Programming Manual for Digital Key Telephone System
GDK-162/100/34e
Admin Programming
99A Software 1/6/00
A-99
5
Overflow
Destination
....
Sta No./
Sta Group
No.
The call to a station in the group will continue to route until
answered or each station in the group has been tried. The call will
remain at the last station in the group or will be passed to this
overflow station/group.
6
Announce
Location
-
DVU 1-9 This is used to announce greeting when the ring timer is expired.
7
Pilot Calling
Only
0 (No)
1(Yes) /
0 (No)
A circular/terminal hunt group can be assigned with a pilot number
(the station group) so that only calls to the pilot number will hunt.
8
Service No
Duty
0/1
0: Disable
1: Enable
Disable: All calls are queuing to the group if there is no on-duty
station.
Enable: All calls are routed to attendant or ring assigned stations if
there is no on-duty station in the group.
If alternative destination is set, this feature will not be activated.
TABLE 5.9.1 Button Configuration for Circular/Terminal Group Attribute (PGM 48)
BTN
ITEM
DEFAULT
RANGE
REMARK
1
Queue to
1st Annc.
Timer
15
000 - 999
(3 Digits)
If all stations in the group are busy when a call is received for the
group, the call may continue to wait (queue) for an available
station in the group. If queued, the call may be sent to a UCD
announcement when the queue period exceeds the Queue to the
1st announcement Timer. If the timer is set to 0, the call will
receive the full first announcement prior to the hunting process
(guaranteed announcement).
2
Queue to
2nd Annc.
Timer
000
000 - 999
(3 Digits)
The second announcement can be provided if the call continues
to wait beyond the queue to the 2nd announcement timer.
3
Supervisor
Timer
030
000 - 999
(3 Digits)
When the queued timer is longer than this timer, the number of
queued lines will be displayed onto supervisor's LCD.
4
Supervisor
Call
00
00 - 99
(2 Digits)
If the number of queued calls is more than this call count, the
supervisor timer will be started.
5
Overflow
Timer
180
000 - 600
(3 Digits)
If this timer expires after a call comes in the group, the call is
routed to the overflow destination.
6
Wrap Up
Timer
002
002 - 999
(3 Digits)
A station in a hunt group is maintained in a busy state for a
minimum of six seconds after any call and for hunt group calls for
the assigned wrap-up time.
7
Queue to
Repeat
Announce
000
000 - 999
(3 Digits)
The second message can be repeated until the call is answered
or is disconnected when the queue period exceeds the queue to
repeat announcement Timer.
8
Overflow
Destination
....
Sta No./
Sta Grp
No.
The queued call may be taken out of the group and directed to an
overflow station.