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service advisor feature, enabling 176
service and support
before you call 1689
hardware 1691
software 1691
service bulletins 156
Service Card, server
and QR code 4
service request, IBM automated 176
service technicians, trained
guidelines xv
serviceability, server 18
servicing the server xvi
setting
an administrator password 133
power policy and system power
configurations 143
power supply 143
power-on password 132
setup and configure the server
using ServerGuide 125
Setup utility
menu choices 127
starting 126
using 126
shutting down the server 41
shuttle, chassis
removing 296
replacing 299
size, server 10
slot
Ethernet adapter 33
slot error LEDs, PCIe
on the full-length I/O book 37
slot power LEDs, PCIe
on the full-length I/O book 37
on the half-length I/O book 36
slots
PCI expansion 8
SMBIOS data
updating 149
SMBIOS data, updating
locally using LAN over USB 150
remotely over a LAN 151
SMIBIOS data, updating
locally using keyboard controller
style 149
SMP 15
software problems 196
software service and support telephone
numbers 1691
solid state drive
hot-swap SAS/SATA
removing 231
solid state drive activity LED 26
solid state drive backplane assembly,
8x1.8-inch
removing 237
replacing 238
solid state drive status LED 25
solving
Ethernet controller problems 198
solving power problems 197
solving undetermined problems 199
sparing, memory 54
in independent memory mode 58
in the lockstep memory mode 62
specifications 7
specifications, server 7
SSH, using to log on to the IMM CLI
interface 142
standard I/O book 32
removing 221
replacing 222
standard I/O book air baffle
removing 223
replacing 225
standard I/O book board
power-on password switch 132
SW1 switch block description 39
switches, jumper, and button 39
standard I/O book board jumper
description 39
standard I/O book, the server 32
standby mode 41
starting
the backup firmware 134
the Setup utility 126
statements and notices 7
static-sensitive devices
handling 46
storage book
components 24
connectors and LEDs 25
removing 266
replacing 267
storage book board assembly
removing 268
replacing 269
Storage book board assembly
replacing 269
storage book LED 27
storage book LEDs 161
support web page, custom 1691
supported host bus adapters, server 86
switch block, on the standard I/O book
board 39
switches, jumper, and button
on the standard I/O book board 39
symmetric multiprocessing 15
system
error LED front 26
locate LED, front 26
system-error LED
rear 33
system event logs 169
system firmware information 28
system information
LCD display panel 28, 29
system power configurations, power
supply
setting 143
system reliability guidelines 46
system-event log 168
system-event log, assertion event 169
system-event log, deassertion event 169
system-locator
LED
rear 33
Systems Director, IBM
systems management tool 21
systems management 14, 17
systems management tool
IBM Systems Director 21
systems-management
Ethernet connector 33
T
Taiwan Class A electronic emission
statement 1700
telecommunication regulatory
statement 1696
telephone numbers 1691
telnet
using to log on to the IMM CLI
interface 142
temperature 10
test log, viewing the DSA 176
the FFDC log data using IMM CLI
commands 177
the FFDC log data using IPMI
commands 178
the FFDC log data using the IMM web
interface 177
thermal grease 282
Tier 1 CRUs
removing and replacing 218
tips, problem determination 200
TOE 9
tools, call home 176
tools, diagnostic 158
trademarks 1694
troubleshooting 153
troubleshooting by symptom 178
turning off the server 41
integrated baseboard management
controller 42
turning on the server 41
U
UEFI
boot recovery jumper 202
error codes 1665
UEFI image corruption
recovering from 201
undetermined problems 199
undetermined problems, solving 199
undocumented problems 155
United States FCC Class A notice 1697
Universal Serial Bus (USB) problems 197
universal unique identifier, updating
locally using keyboard controller
style 149
locally using LAN over USB 150
remotely over a LAN 151
update failure, UEFI
recovery from 201
UpdateXpress 135
UpdateXpress System Pack 121
UpdateXpress System Pack Installer
program 135
updating
IBM Systems Director 148
Systems Director, IBM 148
the DMI/SMBIOS data 149
the server configuration 119
the universal unique identifier 149
updating firmware 121
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System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide
Summary of Contents for X3850 X6
Page 1: ...System x3850 X6 and x3950 X6 Types 3837 and 3839 Installation and Service Guide...
Page 2: ......
Page 3: ...System x3850 X6 and x3950 X6 Types 3837 and 3839 Installation and Service Guide...
Page 138: ...120 System x3850 X6 and x3950 X6 Types 3837 and 3839 Installation and Service Guide...
Page 225: ...25 26 27 Chapter 5 Parts listing System x3850 X6 and x3950 X6 Types 3837 and 3839 207...
Page 1682: ...1664 System x3850 X6 and x3950 X6 Types 3837 and 3839 Installation and Service Guide...
Page 1706: ...1688 System x3850 X6 and x3950 X6 Types 3837 and 3839 Installation and Service Guide...
Page 1710: ...1692 System x3850 X6 and x3950 X6 Types 3837 and 3839 Installation and Service Guide...
Page 1728: ...1710 System x3850 X6 and x3950 X6 Types 3837 and 3839 Installation and Service Guide...
Page 1729: ......
Page 1730: ...Part Number 00FH434 Printed in USA 1P P N 00FH434...