Spectra Logic BlackPearl, Руководство пользователя

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Chapter 13 - Troubleshooting and Support Troubleshooting
Issue Resolution
An email is sent
from the
BlackPearl system
indicating that the
cache is full
The BlackPearl cache can become full for several reasons:
• For PUT jobs, one or more data repositories (tape library, disk partition) is
offline, or does not have sufficient space to write all the data currently in
the cache. Data will sit in the cache until the problem is corrected.
Check to make sure the data path backend is activated.
1. In the BlackPearl user interface, select Configuration > Services . The
Services screen displays.
2. Select the S3 service, and select Action > Show Details .
3.
On the service detail screen, ensure the status of
Data Path Backend
Activated is Yes . If the data path is not enabled, select Action > Activate
Data Path Backend .
Check to make sure that no tape libraries are in standby state.
1. From the menu bar, select Configuration > Advanced Bucket
Management > Storage & Policy Management
. The Advanced Bucket
Management screen displays.
2.
Under Tape Partitions, make sure all tape partitions listed show a
State
of
Online
and a
Standby
status of
No
. If any tape partitions are in standby
state, select the tape partition, and then select Action > Activate Tape
Partition .
Check for system messages that indicate the partition is out of space. See A
system message on the BlackPearl system reports “No tapes available” for a
storage domain on page 372
.
• For GET jobs, data retrieved into the cache will remain in the cache until
the client either gets the data or the job is canceled. Either use your client
to complete the GET job, or cancel the job as described below.
1. In the BlackPearl user interface, select Status > S3 Jobs . The S3 Jobs screen
displays.
2. Select the job you want to cancel and select Action > Cancel Job .
An email is sent
from the
BlackPearl system
indicating that the
database is full If the database reaches full capacity, the BlackPearl system is no longer
usable. Additional drives must be installed to accommodate the database size.
Contact Spectra Logic Technical Support for assistance (see
Contacting
Spectra Logic on page 8 ).
November 2020 User Guide-BlackPearl Converged Storage System
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