Canon iR3570 Series, Service Manual

Page: 524 / 722

Contents
14.2.2.2.1 LCD on control panel remains black: Pilot lamp blinks................................................................................................................... 14-20
14.2.2.3 Counter Malfunction................................................................................................................................................................................. 14-21
14.2.2.3.1 Card Reader-C1: Card cannot be recognized (Card No. 2500) ........................................................................................................ 14-21
14.2.2.4 Malfunction/Faulty Detection................................................................................................................................................................... 14-21
14.2.2.4.1 1011 Jam Code: Occurs on machine with finisher-S1 when executing APVC control (DGAMMA) in service mode................... 14-21
14.2.2.4.2 Size of paper on manual feed tray is detected incorrectly ................................................................................................................ 14-21
14.2.2.4.3 DADF-N1: False detection of document size occurs upon installation............................................................................................ 14-21
14.2.2.4.4 No paper indication does not disappear/paper lifting plate for cassette3 and 4 does not ascend: Cassette Feeding Unit-Y1/Y2.... 14-21
14.2.2.4.5 None of settings is displayed in [Tray Designation]: Inner 2way tray-D1 and copy tray-J1 ........................................................... 14-22
14.2.2.4.6 Only "Book 2-sided" and "1 2-sided" buttons appear under "Two-sided" button........................................................................... 14-22
14.2.2.4.7 Cassette Feeding Unit-Y2 cannot be recognized: Because connectors on DC controller PCB have bad connection...................... 14-22
14.2.2.5 Noise ......................................................................................................................................................................................................... 14-22
14.2.2.5.1 Abnormal sound occurs during last rotation: Because upper hinge plate is faulty........................................................................... 14-22
14.2.2.5.2 Abnormal (buzzing) sound occurs when feeding paper from cassette of machine or Cassette Feeding Unit-Y1 ........................... 14-22
14.2.2.5.3 Noise at Time of Pickup from the Cassette ...................................................................................................................................... 14-23
14.2.2.6 User Warning Message ............................................................................................................................................................................. 14-23
14.2.2.6.1 Message "Check the network connection." or "Check the TCP/IP." is displayed............................................................................ 14-23
14.2.2.6.2 Message "Close the drawer's lower right cover." is displayed: Because pedestal driver PCB is faulty........................................... 14-23
14.2.2.6.3 Message "You must insert a control card" is displayed on machine without control card............................................................... 14-23
14.2.2.7 Other Defect.............................................................................................................................................................................................. 14-23
14.2.2.7.1 Unable to start Remote UI: Because SSL encrypting communication is available.......................................................................... 14-23
14.2.2.7.2 What is key pair? .............................................................................................................................................................................. 14-24
14.2.2.7.3 BootROM writing error: Because main power switch is turned off when Boot software is being downloaded from service support tool
(SST) ............................................................................................................................................................................................................. 14-24
14.2.2.7.4 Tray B is not displayed on Tray Designation screen under User Mode: After installing Inner 2-Way Tray-D1............................. 14-24
14.2.2.7.5 LCD on control panel does not come on remaining black (the main power indicator alone comes on ): Because PS controller assembly
is faulty.......................................................................................................................................................................................................... 14-24
14.2.2.8 Part Breakage/Detachment ....................................................................................................................................................................... 14-25
14.2.2.8.1 Toner is not supplied upon installation: Because shutter arm is damaged ....................................................................................... 14-25
14.2.3 Printing/scanning ................................................................................................................................................................... 14-25
14.2.3.1 No Output ................................................................................................................................................................................................. 14-25
14.2.3.1.1 Machine accepts print job but does not run it ................................................................................................................................... 14-25
14.2.4 Network.................................................................................................................................................................................. 14-25
14.2.4.1 Ping Failure............................................................................................................................................................................................... 14-25
14.2.4.1.1 Ping failure sometimes occurs .......................................................................................................................................................... 14-25
14.2.4.2 Connection Problem ................................................................................................................................................................................. 14-25
14.2.4.2.1 E291 Error Code: Occurs when upgrading system software using SST .......................................................................................... 14-25
14.2.5 Transmission/fax-related........................................................................................................................................................ 14-25
14.2.5.1 Transmission Problem .............................................................................................................................................................................. 14-25
14.2.5.1.1 Latter half of image is lost when scanning and sending A3-size original from DF ......................................................................... 14-25
14.2.5.1.2 Machine does not send E-mail.......................................................................................................................................................... 14-26
14.2.5.1.3 Machine hangs up during FAX transmission: Because read sensor (PI3) of DADF-N1 is not snapped securely ........................... 14-26
14.2.5.2 Other Operational Defect.......................................................................................................................................................................... 14-26
14.2.5.2.1 LCD on control panel responds slowly: Because numbers of destinations are registered ............................................................... 14-26
14.2.5.2.2 DADF-N1: Stamp is not printed when sending FAX message because solenoid connector has poor connection .......................... 14-26
14.2.6 Jam (Main Unit)..................................................................................................................................................................... 14-26
14.2.6.1 0105 Jam Code: Occurs only at pickup from cassette 1 because right lower door sheet is faulty ........................................................... 14-26
14.2.6.2 0207 Jam Code: Because solenoid (SL1) does not work on account of defective delivery controller PCB ............................................ 14-26
14.2.6.3 0207 Jam Code: Because solenoid (SL1) of 1st paper delivery flapper is mounted in wrong position. .................................................. 14-27
14.2.6.4 0B00 Jam Code: Description of this jam code ......................................................................................................................................... 14-27
14.2.7 Jam (FIN) ............................................................................................................................................................................... 14-27
14.2.7.1 1205 Jam Code: Finisher-Q3/Saddle Finisher-Q4.................................................................................................................................... 14-27
14.2.7.2 1644 Jam Code: Occurs upon power-on or when first paper is fed in punch mode after machine's front cover is opened/closed, Finisher-S1
14-27
14.2.8 Error Code.............................................................................................................................................................................. 14-27
14.2.8.1 E000-0001 Error Code: Because fixing heater is cracked........................................................................................................................ 14-27
14.2.8.2 E001-0000 Error Code: Because main power supply PCB is faulty ........................................................................................................ 14-28
14.2.8.3 E014-0002 Error Code/Abnormal sound from fixing assembly: Because cleaning roller mounts (front/rear) are damaged (iR4570/iR3570)
14-28
14.2.8.4 E024-0001 Error Code: Description of this error code............................................................................................................................. 14-28
14.2.8.5 E024-0001 Error Code: Because toner stays in developing assembly toner sensor (TS1)....................................................................... 14-28