Canon iR3570 Series, Service Manual

Page: 591 / 722

Chapter 15
15-3
0002 During motor rotation, detection is executed
every 100 msec; however, the drive signal is
absent 5 times in sequence.
Replace the fixing motor. Replace the DC controller
PCB.
E019 The waste toner case is full, or the waste toner case full sensor is faulty.
0000 When the waste toner case is identified as being
full for 2000 prints continuously, an alert is
issued; thereafter, the case is identified as being
full continuously for 100 prints.
Replace the waste toner sensor. Replace the DC
controller PCB.
E020 The path between the sub hopper and the developing assembly is clogged with toner.
0000 The developing assembly toner sensor detects the
absence of toner, while the sub hopper toner
sensor detects the presence of toner. With the
developing clutch turned on, the hopper
feedscrew motor is rotated for 1 sec intermittently
194 times; still, the developing assembly toner
sensor does not detect the presence of toner.
Replace the developing assembly toner sensor.
Replace the sub hopper toner sensor. Replace the DC
control PCB.
E024 The developing assembly connector is disconnected/Disconnection of Toner sensor.
0000 The connection detection signal is absent
continuously for 100 msec.
Replace the developing assembly toner sensor.
Connect the connector. Replace the DC controller
PCB.
0001 Disconnection of the wire used for detecting the
connection of the toner level sensor is found.
When the disconnection of the wire used for
detecting the connection of the toner level sensor
has been detected for 7.5 min without
interruption (12.5 min in the manual /envelop
cassette feeding).
When the disconnection of the wire used for
detecting the connection of the toner level sensor
has been detected for 12.5 min without
interruption.
-iR4570/3570/3530
When the disconnection of the wire used for
detecting the connection of the toner level sensor
has been detected for 7.5 min without
interruption (12.5 min in the manual /envelop
cassette feeding).
-iR2870/2270/2230
When the disconnection of the wire used for
detecting the connection of the toner level sensor
has been detected for 12.5 min without
interruption.
Correct the cable. Replace the sensor.
E025 The hopper motor or the bottle motor is faulty.
0000 The sub hopper toner sensor connection detection
signal is absent for 100 msec 10 times in
sequence.
Replace the sub hopper toner sensor. Connect the
connector. Replace the detection PCB.
0001 While the hopper motor is rotating, the motor
error lock signal is detected continuously 4 times
every 56 msec. Or, while the bottle motor is
rotating, the motor error lock signal is detected 22
times in sequence every 10 msec.
Replace the hopper motor. Replace the bottle motor.
Replace the DC controller PCB.
E032 The NE controller counter malfunctions.
0001 An open circuit is detected for the count pulse
signal.
Turn off the main power, and check the cable for an
open circuit; then, turn the main power back on.
E064 The voltage of the power supply is faulty (high-voltage error).
0001 The value read from the EEPORM is outside a
specific range.
Turn off and then back on the main power. Replace
the EEPROM.
0002 While output is being generated, the AD value of
the primary DC voltage is 230 (DEC) or more for
100 msec 2 times in sequence. (However, after
output, it is not detected for 100 msec.)
Replace the high-voltage power supply. Replace the
DC controller PCB.
0003 While output is being generated, the AD value of
the developing DC voltage is 224 (DEC) or more
for 10 msec 2 times in sequence. (However, after
output, it is not detected for 100 msec.)
Replace the high-voltage power supply. Replace the
DC controller PCB.
0004 While output is being generated, the AD value of
the transfer output current is 205 (DEC) or more
for 100 msec 2 times in sequence. (However,
after output, it is not detected for 100 msec.)
Replace the high-voltage power supply. Replace the
controller PCB.
0005 While output is being generated, the AD value of
the transfer output voltage is 0 (DEC) for 100
msec 2 times in sequence. (However, after
output, it is not detected for 100 msec.)
Replace the high-voltage power supply. Replace the
DC controller PCB.
E100 The BD interval is outside a specific range.
0001 After the machine has become ready for image
formation (i.e., the scanner motor is ready for
operation, and the laser has been turned on), an
error has occurred 50 times or more (BD error).
Replace the laser unit. Replace the DC controller
PCB. Check the wiring.
E110 The scanner motor is faulty.
0001 The scanner motor speed lock signal does not
indicate a locked state a specific period of time
after the scanner motor has been started.
Replace the laser unit. Replace the DC controller
PCB. Check the wiring.
Code Cause Remedy