Canon iR3570 Series, Service Manual

Page: 603 / 722

Chapter 15
15-15
0000 After the presence of a pedestal has been detected, the communication fails to be
normal for 5 sec.
Check the cable. Replace the DC controller PCB. Replace the
pedestal drive PCB.
E717 There is an error in the communication with the NE controller.
0001 The NE controller is not connected at power on, although it was connected before
the power was turned off because of an error.
Check the cable; thereafter, reset the condition in service mode:
COPIER>FUNCTION>CLEAR>ERR.
0002 An IPC error has occurred while the NE controller is in operation.
There is an open circuit for the IPC. An error has occurred, and the IPC
communication remains disabled.
Check the cable; thereafter, reset the condition in service mode:
COPIER>FUNCTION>CLEAR>ERR.
E719 There is a coin vendor error.
0001 The coin vendor is not connected when the power is turned on, although it was
connected before the power was turned off because of an error.
Check the cable; thereafter, reset the condition in service mode:
COPIER>FUNCTION>CLEAR>ERR.
0002 While the coin vendor is in operation, an IPC error has occurred, IPC has
developed an open circuit, or an error preventing recovery of IPC communication
has occurred.
An open circuit has been detected in the line for the pickup/delivery signal.
An illegal signal has been detected.
Check the cable; thereafter, reset the condition in service mode:
COPIER>FUNCTION>CLEAR>ERR.
0003 While the unit price is being checked at startup, an error occurs in the
communication with the coin vendor.
Check the cable; thereafter, reset the condition in service mode:
COPIER>FUNCTION>CLEAR>ERR.
0011 An error has occurred at new card reader startup.
The new card reader is not connected when the power is turned off, although it
was connected when the power was turned off.
Check the cable; thereafter, reset the condition in service mode:
COPIER>FUNCTION>CLEAR>ERR.
0012 An IPC error has occurred at new card reader startup.
There is an IPC open circuit. An error has occurred that prevents recovery of IPC
communication.
Check the cable; thereafter, reset the condition in service mode:
COPIER>FUNCTION>CLEAR>ERR.
E730 There is a PDL software error.
1001 An initialization error has occurred. 1. Execute PDL resetting.
2. Turn on the power once again.
100A An error that may be critical to the system (e.g., failed initialization) has occurred. 1. Execute PDL resetting.
2. Turn on the power once again.
9004 There is an error in the communication (PAI) with an external controller. 1. Turn on the power once main.
2. Check the connection of the open I/F board and the cable.
3. Replace the board for the external controller open I/F.
4. Replace the main board.
9005 There is a fault in the connector of the vide cable to the external controller. 1. Turn on the power once main.
2. Check the connection of the open I/F board and the cable.
3. Replace the board for the external controller open I/F.
4. Replace the main board.
A006 The PDL board does not respond. A subbootable is faulty or absent. 1. Execute PDL resetting.
2. Turn on the power once again.
3. Check the connection of the SURF board.
4. Re-install the firmware.
5. Replace the main board.
A007 There is a mismatch between the control software of the machine and the PDL
control software in regard to version.
1. Execute PDL resetting.
2. Turn on the power once again.
3. Execute system formatting (all), and reinstall the system.
B013 There is corruption in the font data. 1. Turn on the power once again.
2. Re-install the software.
3. Execute system formatting (all), and reinstall the system.
E732 There is an error in the communication with the scanner.
0001 There is a DDI-S communication error. 1. Check the connector used to connect the scanner.
2. Check the power supply of the scanner (to see if initialization takes
place at startup).
3. Replace the reader controller, scanner board, or main board as
necessary.
E733 There is an error in the communication with the printer.
0000 At startup, communication with the printer fails. 1. Check the connector used to connect to the printer.
2. Check the power supply of the printer (to see if initialization takes
place at startup).
3. Replace the DC controller or the main board.
0001 There is a DDI-P communication error. 1. Check the connection with the printer.
2. Check the power supply of the printer (to see if initialization takes
place at startup).
3. Replace the DC controller or the main board.
E740 There is an error on the Ether board.
0002 The MAC address is illegal. Replace the LAN card.
E743 There is an error in the DDI communication.
0000 An SCI error has occurred. The received data is faulty. A reception timeout
condition has occurred. An SEQ timeout error has occurred.
Disconnect and then connect the flexible cable used to connect the
reader unit and the printer unit. Replace the following as necessary:
flexible cable, reader controller PCB, main controller PCB.
E744 There is an error in the language file/boot ROM.
0001 The version of the language file on the HDD and that of the bootable do not match. Download a language file of the correct version.
0002 The size of the language file on the HDD is too large.
Download a language file of the correct version.
0003 There is no language file on the HDD indicated by config.txt for a switchover. Download a language file of the correct version.
Code Cause Remedy