Chapter 13 - Troubleshooting and Support
Remote Support
Figure 265
The Edit User dialog box.
4.
Select the
Enable Remote Support
check box.
Note:
The Enable Remote Support check box does not display until you enter a Remote
Support activation key. See
Configure Network Connections and Settings on
for more information.
5.
Click
Save
.
IMPORTANT
After Spectra Logic Technical Support informs you that they no longer require
root access to the system, you should disable Remote Support to prevent any
potential unauthorized access. See
for more
information.
November 2020
User Guide-BlackPearl Converged Storage System
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