IBM X3850 X6, Installation And Service Manual

Page: 502 / 1730

4000001d-00000000 Watchdog [arg1] Failed to Capture Screen.
Explanation: An operating-system error has occurred, and the screen capture failed.
May also be shown as 4000001d00000000 or 0x4000001d00000000
Severity: Error
Alert Category: System - other
Serviceable: No
CIM Information: Prefix: IMM and ID: 0029
SNMP Trap ID:
22
Automatically notify Support: No
User response: Complete the following steps until the problem is solved:
1.
Reconfigure the watchdog timer to a higher value.
2. Make sure that the IMM Ethernet over USB interface is enabled.
3. Reinstall the RNDIS or cdc_ether device driver for the operating system.
4. Disable the watchdog.
5. Check the integrity of the installed operating system.
6. Update the IMM firmware. Important: Some cluster solutions require specific code levels or coordinated code
updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster
solution before you update the code.
4000001e-00000000 Running the backup Management Controller [arg1] main application.
Explanation: The IMM was unable to run the primary IMM image and has resorted to running the backup image.
May also be shown as 4000001e00000000 or 0x4000001e00000000
Severity: Warning
Alert Category: System - other
Serviceable: No
CIM Information: Prefix: IMM and ID: 0030
SNMP Trap ID: 22
Automatically notify Support:
No
User response: Update the IMM firmware. Important: Some cluster solutions require specific code levels or
coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported
for the cluster solution before you update the code.
4000001d-00000000 • 4000001e-00000000
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System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide