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Xerox Document Centre 440/432/430/426/425/420 User Guide

Page 13-1

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13 Problem Solving

The

DC440/432/430/426/425/420

has built-in information to

help identify and manage error messages and problems. It also
contains troubleshooting and problem-solving procedures to
help quickly resolve the problem.

Refer to the information contained in this chapter to resolve any
problem solving issues.

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Summary of Contents for Document Centre 420

Page 1: ...Xerox Document Centre 440 432 430 426 425 420 User Guide Xerox Document Centre 440 432 430 426 425 420 User Guide 604P00074...

Page 2: ...l law or hereinafter granted including without limitations material generated from the software programs which are displayed on the screen such as icons screen displays looks etc Xerox The Document Co...

Page 3: ...ed Information Sources 1 6 Safety Notes 1 7 Safety Standards 1 9 Regulatory Information 1 10 FCC Part 15 1 10 ICES 003 1 10 FCC Part 68 1 11 Canadian CSO3 1 13 Laser Safety 1 14 Environmental Complian...

Page 4: ...Select the Features button 3 6 3 Select the features 3 7 4 Enter the quantity 3 8 5 Select Start 3 9 6 Identify the copy job in the Print Queue 3 9 Standard Features Copy 3 10 Output 3 10 Sides Image...

Page 5: ...8 Sides Scanned 4 9 Dialing 4 10 More Features Embedded Fax 4 18 Cover Letter Cover Page 4 19 Transmission Report 4 20 Lighter Darker 4 20 Communication Mode DC440 432 430 425 4 21 Delayed Start 4 22...

Page 6: ...59 Login Guest Access and Network Authenticated Access 4 60 Changing the Authentication Service 4 60 Logging Off 4 61 LAN Fax Local Area Network Fax 4 62 LAN Fax Features 4 62 Managing Fax Jobs 4 63 F...

Page 7: ...enticated Access 6 24 Changing the Authentication Service 6 24 Logging Off 6 25 Managing Scan Jobs 6 26 Scan Queue 6 26 Completed Scan Jobs Queue DC440 432 430 425 6 27 7 E mail 7 1 Standard Features...

Page 8: ...9 4 Job Submission 9 4 Stored Templates 9 5 Queue Tab 9 6 Status Tab 9 7 Properties Tab 9 8 Properties Features 9 9 Maintenance Tab 9 13 Assistance Tab 9 14 Scanning with Internet Services 9 15 Publi...

Page 9: ...1 4 Machine Setups 11 6 Access the Machine Setups 11 7 Paper Tray Setups 11 8 Date Time Setup 11 9 Walkup Screen 11 11 Timers 11 11 Contention 11 13 Localization 11 14 Additional Setups 11 15 Report L...

Page 10: ...Outgoing Fax Options 11 58 Incoming Fax Options 11 63 Line Use Restriction DC440 432 430 425 11 66 Auditron Setups 11 67 Access Auditron Setups 11 68 Internal Auditron DC440 432 430 425 11 69 Interna...

Page 11: ...ng the new Copy Print Cartridge 12 9 Loading Staples 12 12 Finisher optional 12 12 Convenience Stapler optional 12 15 13Problem Solving 13 1 Fault Clearance Procedure 13 2 Clearing Jams 13 3 Problem S...

Page 12: ...Page x Xerox Document Centre 440 432 430 426 425 420 User Guide...

Page 13: ...Guide Page 1 1 About This Guide 1 About This Guide Welcome to the Xerox family of Document Centre products This User Guide provides detailed information technical specifications and procedural steps...

Page 14: ...located behind the left hand front cover as shown Serial number _______________________________________ The Xerox Welcome Center telephone number is provided at the time of product installation For c...

Page 15: ...mean the direction of images on the page When the image is upright the paper or other media can be one of two ways Long Edge Feed LEF Portrait When observed from the front of the machine paper or ori...

Page 16: ...en operating the equipment Refer to Maintenance on page 12 1 for information about cleaning the Document Glass For more information about the network options available refer to the System Administrato...

Page 17: ...m a task For example HINT Select the X Y display areas to display a pop up keypad which can be used to enter and save the values Cautions Cautions are statements that suggest mechanical damage as a re...

Page 18: ...5 420 consists of This User Guide The On line Help system The Document Centre 440 432 430 426 425 420 ST System Administration Guide The Xerox CentreWare Customer Documentation NOTE Please note that t...

Page 19: ...y of personal injury This WARNING Mark alerts users to heated surfaces WARNING This product must be connected to a protective earthing circuit This product is equipped with a 3 wire type plug provided...

Page 20: ...y result in poor performance and could create a hazardous situation Do not use aerosol cleaners Follow the instructions in this User Guide for proper cleaning methods Never use supplies or cleaning ma...

Page 21: ...covers opened Do not put your hands into the fuser area located just inside the exit tray area as you may be burned Quality Standards The product is manufactured under a registered ISO9002 Quality sys...

Page 22: ...d in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which ca...

Page 23: ...Coupler Information This Xerox Document Centre 440 432 430 426 425 420 machine contains an internal data coupler Its use is restricted by the FCC Federal Communications Commission To comply with the...

Page 24: ...onnect this machine to a party or coin operated phone line Repairs to the machine should be made only by a Xerox representative or an authorized Xerox service agency This applies at any time during or...

Page 25: ...O3 Notice The Industry Canada Label on the machine identifies certified equipment This certification means that the equipment meets certain telecommunications networks protective operational and safet...

Page 26: ...number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ring...

Page 27: ...ser products marketed in the United States The label on the machine indicates compliance with CDRH regulations and must be attached to laser products marketed in the United States This product contain...

Page 28: ...vered with the timer for switching to Low Power Mode from the last copy print out set at 15 minutes The time to switch to power save auto off sleep mode is set at 60 minutes from the last copy print o...

Page 29: ...e Bank Notes Gold Certificates Treasure Notes Fractional Notes Paper money Bonds and obligations of certain agencies of the government such as FHA Bonds US Savings Bonds may be photographed only for p...

Page 30: ...in the fair use or library reproduction provisions of the copyright law Further information of these provisions may be obtained from the Copyright Office Library of Congress Washington DC 20559 circul...

Page 31: ...or by members of the various Federal Departments and Bureaus such as the FBI and Treasury unless the photograph is ordered by the head of such Department or Bureau Copying of the following is also pro...

Page 32: ...trical power If power is interrupted locate the GFI on the right side of the machine towards the back If the GFI has been activated on the DC426 420 the switch will be in the down position on the DC44...

Page 33: ...r more information on available options contact the local Xerox representative The graphic representations of the touch screen throughout this User Guide are based on a fully configured Document Centr...

Page 34: ...mponents and control panel buttons as well as a description of the services and modes available Contact the local Xerox Representative for more information under the document feeder Document Glass Lef...

Page 35: ...t Overview NOTE The Document Centre 425 Digital Copier is also available as a single sided copier only The Document Feeder will be replaced by a Document Glass Cover and a maximum of 2 paper trays wil...

Page 36: ...akes two sided copies from one sided and or two sided documents Refer to page 3 14 for more information NOTE The Duplex Module is not an optional component on the DC425 single sided configuration Pape...

Page 37: ...e up to 50 pages of 20lb substance 20 paper in one set Refer to Output on page 3 10 for more information NOTE The Finisher Stand or the High Capacity Feeder must also be fitted with the Finisher Tower...

Page 38: ...s up to 33 6 kbps on the DC440 432 430 425 For more information refer to Fax on page 4 1 Multiple Fax Line DC440 432 430 425 If the Fax option has been installed on the DC440 432 430 425 the Multiple...

Page 39: ...ectrical outlet For detailed technical information refer to Specifications on page 14 1 The DC440 432 430 426 425 420 takes approximately 3 1 2 minutes to power ON and complete a self test DC440 432 4...

