Chapter 13 - Troubleshooting and Support
FAQ
Use the instructions in this section to determine if your cleaning media is expired or about
to expire.
Spectra Logic T120 and larger libraries
1.
Log in to the BlueScale interface as described in your
2.
Select
General > Media Lifecycle Management
. The MLM Report screen displays.
3.
Select the partition from the
Partition
drop-down list and
Cleans Remaining
from the
Report
drop-down list.
4.
Click
Go
. The screen re-displays to show the number of cleans remaining for all cleaning
cartridges present in the partition. Confirm at least one tape still has cleans remaining.
Spectra Logic T50e library
1.
Log in to the BlueScale interface as described in the
Spectra T50e Library User Guide
2.
Click
MENU
, then select
General > MLM
. The MLM Reports screen displays.
3.
Select
Total Library
from the
Partition
drop-down list and
Cleans Remaining
from the
Report
drop-down list.
4.
Click
Go
. The MLM Reports screen refreshes to display the Cleanings Remaining report
with a list of the barcode labels for all cleaning tapes in the selected location and the
number of cleanings remaining for each tape.
How does a user know if the tape media is running out of
space?
The available capacity should be monitored per the daily operation and maintenance
procedures by using the BlackPearl dashboard to ensure that adequate media is available
for BlackPearl system to use for planned archive jobs, or to maintain a minimum available
capacity per company policy.
Can data be overwritten on existing tapes?
With a full administrator login and multiple confirmation screens, any tape can be manually
designated to be reformatted and put back into the blank media pool for use by the
BlackPearl system. Older tapes with expired data would be handled in this manner for
reuse.
Users with adequate permissions for a bucket could also use the BlackPearl user interface, a
BlackPearl client, or an S3 browser tool like the Spectra Eon Browser to delete objects from a
bucket. When all objects on a tape have been deleted, the tape is automatically reclaimed.
Deleting objects or buckets is a manual process and extreme caution should be exercised to
ensure that only data that is no longer needed is deleted.
November 2020
User Guide-BlackPearl Converged Storage System
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