Canon iR3570 Series, Service Manual

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Chapter 15
15-19
When the machine is started up, its IP address is not
assigned by means of DHCP, RARP, or BOOTP. In user mode, check the TCP/IP settings.
# 756
In system control setup (user mode), 'use NetWare' is set
to 'off' in NetWare settings. In network settings of system control setup (user mode),
set 'use NetWare' to 'on'.
# 801
While e-mail is being transmitted or i-fax is transmitted/
received, the communication with the SMTP server
encountered a timeout error because of a factor
associated with the main server. 1. Check to see that SMTP is operating normally.
2. Check the condition of the network.
While an SMTP connection is being used, the SMTP
server has returned an error.
The address setting is not correct.
When data is transmitted to the file server, an error has
occurred owing to a factor associated with the server. 1. Check to see if SMTP is operating normally.
2. Check the condition of the network.
3. Check the address setting.
4. Check the condition of the file server and the setting.
An attempt has been made to transmit data to an address
not authorized for a write operation. Check the address setting.
In the course of transmitting data (file server), it was
found that there is a file having the same name, and an
overwrite operation to the file is prohibited. Change the setting of the file server so that overwriting
may be permitted.
In relation to transmission (file server), the folder name
or the password that has been specified is wrong. Check the address setting.
# 802
In the system control setup (user mode), the settings of
the SMTP server for e-mail/i-fax are wrong.
The setting of the DNS server is wrong.
The attempt to connect to the DNS server has failed. In the network settings under system control settings
(user mode), check the SMTP server name and the DNS
server name. Check to see if the DNS server is operating
normally.
# 803
Before all pages have been transmitted, the target has cut
off the network. Try once again.
# 804
When an attempt is made to transmit to the file server, it
has been found that no match exits in the specified
directory. Check the address.
You are not authorized for access to the folder. Set the server so that you will be authorized to access the
folder.
# 806
When an attempt to transmit to the file server is made, it
has been found that the specified user name or password
is wrong. Change the user name or the password of the address.
The address specified for e-mail/i-fax transmission is
wrong. Check the address of the e-mail/i-fax in question.
# 810
When an attempt is made to receive i-fax, a POP server
connection error has occurred. 1. In user mode, check the POP server name setting.
2. Check the operation of the POP server.
3. Check the condition of the network.
While a connection is made to the POP server, an error
has been returned by the POP server. 1. In user mode, check the POP server name setting.
2. Check the operation of the POP server.
3. Check the condition of the network.
While a connection is made to the POP server, a timeout
error has occurred owing to a factor associated with the
server. 1. In user mode, check the POP server name setting.
2. Check the operation of the POP server.
3. Check the condition of the network.
# 815
If a file that has been transmitted to the file server is
being printed, you will not be able to log in to the server
in question. Wait a while, and then try once again. Or, change the
NetWare server settings of the target, or stop PServer.
# 818
The data that has been received is in a format that does
not permit printing. Ask the source to change the file format and transmit it
once again.
# 819
The data that has been received is of a type that cannot
be handled (i.e., its MIME information is illegal). Ask the target to check the settings and transmit it once
again.
# 820
The data that has been received is of a type that cannot
be handled (i.e., BASE64 or Unicode is illegal). Ask the source to check the settings and transmit it once
again.
# 821
The data that has been received is of a type that cannot
be handled (i.e., TIFF interpretation error has occurred). Ask the target to check the settings and transmit once
again.
# 822
The data that has been received is of a type that cannot
be handled (i.e., the image cannot be decoded). Ask the source to check the settings and transmit once
again.
# 827
The data that has been received is of a type that cannot
be handed (i.e., part of its MIME information is not
supported). Ask the source to check the settings and transmit once
again.
# 828
Cause Remedy