Page 40: ...425 420 User Guide DC426 420 The DC426 420 digital copier will take approximately 59 seconds to power ON On the DC426 420 the power switch is located on the right hand side of the printer Locate the O...

Page 41: ...re the power is terminated The machine is storing files and preparing for the shutdown CAUTION Failure to leave at least 20 seconds between repeated power off on can result in damage to the DC440 432...

Page 42: ...antly reduce the power consumption during periods of inactivity The Power Save Indicator is a light located on the lower left portion of the control panel The Power Save feature operates in three mode...

Page 43: ...nds within one second and all the features are available within 30 seconds The factory default setting of 15 minutes is customer changeable within the range of 5 to 240 minutes For more information re...

Page 44: ...ithin 50 seconds NOTE The machine will not exit Power Save Auto Off Sleep mode if a fax job arrives and the fax enabled trays are empty The job will be held in memory until either the control panel is...

Page 45: ...Guide Page 2 13 Product Overview Enter the password using the keypad and select Enter NOTE User access to Setups is password protected Please contact the Key Operator or refer to Setups on page 11 1...

Page 46: ...uch screen displays the current timer value Use the scroll buttons to apply the new setting and select Save Select Close Select Exit The touch screen displays Please wait exit routine in progress Afte...

Page 47: ...benefits to the environment Xerox recommends the following recycled paper that can be obtained both through Xerox and many other office suppliers 3R6296 8 1 2 x 11 20lb 5000 sheets with 30 post consu...

Page 48: ...Status Machine Status The mode buttons access the screens which enable users to program features monitor the status of jobs on the machine and obtain general information about the DC440 432 430 426 4...

Page 49: ...s Machines connected to the network are able to support two types of walk up fax Embedded Fax or Server Fax Both fax services can be installed on the machine BUT only one can be enabled at any one tim...

Page 50: ...leted Print Jobs Queue Maintains all print jobs that have been successfully completed canceled by a user or canceled due to a fault Fax Queue Maintains all pending Embedded Fax transmission jobs inclu...

Page 51: ...e and pending Network Scanning and E mail jobs Completed Scan Jobs Queue 440 432 430 425 Maintains all Network Scanning and E mail jobs that have been successfully completed canceled by a user or canc...

Page 52: ...Paper Supply Status Displays the status of each paper tray the bypass tray and the optional high capacity feeder It also displays the size type and color of the media in each tray and whether or not...

Page 53: ...the status active or cleared Select the Fault Clearance Instructions button for assistance when clearing an active fault Reports and Counters Print Reports Accesses the various reports available for p...

Page 54: ...ount Information When the Auditron is enabled use this screen to review the limit and current count for your account number Counters Displays the total number of prints made on the machine Users can a...

Page 55: ...s mode Select Machine Status Select Reports Counters Select Counters The Total Pages Printed billing counter for the machine will be displayed Enter this number on the meter reading card To review the...

Page 56: ...reen for the current pathway Interrupt button temporarily interrupts a job to enable a priority job to be programmed Start button starts a job Clear button used to delete a numeric value or the last d...

Page 57: ...rupt as follows Interrupt on Set Boundary the machine will finish printing the current set Interrupt on Page Boundary the machine will finish printing the current page NOTE Interrupt jobs cannot be pr...

Page 58: ...Key Operator Whilst still logged on use the following steps to review the status of the account Use the numeric keypad to enter the account number Select Enter Make feature selections as required to c...

Page 59: ...out a specific task The Help system also provides context sensitive help specific information to the task being carried out The help screens can be reviewed in Features Job Status and Machine Status m...

Page 60: ...ide guidance when for example clearing paper jams or loading documents User Documentation There are 2 books available which fully describe the operation of the system User Guide All operational mainte...

Page 61: ...Xerox Document Centre 440 432 430 426 425 420 User Guide Page 3 1 Copy 3 Copy This chapter contains information about the Copy screen and the features available...

Page 62: ...b Interrupt first The Document Centre will not complete any network jobs allowing the copy job to be programmed and completed without interruption Refer to Job Interrupt on page 2 25 for more informat...

Page 63: ...ment Feeder senses only standard sizes If the documents include non standard sizes copy them from the Document Glass If the sensor cannot detect the size it scans the entire glass area and prints on 8...

Page 64: ...aper tray required Document Glass The document glass should be used for single pages or bound originals up to a maximum of 11 x 17 size Before placing the documents into the document feeder remove all...

Page 65: ...py Raise the document feeder or the document glass cover if fitted Pic of document feeder being raised Place the document face down onto the document glass aligned with the tip of the registration arr...

Page 66: ...ated at the left hand side of the document glass When documents are fed from the document feeder the CVT glass automatically scans the images into memory and does not apply to documents placed on the...

Page 67: ...OTE Only those features relevant to the machine configuration will be available Select Clear All once to cancel any previous screen programming selections NOTE Selecting Clear All twice will clear all...

Page 68: ...Enlarge page 3 16 Paper Supply page 3 18 Image Quality page 3 20 4 Enter the quantity DC440 432 430 425 On the DC440 432 430 425 the maximum copy quantity is 999 DC426 420 On the DC426 420 the maximu...

Page 69: ...r programming conflict prevents the job completing a message will be displayed Follow the message to resolve the problem On completion remove the scanned documents from under the document feeder or fr...

Page 70: ...those features relevant to the machine configuration will be available Output Depending on the machine configuration the Document Centre can be installed with a Tray a Left Tray and a Finisher NOTE A...

Page 71: ...o the Left Tray Collated This option delivers the specified number of copy sets to the Center Tray in the same order as the documents If selecting two copies of a three page document the order of the...

Page 72: ...aple cartridge holds 5000 staples NOTE Uncollated is not available for stapled copies Automatic Stapling using the Finisher Automatic stapling occurs when the stapled option has been selected on the t...

Page 73: ...be stapled straight or at an angle The Convenience Stapler can staple sets of 2 to 50 sheets of 20lb substance 20 paper The staple cartridge holds 5000 staples Place the documents face down and long...

Page 74: ...documents NOTE The machine copies the second side of a document first When making double sided copies using drilled or pre printed paper load the paper the opposite way round to the single sided copyi...

Page 75: ...option and then either 1 2 2 1 and 2 2 to access the following orientation options available Head to Head the output will be the same orientation as the documents Head to Toe the output will be rotate...

Page 76: ...lopes and transparencies will not feed through the Duplex Module Reduce Enlarge In addition to 100 size for size copies reduced or enlarged copies can be produced by selecting one of the Reduce Enlarg...

Page 77: ...on to 8 1 2 x 11 long edge feed paper However when using the Bypass Tray ensure that the paper is loaded short edge feed Feeding paper long edge feed will cause a mismatch with the reduction enlargem...

Page 78: ...rotate the image to match the orientation of the paper If Auto Custom Reduce Enlarge is selected the machine does rotate the image Paper Supply The media loaded in the paper trays determines the size...

Page 79: ...0 defaults to the size it senses from the document and sends the output to the Center Tray Presets displays the most regularly used paper supply options The presets are set up by the Key Operator Othe...

Page 80: ...ge quality based on the attributes of the document Auto can also be used to make copies of documents that contain halftones and different images Photo used for scanning continuous tone photographs and...

Page 81: ...rogramming features for a copy job When selected a series of tabs is displayed Image Adjustment page 3 22 Output Format page 3 34 Job Assembly page 3 48 NOTE Only those features relevant to the machin...

Page 82: ...rt Image Quality page 3 28 Erase page 3 29 Edit optional page 3 30 Original Size DC440 432 430 425 Original Input DC426 420 Use this feature to copy and or manipulate non standard size documents from...

