Canon iR3570 Series, Service Manual

Page: 605 / 722

Chapter 15
15-17
15.3.2 Error Codes
0008-0315
iR2270 / iR2870 / iR3570 / iR4570 / / iR2270N / / iR2870N / / iR3570N / / iR4570N / iR2230 / / iR3530 /
T-15-9
An attempt to connect to the IP address/port in question
fails. 1. In user mode, check the TCP/IP settings (gateway
address of the IP address settings).
2. In user mode, check the LDAP server settings.
3. Check to see that the LDAP server is operating
normally.
4. If the login information of the LDAP server is set to
'use (security authentication)', check to see if the UDP
packet is blocked by a filter.
Check the user name, password, or the settings.
If the login information of the LDAP server is set to 'use'
or 'use (security authentication)', the user name or the
password is wrong. In user mode, check the LDAP server settings (user
name, password).
If the login information of the LDAP server is set to 'use
(security authentication)', the domain name is wrong. In user mode, check the LDAP server settings (domain
name).
A timeout condition has occurred, and a search cannot be completed. Check the settings.
The search cannot be completed within the specified
period of time. In user mode, increase the length of time before a
timeout condition occurs (part of LDAP server settings).
An upper limit for search results has been exceeded. If the desired address is not indicated in the results,
change the search conditions.
The number of matches has exceeded the number of
results brought up in response to the search. 1. Narrow down the search conditions, and try again.
2. Try increasing the upper limit.
The search conditions include a character that cannot be used for the selected server.
The symbol \ is used in the search condition. Remove the symbol \ from the search condition, and try
once again.
The combination of characters used in the search
condition fails to make up a correct search condition.
There must be as many "s as there are "s
The symbol * is not included within parentheses. Check to be sure that the combination of characters is in
keeping with the rule; then, try once again.
If LDAP of the server and the character code is version
2 (JIS), there is a character that is not part of the ASCII
code (0x20-0x7E). Remove any character that cannot be used; then, try
once gain.
The version setting of the server is wrong, and the search cannot be initiated. Check the settings.
In user mode, the LDAP server settings (server LDAP
version and character code) is set for version 3;
however, the LDAP server is operating for version 2. In user mode, set the LDAP server settings so that the
LDAP server version and the character code are both
version 2.
Cause Remedy
# 001
There is a paper or original jam. Remove the jammed paper or original.
# 003
A communication lasting longer than a specific period of
time (64 min) will cause an error state. 1. Decrease the resolution for transmission.
2. In the case of reception, ask the source to decrease the
resolution or divide the original.
# 005
The target does not respond within 35 sec. Check to be sure that the target is ready to communicate;
then, try once again.
The target is a non-G3 model. Check the target.
# 009
There is no paper. Supply paper.
The cassette is not fitted properly. Fit the cassette correctly.
# 011
The original to be transmitted is not placed properly. Start over from the beginning.
# 012
The target is out of recording paper, and transmission
has failed. Ask the target to supply recording paper.
# 018
There is no response to a redial attempt. Check to make sure that the target is ready for
communication; then, try once again.
The target is engaged for a different communication, and
transmission has failed. Check to make sure that the target is ready for
communication; then, try once again.
The settings do not match the settings of the target, and
the transmission has failed. Check to make sure that the target is ready for
communication; then, try once again.
# 022
The particulars of the group address selected as the
forwarding target may have been deleted, or there is no
more than a user box, thus causing the transmission to
fail. Try transmitting once again.
The attempt to transmit to an address registered in the
address book has failed because the address has been
removed from the address table while in wait for
transmission. Try once again.
Cause Remedy