11.6.20.11 Error 19-11 (emergency code 5300h)
Cause: Software licence key or level is invalid
Suggested steps:
Please contact your service provider
This is probably a software
issue.
l
Please try to switch to a different version of
device firmware.
l
Save your dataset and reset the axis module to
factory setting. See if the error persists, or if it
comes with activating a certain feature.
11.6.20.12 Error 19-12 (emergency code 5300h)
Cause: No ram memory for communication option available
Suggested steps:
Switch off/on device. Please contact your service provider if this error occurs again
This is probably a software
issue.
l
Please try to switch to a different version of
device firmware.
l
Save your dataset and reset the axis module to
factory setting. See if the error persists, or if it
comes with activating a certain feature.
This is possibly a hardware
issue
If other measures fail to solve the problem, please
replace the servo drive.
MOOG
ID No.: CB40859-001 Date: 11/2020
MSD Servo Drive - Device Help
369
11 Alarms & warnings
11.6.20.13 Error 19-13 (emergency code 5300h)
Cause: Error while FPGA programming
Suggested steps:
Switch off/on device. Please contact your service provider if this error occurs again
This is probably a software
issue.
l
Please try to switch to a different version of
device firmware.
l
Save your dataset and reset the axis module to
factory setting. See if the error persists, or if it
comes with activating a certain feature.
This is possibly a hardware
issue
If other measures fail to solve the problem, please
replace the servo drive.
11.6.20.14 Error 19-14 (emergency code 5300h)
Cause: Error while loading a dynamic software module
Suggested steps:
Switch off/on device. Please contact your service provider if this error occurs again