Page 83: ...ment Feeder or the Document Glass NOTE The paper tray sensors can detect only the size of the paper loaded They cannot detect paper attributes such as transparencies color stock or drilled stock The a...

Page 84: ...ize for size copies Load the documents Select Auto paper supply Select Added Features Select Original Size Select Mixed Size and select Save Enter the quantity and select Start NOTE Inserts Booklet Cr...

Page 85: ...ect Mixed Size and select Save Enter the quantity and select Start NOTE Inserts Booklet Creation and N Up cannot be used with Mixed Size Originals Bound Originals Select Bound Originals to make copies...

Page 86: ...k face up Side 2 copies only the page on the right when looking at the open book face up 1 and 2 copies both pages of an open book and places each page on a separate sheet of paper Book size use this...

Page 87: ...the center of the paper Margin Shift copies the image to a specific area Unless the new location is specified the output will be displayed on the page just as it is on the document Side 1 the default...

Page 88: ...documents Mirror Side 1 sets the image shift selections for side 2 the same as those entered for side 1 Expert Image Quality Use this feature when documents require more than the basic image quality...

Page 89: ...ts containing highlights and shadows This option provides better reproduction of graylevels Images tend to be sharper and have less contrast NOTE 1 2 2 2 Transparencies 2 Up Booklet Creation Build Job...

Page 90: ...sed NOTE When editing keep the Document Glass closed unless editing a bound document or using the Original Size feature Do not select Interrupt or Pause while scanning a document HINT The Editing feat...

Page 91: ...ke a copy first Use the orange editing marker draw around the areas to be printed or draw a thick line through the areas Press firmly on the edit marker The line indicating the area to be printed must...

Page 92: ...put paper Areas outside the marker area are deleted Inversion DC440 432 430 425 changes all the black images within the marker area to white and all the white images to black Page Edit DC440 432 430 4...

Page 93: ...hite images to black Edit DC426 420 Edit is available on the DC426 420 For instructions on programming the Edit option refer to Area Edit DC440 432 430 425 on page 3 31 Edit options Off the feature is...

Page 94: ...6 420 page 3 36 Annotation page 3 38 Inserts page 3 42 Booklet Creation page 3 44 Covers DC440 432 430 425 page 3 45 Transparencies This feature enables copying on to transparency stock placement of d...

Page 95: ...utput Format Select Transparencies Following the instructions select the option required Load the transparency stock Programme Change Tray Attributes Select Type Use the up down scroll arrows to displ...

Page 96: ...it is not necessary to assign a tray for transparencies The DC440 432 430 426 425 420 automatically detects the tray that contains the transparencies NOTE To avoid overheated or distorted transparenc...

Page 97: ...teps to program N Up on the DC440 432 430 425 Load the documents in the document feeder Documents must be loaded long edge feed Make the required feature selections for the job Select Paper Supply and...

Page 98: ...the DC426 420 Booklet Creation Bound Document Uncollated custom size documents and envelopes are not available with Annotation Load the documents Make the required feature selections Select Added Feat...

Page 99: ...or center On the DC426 420 a comment can be added to the left right or center of the top of a page only Choose a programmed comment or create one by selecting Enter Refer to the instructions on page...

Page 100: ...en date is selected there is a choice of format MM DD YY or DD MM YY NOTE When loading documents long edge feed the annotation can only be printed at the top of the page Annotation is not available on...

Page 101: ...420 User Guide Page 3 41 Copy Use the pop up keypad to enter a new comment Select More Characters to use additional characters If an incorrect entry is made select the button to backspace Select Save...

Page 102: ...rt trays are available for programming The paper tray s selected must match in size and orientation with the paper tray being used for the main body of the job NOTE 1 2 and 2 1 and Platen configuratio...

Page 103: ...scroll through to the required page number NOTE If the insert is to be blank add a blank sheet to the document set For printed inserts enter the page number of the page as it appears in the documents...

Page 104: ...side by side on both sides of each page To create a booklet fold the copies in half The pages will appear in the correct order HINT If the number of document pages is a multiple of four the booklet w...

Page 105: ...430 425 This feature enables paper or card covers to be added to a copy job Use the following steps to add covers to a job Load the documents in the Document Feeder long edge feed and in order with t...

Page 106: ...over page to the front and back of the set of documents Once the Covers feature is selected the following two options will be available Blank Covers the machine automatically adds a blank cover s to t...

Page 107: ...1 2 2 1 Build Job Uncollated Transparencies Envelope Tray Booklet Creation and Mixed Size Originals if APS Auto Paper Select is selected cannot be used with the Covers feature If Annotation is selecte...

Page 108: ...ature to build a job that requires different settings for each page For example if a set of documents consists of some pages with text and some with photos you can select appropriate settings to be ap...

Page 109: ...nd then On Programme the job requirements for the first section of the job Load only the first section in to the document feeder or place the document on the glass Select Start When the first section...

Page 110: ...be scanned depends on the complexity of the document being scanned Stored Jobs Up to 8 combinations of feature selections can be retained in the machine memory as stored jobs The machine stores only...

Page 111: ...ty job in the Store Job list Select Store Using the keypad on the touch screen enter a name for the job If additional characters are required select More Characters If an incorrect entry is made selec...

Page 112: ...message will be displayed in the message area Select Close Review the programming or change any of the options before selecting Start Any changes will not be saved on completion of the job Load the do...

Page 113: ...print jobs Fax print jobs report jobs and copy jobs Print Queue The Print Queue can hold approximately 500 jobs at one time Jobs are placed in the queue according to job priority and type When full th...

Page 114: ...mbedded Fax jobs no owner name is displayed For Server Fax jobs an owner name will be displayed For LAN Fax jobs it will be the person who submitted the job Status information about the progress of a...

Page 115: ...an be set Other jobs in the queue bypass this job and are completed After a problem has been resolved or when the held job is ready to print select the job and select Release Delete deletes the select...

Page 116: ...bs in the queue Item the number in sequence for the job Name the name of the document or the remote terminal Type the type of job for example Copy Owner the creator of the job For print jobs this is t...

Page 117: ...location from which a Third Party Server Fax collects and forwards it Users must select the Fax tab to access the Server Fax features NOTE Both Embedded Fax and Server Fax can be installed BUT only o...

Page 118: ...Sending a Fax using Embedded Fax 1 Select Features Quick Pathway Load documents Press Features If necessary select All Services Select Fax Select the features required If necessary select Features to...

Page 119: ...430 426 425 420 User Guide Page 4 3 Fax 2 Load the documents If necessary select All Services Select Fax The first Fax screen will be displayed Load documents face up in to the Document Feeder or fac...

Page 120: ...tered after this character select Dial Pause on the control panel before continuing to enter the fax number NOTE Dial Pause is displayed as a dash When using manual dialling the Dial Pause character i...

Page 121: ...on to the telephone line There may be two telephone lines available on the DC440 432 430 425 the number 1 or 2 displayed next to this symbol indicates the telephone line being used If there is a probl...

Page 122: ...uments already scanned If resume is selected another message will appear on completion advising the job be resent when more memory is available With either option it is recommended that the job be res...

Page 123: ...at one time Resolution The resolution affects the appearance of the fax at the receiving fax terminal A higher resolution yields better quality for photos A lower resolution reduces communication tim...

Page 124: ...ed for transmission Text use this setting for text line art and documents with large solid areas It produces sharp text images but might reduce the quality of halftone or photographic images This is t...

Page 125: ...is also required The following options are available 1 Sided each document is single sided 2 Sided each document is double sided 1 2 2 2 the first page of the set of documents is single sided and the...

Page 126: ...ne location Speed dial numbers full numbers group numbers or a mixture up to a maximum of 50 entries and 249 destinations 200 via speed dial numbers and 49 via full dial numbers can be entered Enter t...

Page 127: ...used only when auto dialing such as and Dialing characters are entered as part of the fax number As Dial Pause is so commonly used it is available as a button on the control panel and also in the list...

