Dionex AS-HV, Operator'S Manual

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AS-HV Operator’s Manual
100
Doc. 065125-01 10/06
Cause:
A communication problem between the AS-HV and the syringe pump.
To troubleshoot:
1. Check that the cable between the syringe pump and the AS-HV I/O port is
firmly connected and screwed into place.
2. Initialize the syringe pump (until the pump has been successfully
initialized, it will not accept commands):
a. Turn off the power, wait 10 seconds, and turn on the power again.
b. In Chromeleon, select SyringeReset in the Commands dialog
box and click OK .
Cause:
This error usually occurs when the initialization sequence cannot be
performed correctly.
To troubleshoot:
1. Check for blockages and loose connections.
2. Initialize the syringe pump (until the pump has been successfully
initialized, it will not accept commands):
a. Turn off the power, wait 10 seconds, and turn on the power again.
b. In Chromeleon, select SyringeReset in the Commands dialog
box and click OK .
3. If pump cannot be initialized, contact Dionex for assistance.
Syringe pump communication error->disconnect.
Syringe pump initialization error.