Canon iR3570 Series, Service Manual

Page: 550 / 722

Chapter 14
14-22
14.2.2.4.5 None of settings is displayed in [Tray Designation]: Inner 2way tray-D1 and copy tray-J1
0011-2573
iR2270 / iR2870 / iR3570 / iR4570 / / iR2270N / / iR2870N / / iR3570N / / iR4570N / iR2230 / / / iR3530 / / / / / / /
[ Manual-related ]
Description
When connecting the inner 2way tray-D1 or the copy tray-J1 to the machine, be sure to perform the following procedure to set up the necessary service mode
item. Otherwise, none of the settings will be displayed in the Tray Designation screen under user mode.
Field Remedy
a. When connecting the inner 2way tray-D1
In service mode [COPIER > Option > ACC], set [IN-TRAY] at "1".
b. When connecting the copy tray-J1
In service mode [COPIER > Option > ACC], set [OUT-TRAY] at "1".
Note: The same holds true for the iR4570/3570 machines that come standard with an expansion delivery unit.
14.2.2.4.6 Only "Book 2-sided" and "1 2-sided" buttons appear under "Two-sided" button
0011-6428
iR2270 / iR2870 / iR3570 / iR4570 / / iR2270N / / iR2870N / / iR3570N / / iR4570N / iR2230 / / / iR3530 / / / / / / /
[ Case in the field ]
Description
In the field, a connector of the I/F cable between the main body and the DADF-N1 had bad connection, thereby allowing only "1 2-sided" and "Book 2-
sided" buttons to appear under "Two-sided" button on the LCD.
Field Remedy
Enter service mode and check if "FEEDER" button is displayed under "COPIER" button; if not, re-insert the I/F cable connector of the DADF-N1. If the
symptom still occurs, re-insert the lattice connector in the main body side or the connector of the DC controller (in the DADF-N1 side).
14.2.2.4.7 Cassette Feeding Unit-Y2 cannot be recognized: Because connectors on DC controller PCB have bad connection
0011-6434
iR2270 / iR2870 / iR3570 / iR4570 / / iR2270N / / iR2870N / / iR3570N / / iR4570N / iR2230 / / / iR3530 / / / / / / /
[ Case in the field ]
Description
In the field, the connectors on the DC controller PCB had bad connection, and as a result, the cassette feeding unit-Y2 could not be recognized.
Field Remedy
When the symptom occurs, re-insert the connectors J325 and J326 on the DC controller PCB.
14.2.2.5 Noise
14.2.2.5.1 Abnormal sound occurs during last rotation: Because upper hinge plate is faulty
0010-6580
iR2270 / iR2870 / iR3570 / iR4570 / / iR2270N / / iR2870N / / iR3570N / / iR4570N / iR2230 / / / iR3530 / / / / /
[ Inspected by Canon Inc. ]
Description
As a result of inspection, it was found that abnormal sound occurred during last rotation that started just before a copy job was completed, and replacement of the
upper hinge plate for the right door solved the symptom.
Field Remedy
When the symptom has occurred, replace the upper hinge plate with a new one.
FC6-4815 Upper Hinge Plate
14.2.2.5.2 Abnormal (buzzing) sound occurs when feeding paper from cassette of machine or Cassette Feeding Unit-Y1
0011-2575
iR2270 / iR2870 / iR3570 / iR4570 / / iR2270N / / iR2870N / / iR3570N / / iR4570N / iR2230 / / / iR3530 / / / / / / /
[ Inspected by Canon Inc. ]
Description
In the field, abnormal (buzzing) sound was caused by the feed roller or the separation roller because paper was fed into the machine in a bunch; based on the
results of inspection, however, it was found that the new type separation roller was implemented to the machines and the cassette feeding units with the
following serial numbers for the purpose of reducing the abnormal (buzzing) sound. When the symptom has occurred, replace the separation roller with a
new type one.
Note: In the event of the symptom, be sure to replace only the separation roller [1] with a new type one although the same roller (FC5-6934) is shared between
the separation roller [1] and the feed roller [2].
F-14-17
- The serial numbers of the machines
iR2230
120V: KJC06517 and later/230V: EUR KJD09529 and later/230V: KJE00527 and later
iR2270