Lenovo BladeCenter HX5 1909, Problem Determination And Service Manual

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• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See “ Parts listing - BladeCenter HX5 ” on page 57 to determine which components are CRUs and which
components are FRUs.
• If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Type
Error Message
Action
Error Group 1, memory (One of the
DIMMs) correctable ECC memory
error logging limit reached
1. Refer to TIP H21455 for minimum code level.
2. Check the IBM support website for an applicable retain tip
or firmware update that applies to this memory error.
3. Swap the affected DIMMs (as indicated by the error LEDs
on the system board or the event logs) to a different
memory channel or microprocessor (see “Installing a
DIMM - BladeCenter HX5” on page 104 for memory
population sequence).
4. If the error still occurs on the same DIMM, replace the
affected DIMM (as indicated by the error LEDs on the
system board or the event logs).
5. If the problem occurs on the same DIMM connector,
check the DIMM connector. If the connector is damaged,
(trained service technician only) replace the system-board
assembly (see “Removing the system-board assembly -
BladeCenter HX5” on page 140 and “Installing the
system-board assembly - BladeCenter HX5” on page
142).
Error Memory device X (DIMM X Status)
correctable ECC memory error
logging limit reached [Note
X = 1-16]
1. Check the IBM support website for an applicable retain tip
or firmware update that applies to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs
on the system board or the event logs) to a different
memory channel or microprocessor (see “Installing a
DIMM - BladeCenter HX5” on page 104 for memory
population sequence).
3. If the error still occurs on the same DIMM, replace the
affected DIMM (as indicated by the error LEDs on the
system board or the event logs).
4. If the problem occurs on the same DIMM connector,
check the DIMM connector. If the connector is damaged,
(trained service technician only) replace the system-board
assembly (see “Removing the system-board assembly -
BladeCenter HX5” on page 140 and “Installing the
system-board assembly - BladeCenter HX5” on page
142).
Error Code: 0x806F050D
Error
Hard drive X (SSD Exp Drive X ) in
critical array Note: X =1-2
1. Replace the storage drive (see “Removing a solid state
drive” on page 101 and “Installing a solid state drive” on
page 102).
2. Rebuild the RAID array (see “Using the LSI Logic
Configuration Utility program” on page 29).
Error Code: 0x806F0513
196
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