Page 128: ...een the slash characters are displayed as asterisks Select Enter after each entry The placement of the masked data varies depending on the data being masked Password check switch S for remote terminal...

Page 129: ...g an outside line or other services Local ID character check required as part of some international telephone numbers in place of 00 Local ID space character check to improve readability For example a...

Page 130: ...indicated on the touch screen If an external telephone is connected the machine will indicate Off hook when the handset is lifted from the telephone If the recipient of the fax does not have a dedica...

Page 131: ...bout setting up the Dial Directory refer to Dial Directory on page 4 16 HINT To save time print the Dial Directory and display it near the machine Select this button Enter this data Results Speed Dial...

Page 132: ...and Group Dial numbers are at the end Use the Speed Dial button to quickly jump to a location in the Dial Directory For example to jump from number 5 to 150 select Speed Dial and enter 150 Speed Dial...

Page 133: ...e a specific setup and cover letter More than one number can be selected if sending a fax to more than one recipient The Dial Directory can store a maximum of 200 numbers Each speed dial telephone num...

Page 134: ...led Added Features On selection it will change to More Features This tab contains specific features to modify a fax For more information about the features available refer to the following Cover Lette...

Page 135: ...e number of the remote terminal If the fax number has been entered manually instead of using the Dial Directory the first line of the To comment is blank The To comment recipient s name The local name...

Page 136: ...y of the image from the first page of the fax When sending a fax to multiple recipients broadcast one transmission report will be printed listing all of the recipients Lighter Darker Adjusts the image...

Page 137: ...tial communication speed will be 33 600 Bits Per Second bps G3 selects the communication mode based on the maximum capabilities of the remote fax machine Initial communication speed will be 14 400 bps...

Page 138: ...an be programmed at one time depending on the size of the documents and the available memory Only one delayed poll can be saved at a time Use the Fax Job Monitor feature to check the available memory...

Page 139: ...Use this feature to choose either a high or normal priority for a fax job If Normal is selected the job will not be sent until all the high priority jobs have been sent NOTE Send Priority can be used...

Page 140: ...out the features available refer to the following Build Job page 4 25 Poll Remote Fax page 4 26 Store for Polling page 4 27 Fax Mailbox page 4 30 Original Size DC440 432 430 425 Mixed Size Originals D...

Page 141: ...he first part of the job Select Build Job and then On Select Start the documents will be scanned The Build Job feature selection screen will appear on the touch screen Make any programming changes for...

Page 142: ...ne when polling it redials the number However if it does connect and then the transmission fails it does not redial the number If this happens start the job again After the telephone connection is mad...

Page 143: ...stored will be deleted A confirmation pop up window will be displayed Secure polling a password is required to retrieve the fax The document is sent if the machine recognizes the password used by the...

Page 144: ...ion and try again later when more memory is available Load the document Enter the fax number for the remote machine Select More Features Select Advanced Features Select Store for Polling Select Pollin...

Page 145: ...ts Used to print the electronic documents stored for polling If the DC440 432 430 426 425 420 is configured by the Key Operator to delete the stored documents after they are printed a confirmation mes...

Page 146: ...d retrieved and deleted in the mailbox NOTE There is no password restriction for storing documents in a mailbox Store to Mailbox NOTE On the DC440 432 430 425 mailbox numbers are 3 digits from 001 200...

Page 147: ...Select Advanced Features Select Fax Mailbox Select Print from Mailbox Using the keypad on the control panel enter the mailbox number Using the keypad on the control panel enter the four digit mailbox...

Page 148: ...r the mailbox number and password have been entered Select More Features Select Advanced Features Select Fax Mailbox Select Delete Mailbox Contents Using the keypad on the control panel enter the mail...

Page 149: ...se mixed size originals Use this feature to fax a set of mixed size documents using the Document Feeder Load the documents face up in to the document feeder Select More Features Select Advanced Featur...

Page 150: ...fications For more information about the features available refer to the following Fax Reports page 4 35 Answer Mode page 4 36 Dial Directory Setup page 4 37 Comment Setup page 4 42 Transmit Header Pr...

Page 151: ...ge as a transmitted page but it does count the receipt of a cover page if created by the machine as a received page Pending Jobs Report contains information about the jobs still in memory In addition...

Page 152: ...ween 0 and 15 seconds This depends on the way the machine is used The delay gives recipients an opportunity to answer the telephone After the programmed time delay or immediately if it is set to 0 the...

Page 153: ...amming individual numbers Then combine numbers that are to be included in a group Individual Use this feature to enter numbers in to the Dial Directory Select More Features Select Reports Setups Selec...

Page 154: ...eypad to enter the name of the recipient up to 18 characters If an incorrect entry is made select the button to backspace Select Next Select the desired default settings for the faxes to be sent to th...

Page 155: ...comment from the Comment List Select the From Comment Select a comment from the Comment List Select Next the Delayed Start options screen will be displayed Select Save OR select On and use the scroll...

Page 156: ...this case the document will be stored as an 8 1 2 x 11 document based on the requirements of the remote fax machine Deleting a number from the Dial Directory Select the number to be deleted Select De...

Page 157: ...ory Setup on page 4 37 enter a group name in the Group Directory Choose a group number name the group and save From the Dial Directory select the individual names and numbers that are to be included i...

Page 158: ...The DC426 420 can store up to 34 comments Select Dial Directory Use the up and down keys to locate the directory number required Groups will be at the bottom of the list Enter 01 to go to the top of t...

Page 159: ...going fax Machine ID number Company logo Destination name Date Time and Page number Use the following steps to switch this feature on Select Next DC440 432 430 425 or Enter DC426 420 to display the ke...

Page 160: ...ure please refer to Network Scanning on page 6 1 for more information NOTE The System Administrator can restrict user access to Server Fax Please refer to Authentication Mode Server Fax on page 4 58 f...

Page 161: ...ures If necessary select Features to display the feature modes Select Clear All once to cancel any previous screen programming selections Selecting Clear All twice clears all the programming pathways...

Page 162: ...4 46 Xerox Document Centre 440 432 430 426 425 420 User Guide 2 Load the documents The first Fax screen will be displayed Load documents face up in the Document Feeder or face down on the Document Gl...

Page 163: ...ystem Administrator a Confirmation Report will be printed at the machine to confirm that the fax has been scanned and filed successfully or if not the report will also display any errors that may have...

Page 164: ...affects the appearance of the fax at the receiving fax terminal A higher resolution yields better quality for photos A lower resolution reduces communication time Standard 200 x 100 dpi recommended f...

Page 165: ...xt line art and documents with large solid areas It produces sharp text images but might reduce the quality of halftone or photographic images This is the default setting Auto use this setting for com...

Page 166: ...rientation can also be programmed The following options are available 1 Sided each document is single sided 2 Sided each document is double sided 2 Sided 2nd side rotated each document is double sided...

Page 167: ...Whichever feature is selected the same touch screen will be displayed Fax numbers can be added to both areas NOTE When moving through the fax default screen the fax number entered will remain display...

Page 168: ...ook or Send List Enter a fax number using the numeric keypad OR select the number from either list If required select Dialing Chars and add the characters to be stored with the fax number Select Add t...

Page 169: ...E Please check with the Third Party Vendor as to whether the following options are supported Dial pause to pause between numbers The actual delay depends on the Fax Server Long Pause I to pause betwee...

Page 170: ...hine to check for validity which is also known as Secure Send The machine does not dial any number after the S Pulse to Tone Switch to switch between pulse and tone dialing Begin DTMF start a sequence...

Page 171: ...57 NOTE If Fax is the default screen this tab will be called Added Features On selection it will change to More Fax Features Lighter Darker Adjusts the image quality of the document being scanned Quic...

