Chapter 11 - Using AutoSupport
Log Sets
Manually Generate Log Sets
Although the BlackPearl system auto generates log sets whenever errors occur, you may
want to create log sets manually for troubleshooting purposes, or at the request of Spectra
Logic Technical Support. Use the following instructions to manually generate a log set.
1.
From the menu bar, select
Support > Logs
. The Logs screen displays.
2.
Create the desired log set:
• Select
Action > New Log Set
to generate a log set for use in general troubleshooting.
Continue with
or
Download a Log Set on page 344
.
—OR—
• Select
Action > New Statistic Log Set
to generate a log set used for in-depth
troubleshooting. This log is not human readable. To see performance statistics in a
human readable form, see
View Performance Metrics on page 320
. Continue with
Download a Log Set on page 344
—OR—
• Select
Action > New Data Path Log
to generate a log set used for troubleshooting the
data communication path to the system and its associated tape library. The New Data
Path Log dialog box displays.
Figure 241
The New Data Path Log dialog box.
November 2020
User Guide-BlackPearl Converged Storage System
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