Chapter 13 - Troubleshooting and Support
FAQ
•
Ejecting a copy of data for transfer to another location:
In some work flows, a user ejects
a tape or an entire bucket to transfer the data to another facility. Individual tapes or
entire buckets can be ejected manually using the BlackPearl user interface (see
).
•
Ejecting tapes to free up space in the library:
Some work flows and budgets, require
older or unused media to be ejected, making it not readily available. Individual tapes or
entire buckets can be ejected manually using the BlackPearl user interface (see
).
Notes:
• If a tape cartridge is exported from the tape library and a job is queued for the
tape, the client displays an error. If the client error message does not display
the barcode of the tape, in the BlackPearl user interface, select
Status >
Messages
, or click the
Messages
link on the status bar, to display the Messages
screen. Inspect the messages to determine the barcode of the missing tape. See
the
for instructions for importing the tape into a Spectra
Logic tape library.
• For instructions on exporting a tape from an IBM TS4500 tape library, see the
see the
What happens if the user ejects the wrong tape?
Eject has multiple definitions within the system:
From the BlackPearl system’s perspective, eject means that a tape has been marked as
ejected in the BlackPearl database and an instruction has been given to the tape library to
move the tape for ejection from the library.
Note:
You cannot eject a tape that is currently in use.
From a tape library perspective, eject indicates the physical process of exporting tapes from
the library.
Note:
Tape media should not be exported from the tape library without first ejecting the
tapes in the BlackPearl user interface.
If you suspect that a tape was exported from the library without being ejected from the
BlackPearl system, in the BlackPearl user interface, select
Status > Tape Management
. The
Tape Management screen displays. Re-import the tape with the status “Managed Not In
Inventory”.
See the
for instructions for importing the tape into a Spectra Logic
tape library. For instructions on importing a tape into an IBM TS4500 tape library, see the
see the
November 2020
User Guide-BlackPearl Converged Storage System
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