Lenovo BladeCenter HX5 1909, Problem Determination And Service Manual

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• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See “ Parts listing - BladeCenter HX5 ” on page 57 to determine which components are CRUs and which
components are FRUs.
• If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Type
Error Message
Action
Error PCI express bus 3 connector (CIOv
Exp) fault
1. Verify that the latest system firmware is installed (see
“Updating firmware and device drivers” on page 30).
2. Verify that the firmware for the CIOv expansion card is up
to date.
3. Run the Setup utility and restore system setting to defaults
(see “Using the Setup utility” on page 20).
4. Check the event logs for other related error messages (see
“Event logs” on page 147).
5. Reseat the CIOv expansion card (see “Removing an I/O
expansion card” on page 119 and “Installing an I/O
expansion card” on page 121).
6. Replace the CIOv expansion card (see “Removing an I/O
expansion card” on page 119 and “Installing an I/O
expansion card” on page 121).
7. (Trained service technician only) Replace the system-
board assembly (see “Removing the system-board
assembly - BladeCenter HX5” on page 140 and “Installing
the system-board assembly - BladeCenter HX5” on page
142).
Error Code: 0x806F0029
Information PCI express bus 3, battery (SAS DC
Batt) low
Information only; no action is required.
Error Code: 0x806F002B
Information System mgmt software (Scale
Config) hardware change detected
Information only; no action is required.
Note: This event is not displayed in the advanced
management module event log. However, it is sent for alerts
and SNMP traps.
Error Code: 0x806F0107
Note: Multiple events can be displayed for this error code. Be sure to read the message text to determine the
appropriate recovery actions.
Chapter 5
.
Diagnostics
183