Page 172: ...nd Custom sizes work with the platen glass only A message will only be displayed when the machine has detected the document size Original Size Options Auto accepts the machine s automatic size sensing...

Page 173: ...on sent to the Fax Server with the scanned image The Third Party Fax Server retains the fax for sending at this time NOTE When enabled the default start time is 9 00PM Load the document Select More Fa...

Page 174: ...E mail Network Scanning and Server Fax NOTE If Authentication has been enabled it will be enabled for all three services The following steps may vary depending on the authentication mode set up by the...

Page 175: ...The machine will now attempt to authenticate the user on the network Select Enter Using the keyboard enter the network user name NOTE Select More Characters if required Select Enter Enter the network...

Page 176: ...y configured by the System Administrator users may select alternative authentication environments Select Network Authenticated Access and then select Enter Enter the required login details OR Select G...

Page 177: ...E If a user is logged on to Network Accounting or the Auditron at the same time as Authentication the user will be logged off the other service at the same time as logging off from Authentication Sele...

Page 178: ...t the Document Centre as the printer in the Print Screen at the Workstation Selecting the pull down menu in Job Type will display the Fax option Selecting Fax will display Fax Setup which can be used...

Page 179: ...is queue maintains all fax jobs that are scanned and ready to be transmitted including LAN fax and outgoing Server Fax jobs The Fax Queue also contains fax scan jobs for delayed fax jobs including job...

Page 180: ...LAN fax jobs this is the name of the person submitting the job For fax send broadcast mailbox send and polling reservation jobs the owner is displayed as local Status information about the progress of...

Page 181: ...eted Fax Queue with an error code in the Status column If a pending job is deleted it is removed from the Fax Queue and not listed in any other queue Details displays additional information about the...

Page 182: ...d and polling reservation jobs the owner is displayed as local Status information about the progress of the job such as complete or an error indicated by a specific error code Pages the number of page...

Page 183: ...exactly the same manner as before Currently a standard ISDN line is capable of providing two separate telephone connections each of which can have its own telephone number The Xerox DC440 432 430 425...

Page 184: ...Page 4 68 Xerox Document Centre 440 432 430 426 425 420 User Guide...

Page 185: ...Xerox Document Centre 440 432 430 426 425 420 User Guide Page 5 1 Media Print 5 Media Print Media Print allows a walk up user to print a file from a floppy disk...

Page 186: ...30 426 425 420 Use the following steps to make prints using Media Print Quick Pathway Select Features on the control panel Select Media Print Make sure the disk is DOS formatted At the workstation sel...

Page 187: ...sk the files and directories contained on the diskette will be displayed The files and directories will be displayed in the Directory List Scroll through the list to find the file to be printed If the...

Page 188: ...the file to be printed The file name is automatically added to the Print List Select the name again to remove it from the list When all of the files required appear in the Print List select Start The...

Page 189: ...1 Network Scanning 6 Network Scanning The Network Scanning option will be available on the DC440 432 430 426 425 420 if the machine is connected to the network and the optional E mail and Network Scan...

Page 190: ...settings programmed for the selected template can be temporarily amended using the features available on the touch screen The Network Scanning screen displays the templates available to the machine a...

Page 191: ...e stored Document Folder Name the name of the folder in which the image will be stored Image Quality any adjustments required for specific types of originals Text Photo Auto Original Size the size of...

Page 192: ...time If more than 6 templates are available the scroll buttons are used to move down through the list HINT Only one template can be selected at a time It is possible that the templates displayed may n...

Page 193: ...to be successfully filed NOTE If a template containing a private filing location is selected and a password has not been entered then a pop up reminder will be displayed when Start is selected Load th...

Page 194: ...tatus of the job For more information please refer to Managing Scan Jobs on page 6 26 If the template has been set up with a Private Repository Select Start A pop up window will be displayed asking fo...

Page 195: ...ction it will change to Image Adjustment Refer to the following for more information Original Size page 6 8 Basic Image Quality page 6 9 Sides Imaged page 6 10 Reduce Enlarge page 6 11 Stored Image Se...

Page 196: ...chine s automatic size sensing The size detected will be matched to a standard size paper Custom allows a non standard paper size to be defined This feature can only be used when a document is placed...

Page 197: ...halftones and images or photographs Photo used for scanning continuous tone photographs HINT For best results scan a maximum of 5 photos in one job unless the machine has additional memory Auto Exposu...

Page 198: ...document 2 Sided Side 2 is Rotated DC440 432 430 425 scans both sides of the document the second side image is rotated 180 Image Orientation DC440 432 430 425 select this feature to identify the orie...

Page 199: ...d image file can be adjusted separately 100 sets the magnification to 100 size for size Auto reduces enlarges a document automatically to a size that fits the stored image size specified NOTE Auto Red...

Page 200: ...Size defines the size of the stored image file Same as Original produces an image size that matches the size of the original document Auto automatically adjust the image size based on the document si...

Page 201: ...from the scanned document Erase Options Off scanning is edge to edge Border Erase erases equal amounts 0 2 in from the top bottom and both sides of the document Edge Erase erases amounts 0 2 in specif...

Page 202: ...ge 6 17 If File Already Exists page 6 17 Document Management Fields page 6 18 NOTE Any changes that are made using the Output Format features are discarded after the Auto Clear timer expires or the Cl...

Page 203: ...text are required for Netware NDS environments For TCP IP users may specify an optional port number with the filing location IP address For example to specify filing to an IP port of 1026 enter 113 21...

Page 204: ...t Path and Volume Document Name or Document Folder This feature allows users to change the default Document Name For single page TIFF the Document Name defines the name of the folder where the image f...

Page 205: ...ing location that the scanned image file will be stored in NOTE Use this feature if filing to a private filing location or if there is a need to change the login information for the scanned job If Fil...

Page 206: ...Description Rename New File the Document Centre automatically names documents being scanned Do Not Save the Document Centre names documents being scanned using a value defined by the user If a file or...

Page 207: ...rty applications to retrieve or route the stored images A maximum of 6 entries can be displayed for editing at the Document Centre Users may be offered default values for an entry and this value can b...

Page 208: ...OTE Any changes that are made using this feature are discarded after the Auto Clear timer expires or the Clear All button is selected If an attempt is made to submit another scan job with the same Doc...

Page 209: ...430 426 425 420 User Guide Page 6 21 Network Scanning Select Network Scanning Select Output Format Select Document Management Fields The current saved setting will be displayed If required select and...

Page 210: ...mail Network Scanning and Server Fax Services NOTE If Authentication has been enabled it will be enabled for all three services The following steps may vary depending on the authentication mode set up...

Page 211: ...s A login name and password are required Select Enter Using the keyboard enter the network user name NOTE Select More Characters if required Select Enter Enter the network password NOTE Select More Ch...

Page 212: ...y configured by the System Administrator users may select alternative authentication environments Select Network Authenticated Access and then select Enter Enter the required login details OR Select G...

Page 213: ...Off NOTE If a user is logged on to Network Accounting or Auditron at the same time as Authentication the user will be logged off the other service at the same time as logging off from Authentication...

Page 214: ...scan jobs Once a job has been completed the job is deleted from this queue and displayed in the Completed Scan Jobs queue This queue maintains active and pending scan jobs The Scan Queue can hold up...

Page 215: ...obs contained in the Scan queue Use the toolbar across the top of the Scan Queue to manage the jobs Delete deletes the selected job Details displays additional information about a job in the Scan Queu...

Page 216: ...template file Status information about a job such as active or faulted Scanned Filed the number of sheets scanned and the total number of pages already successfully stored at the remote location Disp...

Page 217: ...nnected to the network and the optional E mail and Network Scanning kit has been installed Using the E mail feature users are able to send scanned images as e mail attachments Users can also add and r...

