Dionex AS-HV, Operator'S Manual

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4 • Troubleshooting
This chapter is a guide to troubleshooting minor problems that may occur during
operation of the AS-HV Autosampler. Turn to the section of this chapter that best
describes the operating problem or symptom that you have observed. Each section
lists possible causes of the problem or symptom.
If necessary, refer to the following sections of this manual for more information:
•
Section C.1 contains a description of error messages that may be reported by
Chromeleon software and details about how to troubleshoot them.
•
Section C.2 contains a description of error codes that may be displayed by the
AS-HV
ERROR
indicators and details about how to troubleshoot them.
If you are unable to solve a problem by following the instructions here, contact
Dionex Technical Support. In the U.S., call 1-800-346-6390. Outside the U.S.,
call the nearest Dionex office.
4.1 Liquid Leaks
4.1.1 Leaking Fitting
Locate the source of the leak and tighten (or replace) the liquid line
connection. For tightening requirements, refer to
Installation of Dionex
Liquid Line Fittings (Document No. 031432). The manual is on the
Dionex Reference Library CD-ROM (P/N 053891).
4.1.2 Leaking Syringe
Possible Causes:
•
Cracked syringe
•
Damaged seal
•
Loose fitting
•
Loose syringe