Fault) critical
1. Check the operating-system event log and the system-
event log because it might contain additional information
(see “Event logs” on page 147).
2. Update the device drivers for the CIOh expansion card.
3. Reseat the blade server in the BladeCenter chassis (see
“Removing the blade server from the BladeCenter
chassis” on page 66 and “Installing a blade server in a
BladeCenter chassis” on page 67).
4. Reseat the expansion card (see “Removing an I/O
expansion card” on page 119 and “Installing an I/O
expansion card” on page 121).
5. Replace the expansion card (see “Removing an I/O
expansion card” on page 119 and “Installing an I/O
expansion card” on page 121).
Error PCI express bus 3, Expansion Card
(CIOv Exp Fault) critical
1. Check the operating-system event log and the system-
event log because it might contain additional information
(see “Event logs” on page 147).
2. Update the device drivers for the CIOv expansion card.
3. Reseat the blade server in the BladeCenter chassis (see
“Removing the blade server from the BladeCenter
chassis” on page 66 and “Installing a blade server in a
BladeCenter chassis” on page 67).
4. Reseat the expansion card (see “Removing an I/O
expansion card” on page 119 and “Installing an I/O
expansion card” on page 121).
5. Replace the expansion card (see “Removing an I/O
expansion card” on page 119 and “Installing an I/O
expansion card” on page 121).
Error Code: 0x80070300
Note: Multiple events can be displayed for this error code. Be sure to read the message text to determine the
appropriate recovery actions.
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BladeCenter HX5 Blade ServerProblem Determination and Service Guide