Introduction
13
If you need help
Information about using the system, the screen menus
and performing a test can be found in this operator’s
manual.
Error messages that appear on-screen include
information or instructions on how to correct the error.
For all questions about the ACCU-CHEK Inform II system
that are not answered in this manual, contact the
ACCU-CHEK Customer Care Service Center at
1-800-440-3638 24 hours a day, 365 days a year. In order
to expedite troubleshooting, please have ready your
ACCU-CHEK Inform II meter, its serial number, this
manual, and all related consumables when you call. If you
suspect a communication error beyond the meter, also
have your ACCU-CHEK Inform II Base Unit serial number
ready to help assist our customer care group in
troubleshooting.
Note on the use of “base unit” in
this manual
Unless otherwise specified, the term “base unit” refers
to both the ACCU-CHEK Inform II Base Unit and the
ACCU-CHEK Inform II Base Unit Light.
Note on illustrations in this
manual
Illustrations in this manual show two different kinds of
hands:
Hand without glove
Hand with glove
A dashed arrow between screen illustrations indicates
that some screens have been skipped in these
illustrations.
Summary of Contents for Inform 2
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