Chapter 11 - Using AutoSupport
Log Sets
L
OG
S
ETS
The BlackPearl system automatically generates log sets when errors occur. Log sets can also
be generated manually, or generated on a schedule. The system generates three types of log
sets:
•
Log Sets
contain information about the configuration and status of the BlackPearl
system and are used for general troubleshooting. Log sets can be mailed to
configured mail recipients or to Spectra Logic Technical Support.
•
Statistic Log Sets
contain performance data about the system and are used by Spectra
Logic Technical Support for in-depth troubleshooting. Statistic log sets are too large
to be mailed directly from the system and must be downloaded.
•
Kernel Log Sets
are generated whenever a process on the system fails. This report
cannot be generated manually.
•
Data Path Log Sets
are used to determine if there is a problem in the data planner
code. This logset contains no customer data and is used by Spectra Logic Technical
Support.
Use the Logs screen to generate, email, or download log sets, as well as to configure a log
set schedule.
Figure 239
The Logs screen.
November 2020
User Guide-BlackPearl Converged Storage System
- 340 -