Chapter 13 - Troubleshooting and Support
Spectra Logic Technical Support
Figure 262
Select
Incidents & Inventory > Open or View Incidents
to open a
support incident.
iii.
On the Open or View Incidents page, you are given an opportunity to search for
existing support content that may help you solve your problem immediately. If
the search does not provide an answer, click
Open a New Incident
.
Note:
You must perform a search before you are able to open a new support incident.
Figure 263
The Open or View Incidents page.
November 2020
User Guide-BlackPearl Converged Storage System
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