IBM X3850 X6, Installation And Service Manual

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4. If the node has recently been installed, moved, serviced, or upgraded, verify that the eXFlash DIMM is properly
seated and visually verify that there is no foreign material in any DIMM connector on that memory channel. If
either of these conditions is found, correct and retry with the same eXFlash DIMM. (Note: Event Log may contain
a recent 00580A4 event denoting detected change in DIMM population that could be related to this problem.)
5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error.
6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash
DIMM is under warranty before replacement.
7. Replace compute book.
8. (Trained Service technician only) Replace affected Processor.
Related Links:
v
“Server features and specifications” on page 7
v
“Removing a DDR3 compute book” on page 283
v
“Replacing a DDR3 compute book” on page 284
v
“Removing the DDR3 compute book cover” on page 218
v
“Replacing the DDR3 compute book cover” on page 220
v “Removing a memory module” on page 239
v “Replacing a memory module” on page 240
v “Flash DIMMs” on page 51
806f010d-2b840001 The [NumericSensorElementName] has been disabled due to a detected fault.
Explanation: The eXFlash Proxy Service detected a fault on the eXFlash DIMM 1 in Compute Book 4.
May also be shown as 806f010d2b840001 or 0x806f010d2b840001
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0164
SNMP Trap ID: 5
Automatically notify Support: Yes
User response:
1.
Verify that the most recent eXFlash DIMM firmware and eXFlash IPMI Proxy Service are installed.
2.
Reinstall your eXFlash IPMI Proxy Service.
3.
Perform a full AC power cycle on the system.
4.
If the node has recently been installed, moved, serviced, or upgraded, verify that the eXFlash DIMM is properly
seated and visually verify that there is no foreign material in any DIMM connector on that memory channel. If
either of these conditions is found, correct and retry with the same eXFlash DIMM. (Note: Event Log may contain
a recent 00580A4 event denoting detected change in DIMM population that could be related to this problem.)
5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error.
6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash
DIMM is under warranty before replacement.
7. Replace compute book.
8. (Trained Service technician only) Replace affected Processor.
Related Links:
v
“Server features and specifications” on page 7
v
“Removing a DDR3 compute book” on page 283
v
“Replacing a DDR3 compute book” on page 284
v
“Removing the DDR3 compute book cover” on page 218
v
“Replacing the DDR3 compute book cover” on page 220
806f010d-2b840001
758
System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide