Chapter 13 - Troubleshooting and Support
FAQ
FAQ
This section contains answers to frequently asked questions about the BlackPearl system
and Spectra tape libraries.
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below.
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How does a user create a “Bucket Isolated” data policy for the database backup tapes?
on page 362
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How does the user know which tapes must be taken off site and brought back? on
page 363
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What happens if the user ejects the wrong tape? on page 364
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How do users know their cleaning media is expired? on page 365
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How does a user know if the tape media is running out of space? on page 366
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Can data be overwritten on existing tapes? on page 366
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How does a user know if a component of the BlackPearl system has an error? on
page 367
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Generally, how does a user upgrade to later generations of media in the same library? on
page 368
Why does a user need to backup the BlackPearl database?
How does a user verify the database backup schedule?
The BlackPearl database is contained on a set of flash (SSD) drives within BlackPearl system.
Information on every object stored by the system is saved, including object name, policy,
physical location (including which tape or disk location), and other information critical for
search and retrieval of objects. While all of this information could be retrieved by allowing
the system to physically load and read every tape, this is a time consuming process and
some bucket location information may be lost. If the database is lost, no data is lost, but
retrieval becomes difficult.
November 2020
User Guide-BlackPearl Converged Storage System
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