Page 218: ...8 recipient addresses can be entered in to the list The E mail screen can be set up as the default on selection of the Features button NOTE An SMTP compliant e mail address format must be used For exa...

Page 219: ...lace it on the Document Glass Select E mail Select To Using the keypad enter the recipient details NOTE Use the buttons along the top to access further options Select Enter The address will appear in...

Page 220: ...ting a From entry a user can select the Reply to button to edit the Reply to address Remove to delete the selected address Remove All to delete all the addresses A confirmation pop up message will be...

Page 221: ...s will allow you to create a CSV file A selection of e mail applications will also allow you to export a list of users in the CSV file format The completed file is imported to the device via CentreWar...

Page 222: ...ame display behaviour is controlled by the LDAP server and not the Document Centre NOTE The LDAP configuration may also return other search results for example AndrewS for the same search query If a u...

Page 223: ...If E mail is the default screen this tab will be called Added Features On selection it will change to Image Adjustment Refer to the following for more information Original Size page 7 8 Basic Image Q...

Page 224: ...etting Mixed Size Originals is always enabled to Auto Custom to define the size by programming the X and Y settings for non standard sizes Use either the scroll bars to enter the value or select a num...

Page 225: ...ontain halftones and mixed images Photo used for scanning continuous tone photographs and high quality halftones Auto Exposure enhances documents that have colored backgrounds Lighter Darker adjusts t...

Page 226: ...s a head to head double sided job 2 Sided Side 2 is Rotated scans the document as a head to toe double sided job NOTE The Document Feeder must be used when scanning 2 sided documents Image Orientation...

Page 227: ...tion defines the scan resolution options Select from 600 x 600 dpi 400 x 400 dpi 300 x 300 dpi 200 x 200 dpi or 100 x 200 dpi Output Image Format sets the format for scanned images to Tiff Multipage T...

Page 228: ...he PDF file extension Erase Erases unwanted marks from the edges of a scanned document Erase Options Off scanning is edge to edge Border Erase erases equal amounts 0 2 in from the top bottom and both...

Page 229: ...eply to Used to enter a reply to e mail address or to search a configured address book NOTE This feature can also be accessed from the Reply to button on the From details screen Quick Pathway Select F...

Page 230: ...Network Scanning and Server Fax Services NOTE If Authentication has been enabled it will be enabled for all three services The following steps may vary depending on the authentication mode set up by t...

Page 231: ...ogin name and password are required Select Enter Using the keyboard enter the network user name NOTE Select More Characters if required Select Enter Enter the network password Select Enter NOTE Select...

Page 232: ...ted Access can be enabled together This allows users to select how they wish to login NOTE The From address cannot be changed if E mail has been accessed via the Authentication Mode Select Network Aut...

Page 233: ...vironments If required please contact the System Administrator for further assistance If necessary select Network Authenticated Access Select Enter The environment name that appears in the Change butt...

Page 234: ...gging Off NOTE If a user is logged on to Network Accounting or the Auditron at the same time as Authentication the user will be logged off the other service at the same time as logging off from Authen...

Page 235: ...l active scan jobs Once a job has been completed the job is deleted from this queue and displayed in the Completed Scan Jobs queue This queue maintains active and pending Scan jobs The Scan Queue can...

Page 236: ...f the Scan Queue to manage the jobs Delete deletes the selected job Details displays additional information about a job in the Scan Queue Other Queues displays the other job queues available Completed...

Page 237: ...defined in the template file Status information about a job such as active or faulted Scanned Filed the number of sheets scanned and the total number of pages already successfully stored at the remot...

Page 238: ...Page 7 22 Xerox Document Centre 440 432 430 426 425 420 User Guide...

Page 239: ...432 430 426 425 420 User Guide Page 8 1 Print 8 Print When the Document Centre 440 432 430 426 425 420 is connected to the network electronic jobs that require printing can be sent from a workstation...

Page 240: ...ptions that are installed on the machine Select paper sizes applicable to the Paper Trays Fonts lists the fonts available Paper Output tab selects options such as the job type and the number of copies...

Page 241: ...a time out period is enabled and the job is not released during this time the machine automatically deletes the job Sample Print enables users to print and proof a single copy of a document before pri...

Page 242: ...mode which uses less dry ink Graphics mode selects specific options when printing graphics for example raster or vector PostScript tab use this screen to select the postscript output options and to co...

Page 243: ...x 11 long edge feed and 11 x 17 short edge feed paper sizes and can hold approximately 100 sheets of 20lb substance 20 On the DC426 420 each bin can accommodate5 1 2 x 8 1 2 8 1 2 x 11 long edge feed...

Page 244: ...nt jobs Fax print jobs report jobs and copy jobs Print Queue The Print Queue can hold approximately 500 jobs at one time Jobs are placed in the queue according to job priority and type When full the q...

Page 245: ...r Embedded Fax jobs no owner name is displayed For Server Fax jobs an owner name will be displayed For LAN Fax jobs it will be the person who submitted the job Status information about the progress of...

Page 246: ...can be set Other jobs in the queue bypass this job and are completed After a problem has been resolved or when ready to print the held job select the job and touch Release Delete deletes the selected...

Page 247: ...the jobs in the queue Item the number in sequence for the job Name the name of the document or the remote terminal Type the type of job for example Copy Owner the creator of the job For print jobs th...

Page 248: ...Page 8 10 Xerox Document Centre 440 432 430 426 425 420 User Guide...

Page 249: ...between the HTTP server and the DC440 432 430 426 425 420 Internet Services can be used in conjunction with scanning e mailing printing and faxing NOTE This feature must be installed and set up by th...

Page 250: ...accessed the Home Page for the Web UI displays with the following options Services Queue Status Properties Maintenance Assistance Interface Options The following table describes the various programmin...

Page 251: ...t Services Use the Help buttons and menus to access further information Print Fax Submission Submits a job for printing or faxing Refresh status now latest values jobs Update the page with the new inf...

Page 252: ...If required Type in the number of copies Using the drop down lists select other options Type the path and file name or select Browse if available to locate the file to be used Select the on screen gr...

Page 253: ...the new delete or copy buttons located at the top of the screen to create remove or copy a template NOTE If an entry has already been applied in Document Management Fields and a change is required sel...

Page 254: ...ting a queued print job Select Queue The Document Centre queue information will be displayed Select Refresh Jobs to update the job list Select the required job and then select either Promote to proces...

Page 255: ...elect Status The status of the Document Centre displays in the left frame The tray status including the size color and type of media tray availability and output tray is displayed in the right frame U...

Page 256: ...s are the settings that control the Document Centre and how it operates The settings contained within the Properties tab can only be modified by System Administrators Select Properties Select the opti...

Page 257: ...f the paper trays for the paper size required for printing If a tray is not configured for the required paper size the system will convert the job to print on a size that is available Contention Manag...

Page 258: ...es related to Defaults and Message Content LDAP Lightweight Directory Access Protocol Directory displays the properties related to the LDAP server Public Address Book this feature is available when an...

Page 259: ...amp of the file server Repository Setup Selects a file server repository for configura tion Template Pool Setup Used to set up a server for the template pool Default Template Provides a basic format a...

Page 260: ...0 432 430 426 425 420 User Guide Portfolio Contains the Document Centre service infor mation Xerox and system contact information the Document Centre profile fault history and billing meters are also...

Page 261: ...provides a way to view and test printer functions on the Document Centre Select Maintenance and the option required Font Listing displays a listing of PCL and PostScript fonts Print Test Page enables...

Page 262: ...b Use Assistance to access the internet links for software browser and Xerox support Select Assistance Select the option required to access the relevant information NOTE The Customer Support and Servi...

Page 263: ...nation These repositories are set up on the Properties Services Stored Templates Repository Setup page The application checks for the existence of the scanning username password and path Up to five pu...

