GE
RAFT
LOGIQ P9/P7
D
IRECTION
5604324
, R
EVISION
11
DRAFT (J
ANUARY
24, 2019)
S
ERVICE
M
ANUAL
5-36
Section 5-11 - Common Service Desktop (R3 only)
Section 5-11
Common Service Desktop (R3 only)
5-11-1
Purpose of this section
This section describes the features of the Service desktop. These are the different levels of access to
the Service desktop:
•
Service Basic access (Class A) – a user locally logged into the machine with Local Service Access
privilege. This level provides limited access to Service desktop widgets and utilities.
•
Service Advanced access (Class C) Local – Depending on the purchase level, includes an option
string to control access.
•
GE Service access (Class M) and an SSA key. For users with local Service Access privileges, this
level provides unrestricted access to all Service desktop widgets and utilities.
•
Remote access – a user remotely accessing the LOGIQ P9/P7. This level provides unrestricted
access to all Service desktop widgets and utilities. Disruptive mode is limited to the user access
privileges to Remote Service Access.
5-11-2
Disruptive mode
Disruptive mode is a way to control interruptions to operation of the LOGIQ P9/P7. Disruptive mode is
required whenever service performs a function that may disrupt a normal scan. Activating Disruptive
mode results in a red message displayed on the task bar. This message indicates that the LOGIQ P9/
P7 needs to be restarted once the service activity is complete. The message remains until the LOGIQ
P9/P7 is restarted. This prevents patient scanning while the LOGIQ P9/P7 is not operating at an optimal
status.
For example, running a diagnostic may leave the LOGIQ P9/P7 in a state that is not good for imaging.
Specifically, Disruptive mode is required to run diagnostics, clean presets, and reset the patient
database, and turn on Virtual Console Observation (VCO).
•
When Disruptive mode is On, all service functionality on the Service desktop is allowed but user
operation of the LOGIQ P9/P7 may be limited.
•
When Disruptive mode is Off, some service functionality on the Service desktop is not available and
user operation of the LOGIQ P9/P7 is normal. Additionally, the ability to enable Disruptive mode
depends on the logged in user.
•
Local user – a user locally logged into the machine will be able to set the LOGIQ P9/P7 to Disruptive
mode or allow a Disruptive mode request from a remote user through the Service desktop. The
local user must have Authorize Remote Service Access to allow Disruptive mode. If the local user
does not have this right, the remote user’s request will be automatically denied.
•
Remote user – a user remotely accessing the LOGIQ P9/P7 will not be able to automatically switch
Disruptive mode to On. The logged in user (user actually logged on to the LOGIQ P9/P7) needs to
have the ability to grant remote access. The logged in user will be notified through a dialog box and
asked to allow Disruptive mode
NOTE:
Change Password and Disk Defragment are not available for the remote user whether Disruptive mode
is On or Off.
For more information, see
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