Canon iR3570 Series, Service Manual

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Contents
14.1.6 Checking the Units and Functional Systems ....................................................................................................... 14- 1
14.1.7 Others .................................................................................................................................................................. 14- 2
14.2 Troubleshooting ......................................................................................................................................14- 2
14.2.1 Image Faults ........................................................................................................................................................ 14- 2
14.2.1.1 Blank Image ......................................................................................................................................................................... 14- 2
14.2.1.2 Foggy Image ........................................................................................................................................................................ 14- 2
14.2.1.3 Uneven Density.................................................................................................................................................................... 14- 4
14.2.1.4 Partially Blank/Streaked ....................................................................................................................................................... 14- 7
14.2.1.5 Smudged/Streaked ............................................................................................................................................................ 14- 13
14.2.1.6 Ghost/Memory.................................................................................................................................................................... 14- 16
14.2.1.7 Stretching/Shrinking ........................................................................................................................................................... 14- 17
14.2.2 Malfunction ........................................................................................................................................................ 14- 19
14.2.2.1 No Power ........................................................................................................................................................................... 14- 19
14.2.2.2 Control Panel-Related........................................................................................................................................................ 14- 20
14.2.2.3 Counter Malfunction ........................................................................................................................................................... 14- 21
14.2.2.4 Malfunction/Faulty Detection.............................................................................................................................................. 14- 21
14.2.2.5
Noise .................................................................................................................................................................................. 14- 22
14.2.2.6 User Warning Message...................................................................................................................................................... 14- 23
14.2.2.7 Other Defect....................................................................................................................................................................... 14- 23
14.2.2.8 Part Breakage/Detachment................................................................................................................................................ 14- 25
14.2.3 Printing/scanning ............................................................................................................................................... 14- 25
14.2.3.1 No Output........................................................................................................................................................................... 14- 25
14.2.4 Network.............................................................................................................................................................. 14- 25
14.2.4.1 Ping Failure ........................................................................................................................................................................ 14- 25
14.2.4.2
Connection Problem........................................................................................................................................................... 14- 25
14.2.5 Transmission/fax-related ................................................................................................................................... 14- 25
14.2.5.1 Transmission Problem ....................................................................................................................................................... 14- 25
14.2.5.2 Other Operational Defect ................................................................................................................................................... 14- 26
14.2.6
Jam (Main Unit) ................................................................................................................................................. 14- 26
14.2.6.1 0105 Jam Code: Occurs only at pickup from cassette 1 because right lower door sheet is faulty .................................... 14- 26
14.2.6.2 0207 Jam Code: Because solenoid (SL1) does not work on account of defective delivery controller PCB....................... 14- 26
14.2.6.3 0207 Jam Code: Because solenoid (SL1) of 1st paper delivery flapper is mounted in wrong position.............................. 14- 27
14.2.6.4 0B00 Jam Code: Description of this jam code ................................................................................................................... 14- 27
14.2.7 Jam (FIN)........................................................................................................................................................... 14- 27
14.2.7.1
1205 Jam Code: Finisher-Q3/Saddle Finisher-Q4 ............................................................................................................. 14- 27
14.2.7.2 1644 Jam Code: Occurs upon power-on or when first paper is fed in punch mode after machine's front cover is opened/closed,
Finisher-S1 ................................................................................................................................................................................. 14- 27
14.2.8 Error Code ......................................................................................................................................................... 14- 27
14.2.8.1 E000-0001 Error Code: Because fixing heater is cracked ................................................................................................. 14- 27
14.2.8.2 E001-0000 Error Code: Because main power supply PCB is faulty .................................................................................. 14- 28
14.2.8.3 E014-0002 Error Code/Abnormal sound from fixing assembly: Because cleaning roller mounts (front/rear) are damaged
(iR4570/iR3570) ......................................................................................................................................................................... 14- 28
14.2.8.4 E024-0001 Error Code: Description of this error code ....................................................................................................... 14- 28
14.2.8.5
E024-0001 Error Code: Because toner stays in developing assembly toner sensor (TS1) ............................................... 14- 28
14.2.8.6 E110-0001 Error Code: Because DC controller PCB is faulty ........................................................................................... 14- 28
14.2.8.7 E202-0002 Error Code: Because reader controller PCB is faulty ...................................................................................... 14- 28
14.2.8.8 E244 Error Code: Occurs when formatting service part hard disk drive (HDD) ................................................................. 14- 28
14.2.8.9 E261-0000 Error Code: Because main power supply PCB is faulty .................................................................................. 14- 29
14.2.8.10 E315-000d Error Code: Because main controller PCB is faulty ....................................................................................... 14- 29
14.2.8.11 E520 Error Code: Description of this code ....................................................................................................................... 14- 29
14.2.8.12 E602-0001 Error Code: Progress bar stops at one-fifth point because hard disk (HDD) is faulty.................................... 14- 29
14.2.8.13
E716-0010 Error Code: Occurs when machine is equipped with 3 Way Unit-A1............................................................. 14- 29
14.2.8.14 E732-0001 Error Code: Because Reader Controller PCB is faulty .................................................................................. 14- 29
14.2.8.15 E732-0001 Error Code: Because DIMMs have poor connection ..................................................................................... 14- 29
14.2.8.16 E733-0001 Error Code is displayed at FAX reception/transmission; however it is solved by switching OFF/ON............ 14- 29
14.2.9 FAX # Code ....................................................................................................................................................... 14- 30
14.2.9.1 #037/##795/###796 User Error Code: Occurs when FAX Activity Report is set to be printed automatically at time of FAX
reception..................................................................................................................................................................................... 14- 30
14.2.10 Specifications-related FAQ .............................................................................................................................. 14- 30
14.2.10.1 FAQ on Main Unit Specifications...................................................................................................................................... 14- 30
14.2.10.2 FAQ on Send Specifications ............................................................................................................................................ 14- 38