Page 264: ...templates in Services Stored Templates Template Summary Individual Template Summaries are accessed via Services Stored Templates or Properties Services Default Template and contain information about t...

Page 265: ...the available File Fax Print Local Copy and Scan Services that can be defined in a template and the available parameters or options for each service These appear in the Services checkbox in a template...

Page 266: ...Filing Policy Defines how to store scanned out put files Valid choices are Over write Append New Exact New Auto Generate Document Name Defines the folder name for Single Page TIFF image files or the...

Page 267: ...document Text input documents that are pri marily composed of text line art or solid areas Photo input documents primarily composed of photos Auto Exposure Compensates for the low density quality of...

Page 268: ...l Size Select the dimensions of the input document The original size can be detected as auto pre set or cus tom Stored Size Set the dimensions of the output document Same as Original default auto mati...

Page 269: ...Custom enables the Scale With out Preserving Aspect Ratio field which enables reduction or enlarge ment of an image disproportion ately Type the percent 50 200 you wish to reduce or enlarge the image...

Page 270: ...a Up to 128 characters can be entered This option cannot be left blank Control Panel Prompt defines the prompt message that is to be displayed to the user at the Document Centre Up to 50 characters ca...

Page 271: ...settings are used to create the new template Enter the template details Select a service for the template NOTE A File or Fax Service must be defined for a template Select Apply The new template appear...

Page 272: ...e Select Apply An exact copy of the original template all service parameters remain with the new name will appear in the left frame Select this template and make any required changes NOTE Use the Add...

Page 273: ...cument at the Document Centre The document is scanned to the public repository To scan to a private repository Create a scan template for Scan and File Services Refer to Template Operations on page 9...

Page 274: ...late for Scan and File Services Refer to Template Operations on page 9 23 for information on creating a template Or Select Scan to PaperPort in the Internet Services template Select the template at th...

Page 275: ...t Select the fax template at the Document Centre Scan the document The document is faxed NOTE Scan to Fax jobs cannot be accessed or modified at the Document Centre Scan with Local Copy A hard copy do...

Page 276: ...contact the System Administrator Are you using the correct browser version Did you enter the correct IP address for the Document Centre in the browser Is the Document Centre filtered or blocked on the...

Page 277: ...432 430 426 425 420 is designed to use a variety of types of paper and other media This chapter offers information about loading paper and other types of media into the DC440 432 430 426 425 420 as w...

Page 278: ...ation about programming the paper tray attributes Preparing paper for loading Before loading paper into the paper trays fan the edges This procedure separates any sheets of paper that are stuck togeth...

Page 279: ...nd other media HINT To avoid jams and misfeeds do not load paper on top of paper that may still be in the tray Remove the paper and reload it on top of the new stock loaded Pull out the paper tray tow...

Page 280: ...e to its new position If not positioned correctly the guide will not slot into place To release the rear guide push down on the tab and slide the guide to its new position The tab will reset once the...

Page 281: ...ly into the tray An arrow is imprinted in the left front corner of each paper tray Place one corner of the stack of paper tightly into the corner of the tray covering the arrow Take care not to fill a...

Page 282: ...to accommodate larger paper is provided After loading media stock in the Bypass Tray the Change Attributes pop up window will be displayed on the touch screen Reprogram the paper type size or color t...

Page 283: ...paper neatly into the bypass tray ensuring that the paper stack is registered to the front right hand corner Take care not to fill the tray above the fill line Slide the rear guide towards the paper...

Page 284: ...elopes of 24lb substance 20 weight and any size envelope between 6 5 x 3 9 and 10 x 7 can be loaded Mailing envelopes must be at least 4 wide and between 6 and 9 5 long Reliable envelope sizes include...

Page 285: ...en the envelope tray is inserted the touch screen changes to display Envelope Tray Attributes Select Confirm to accept the size shown or select Change Envelope Size to change the size Adjust the guide...

Page 286: ...ier it is recommended that the Heavyweight option is selected as the Type in the Tray Attributes screen Loading the High Capacity Feeder Use the handle on the front to pull open the High Capacity Feed...

Page 287: ...cally switches from one tray to the other if the active tray runs out of paper This is called Auto Tray Switching However the DC440 432 430 426 425 420 will not automatically switch to a tray that con...

Page 288: ...r damp paper can cause jams and image quality problems Follow these simple rules to store paper Store paper in dry conditions away from extreme heat or cold such as radiators or open windows Store pap...

Page 289: ...rl when feeding lightweight paper Whenever possible use 20lb 24lb substance 20 24 bond paper Media Uses and Special Considerations Media Use Specifications 4 13 x 5 83 Postcard Paper NOTE paper should...

Page 290: ...EF 500 sheets maximum 20lb substance 20 paper Bypass Tray load SEF or LEF 50 sheets maximum 20lb substance 20 paper A4 SEF paper cannot be fed from the bypass tray when printing network jobs High Capa...

Page 291: ...50 sheets maximum 20lb substance 20 paper High Capacity Feeder do not use in this tray 11 x 17 the DC440 432 430 425 requires 64MB of memory otherwise the machine will not print on these sizes Over si...

Page 292: ...the machine 50 sheets maximum 20lb substance 20 paper High Capacity Feeder load LEF with the holes on the right for duplexing load with the holes on the left 2000 sheets maximum 20lb substance 20 pap...

Page 293: ...tray Envelopes Refer to page 10 8 for more information For mailings High Capacity Feeder Trays 1 2 3 4 and Bypass Tray do not use in these trays Envelope Tray replaces Tray 1 load with the opening fa...

Page 294: ...paper trays when required On completion of the job the labels should be removed and replaced in the box Card stock typically 110lb substance 110 Covers signs business cards Trays 1 2 3 4 do not use i...

Page 295: ...rays 1 2 3 4 load LEF or SEF with the removable strip down and on the left Paperbacked transparencies should not be fed from these trays Bypass Tray load LEF or SEF paper or removable strip up Always...

Page 296: ...Page 10 20 Xerox Document Centre 440 432 430 426 425 420 User Guide...

Page 297: ...hine and feature default settings to be customized to meet local requirements This chapter contains an explanation and step by step instructions for customizing the various defaults available on the m...

Page 298: ...her information about assigning PINs refer to Access Rights on page 11 86 Key Operator Tools If a PIN is entered that has been assigned Key Operator access rights the user can set up or change the mac...

Page 299: ...430 425 or Owner access rights on the DC426 420 the user can set up or change the Auditron settings The Internal Auditron is a feature which records machine usage by account and restricts usage and or...

Page 300: ...Rights Refer to Access Rights on page 11 86 for further information Changing the Settings Access the Setup Tools When the DC440 432 430 426 425 420 is delivered it contains a default password 22222 w...

Page 301: ...C440 432 430 426 425 420 System Administration Guide Select Access on the Control Panel A pop up window will be displayed on the Touch Screen Select on the Control Panel and use the number keypad to e...

Page 302: ...11 Contention page 11 13 Report Languages page 11 15 Touch Screen Contrast page 11 16 Customer Support No page 11 16 Paper Sizes page 11 17 Machine Serial Number page 11 17 Xerox Supplies Number page...

Page 303: ...to enter a Key Operator PIN see NOTE Select Enter in the pop up window NOTE The default password 22222 may be used if PINs have not been assigned Refer to Access Rights on page 11 86 for more informat...

Page 304: ...lable media To change the settings assign a priority to each tray Number 1 is the highest priority and depending on how many trays are available 4 5 or 6 will represent the lowest priority Each number...

Page 305: ...preferred display format for example the mm dd yy format would display 06 10 01 for a current date of 10th June 2001 Use the scroll buttons to select the current month mm day dd and year yy Select Sav...

Page 306: ...for example eleven o clock at night would either be displayed as 11 or 23 hours Use the scroll buttons to select the current time in hours and minutes Select Save and Close NOTE The current time is di...

