Canon iR3570 Series, Service Manual

Page: 594 / 722

Chapter 15
15-6
E717 There is an error in the communication with the NE controller.
0001 The NE controller is not connected at power on,
although it was connected before the power was
turned off because of an error.
Check the cable; thereafter, reset the condition in
service mode:
COPIER>FUNCTION>CLEAR>ERR.
0002 An IPC error has occurred while the NE
controller is in operation.
There is an open circuit for the IPC. An error has
occurred, and the IPC communication remains
disabled.
Check the cable; thereafter, reset the condition in
service mode:
COPIER>FUNCTION>CLEAR>ERR.
E719 There is a coin vendor error.
0001 The coin vendor is not connected when the power
is turned on, although it was connected before the
power was turned off because of an error.
Check the cable; thereafter, reset the condition in
service mode:
COPIER>FUNCTION>CLEAR>ERR.
0002 While the coin vendor is in operation, an IPC
error has occurred, IPC has developed an open
circuit, or an error preventing recovery of IPC
communication has occurred.
An open circuit has been detected in the line for
the pickup/delivery signal.
An illegal signal has been detected.
Check the cable; thereafter, reset the condition in
service mode:
COPIER>FUNCTION>CLEAR>ERR.
0003 While the unit price is being checked at startup,
an error occurs in the communication with the
coin vendor.
Check the cable; thereafter, reset the condition in
service mode:
COPIER>FUNCTION>CLEAR>ERR.
0011 An error has occurred at new card reader startup.
The new card reader is not connected when the
power is turned off, although it was connected
when the power was turned off.
Check the cable; thereafter, reset the condition in
service mode:
COPIER>FUNCTION>CLEAR>ERR.
0012 An IPC error has occurred at new card reader
startup.
There is an IPC open circuit. An error has
occurred that prevents recovery of IPC
communication.
Check the cable; thereafter, reset the condition in
service mode:
COPIER>FUNCTION>CLEAR>ERR.
E730 There is a PDL software error.
1001 An initialization error has occurred. 1. Execute PDL resetting.
2. Turn on the power once again.
100A An error that may be critical to the system (e.g.,
failed initialization) has occurred.
1. Execute PDL resetting.
2. Turn on the power once again.
9004 There is an error in the communication (PAI)
with an external controller.
1. Turn on the power once main.
2. Check the connection of the open I/F board and
the cable.
3. Replace the board for the external controller open
I/F.
4. Replace the main board.
9005 There is a fault in the connector of the vide cable
to the external controller.
1. Turn on the power once main.
2. Check the connection of the open I/F board and
the cable.
3. Replace the board for the external controller open
I/F.
4. Replace the main board.
A006 The PDL board does not respond. A subbootable
is faulty or absent.
1. Execute PDL resetting.
2. Turn on the power once again.
3. Check the connection of the SURF board.
4. Re-install the firmware.
5. Replace the main board.
A007 There is a mismatch between the control software
of the machine and the PDL control software in
regard to version.
1. Execute PDL resetting.
2. Turn on the power once again.
3. Execute system formatting (all), and reinstall the
system.
B013 There is corruption in the font data. 1. Turn on the power once again.
2. Re-install the software.
3. Execute system formatting (all), and reinstall the
system.
E732 There is an error in the communication with the scanner.
0001 There is a DDI-S communication error. 1. Check the connector used to connect the scanner.
2. Check the power supply of the scanner (to see if
initialization takes place at startup).
3. Replace the reader controller, scanner board, or
main board as necessary.
E733 There is an error in the communication with the printer.
0000 At startup, communication with the printer fails. 1. Check the connector used to connect to the printer.
2. Check the power supply of the printer (to see if
initialization takes place at startup).
3. Replace the DC controller or the main board.
0001 There is a DDI-P communication error. 1. Check the connection with the printer.
2. Check the power supply of the printer (to see if
initialization takes place at startup).
3. Replace the DC controller or the main board.
Code Cause Remedy