Page 307: ...s Make changes as required Select Save to continue To change the default display for the Touch Screen Select Walkup Screen Select the preferred default screen Select Save The screen selected will be d...

Page 308: ...on When the Control Panel or Touch Screen is selected or the Platen cover lifted the machine responds within 1 second All features are available within 30 seconds NOTE If the Low Power timeout is set...

Page 309: ...tch to the off position Any stored jobs remain in the memory and the DC426 420 returns to an operational condition when powered on NOTE If Low Power is set higher than Power Save Auto Off the machine...

Page 310: ...achine will finish printing the current set Interrupt on Page Boundary The machine will finish printing the current page Priority or Print Queue Priority Programs the machine to complete Print or Fax...

Page 311: ...ports Please contact the Xerox representative for further information NOTE This option will not be available on Digital Copier configurations If necessary select Additional Setups Select any button to...

Page 312: ...not on the screen or if it is incorrect follow the instructions below to enter the correct number NOTE The number entered here will also be displayed within the WebUI Select Touch Screen Contrast Use...

Page 313: ...uired when calling for customer support HINT The Machine serial number is located inside the Left Front Cover of the machine under the Copy Print Cartridge Select Paper Sizes Select the preferred sele...

Page 314: ...pplies telephone number when Machine Status is selected NOTE The number entered here will also be displayed within the WebUI Select Xerox Supplies Number or Supplies Tel Number Use the numeric keypad...

Page 315: ...Override only if all other attempts to clear the fault have failed Entering Fault Override Mode might require action to disable the faulted component delete the faulted job or both depending on the ty...

Page 316: ...odule Copy Booklet Creation Sides Imaged 1 2 or 2 2 Duplex Module Copy Setups Sides Imaged 1 2 Sided or 2 2 Sided The machine will not print copy jobs if Duplex is disabled and Sides Imaged 1 2 or 2 2...

Page 317: ...s if the Finisher is disabled and the default is the Left Tray Finisher In Print Setups Printer Setups Tray Settings Destination Tray Left Tray The machine will not print Print jobs if the Finisher is...

Page 318: ...Device and Internal Auditron Control The Copy feature is enabled only for Internal Auditron Control Foreign Interface Device In Setups Auditron Setups External Control Device Per Page Control or Moni...

Page 319: ...n 1 10 Paper Tray 1 In Machine setups Paper Trays Default Tray The machine will not print Copy or Fax jobs if the disabled tray is the default tray The Paper Supply button will not be displayed on the...

Page 320: ...Page 11 24 Xerox Document Centre 440 432 430 426 425 420 User Guide Disabled Component Service Feature Disabled Feature Result...

Page 321: ...31 Erase DC440 432 430 425 page 11 32 NOTE These changes can only be made when a PIN Personal Identification Number which has been assigned Key Operator access rights is entered The default password...

Page 322: ...aults Select Copy Setups Select Reduce Enlarge Select Defaults Use the arrow buttons to select the default magnification setting The default magnification will automatically be selected when the machi...

Page 323: ...factory default presets are 1 100 2 8 1 2 x 5 1 2 through 8 1 2 x 14 3 8 1 2 x 11 through 11 x 17 4 8 1 2 x 14 through 8 1 2 x 11 5 11 x 17 through 8 1 2 x 11 Custom The Custom settings are used to re...

Page 324: ...s Colored backgrounds are automatically suppressed and line edges and text sharpened Photo for documents that contain photographs This setting identifies the use of black white and halftones to focus...

Page 325: ...ect the default output option required Stapled Uncollated Left Tray Collated Left Tray Uncollated Center Tray or Collated Center Tray NOTE The options available will be dependent on the machine config...

Page 326: ...of the page This is the factory default setting Head to Toe the image on the second side of each page is rotated 180 therefore the top of the document on the second side is at the bottom of the page...

Page 327: ...or Off to disable this feature Margin Shift DC440 432 430 425 Programs the default amount of Margin Shift to move the image up down or side to side on one or both sides of a page Margin Shift can be a...

Page 328: ...eatures with the erase values set to 0 inches Border Erase DC440 432 430 425 If necessary select Additional Setups Select Erase Select Border Erase or Edge Erase to change the settings a description o...

Page 329: ...Centre 440 432 430 426 425 420 User Guide Page 11 33 Setups Edge Erase DC440 432 430 425 Select Edge Erase Use the scroll buttons to set the default Edge Erase settings Select Save Select Close to ex...

Page 330: ...Fax Setups please refer to Embedded Fax Setups page 11 37 Access the Fax Setups Quick Pathway Select Access on the Control Panel Enter Key Operator PIN see NOTE below Select Fax Setups Select the opti...

Page 331: ...ps NOTE If only Server Fax or Embedded Fax is installed on selection of Fax Setups the relevant setup screen will automatically be displayed If necessary select the Fax option required NOTE This scree...

Page 332: ...ct your System Administrator for further assistance Enable Disable disables or enabled Server Fax Confirmation Report confirms whether the fax has been successfully scanned and filed to the 3rd Party...

Page 333: ...options Fax Communication Setups to set options that affect incoming and outgoing fax documents such as re dialing and preventing the receipt of junk fax documents Fax Terminal Setups This section co...

Page 334: ...s the telephone number for the machine If the identification number has not been programmed the DC440 432 430 426 425 420 displays a pop up message instructing users to enter the ID number before comp...

Page 335: ...For example it could indicate the location of the machine for example Copier West or be the Company name Select Local ID If more than 1 line is connected select the line to set the local ID Enter the...

Page 336: ...ganization sending the fax in the header of the transmission report and in the cover letter for fax documents Select the second Local Name on the right of the screen Use the keypad on the screen to en...

Page 337: ...time that is entered here Select the second Company Logo on the right of the screen Use the keypad on the screen to enter the Company Logo up to 30 characters including spaces Select Save HINT Select...

Page 338: ...de Long Document DC440 432 430 425 This feature allows the Key Operator to set up the machine to scan and send fax documents that are longer than 16 5 Select Long Document Select 600 mm or 3600 mm to...

Page 339: ...Page 11 43 Setups Dialling Digits Reporting DC440 432 430 425 This default selects whether the first or the last 20 digits of a telephone number are displayed on reports and headers Select Dialling D...

Page 340: ...mines the required reduce enlarge ratio for printing on the selected paper Page Margin This feature defines the maximum amount of space between the length of an incoming fax and the length of the pape...

Page 341: ...fax documents and reports single sided All 2 Sided prints fax documents and reports double sided 1 2 2 prints fax documents with the first page single sided and the rest of the pages double sided Rep...

Page 342: ...ation HINT Typically the Left Tray is the default fax tray the Center Tray is the default copy tray If a Finisher is installed the options will include Finisher Stapled Select Paper Attributes Select...

Page 343: ...on 11 x 17 paper Alternatively choose to have the machine reduce the image to fit Fax Report Options Access Fax Terminal Setups as described on Fax Terminal Setups on page 11 37 Select Fax Report Opti...

Page 344: ...ncluded Broadcast and Multi Poll Reports Programs the machine to print a report of each broadcast send and multi polling operation to multiple remote machines When a fax is sent to one fax number the...

Page 345: ...transmission and displays a reduced image of the first page of the original document after each transmission is completed Select Transmission Report Select the option required Always Print automatica...

Page 346: ...s Fax Terminal Setups as described on Fax Terminal Setups on page 11 37 Select Fax Panel Defaults Resolution Sets one of three resolutions as the default setting for outgoing fax documents The default...

Page 347: ...roves image quality and rendition use for photos halftones and images with grey tones Lighter Darker Original Type Auto separates images into text and photo areas automatically and implements image pr...

Page 348: ...ode to be used based on the maximum capabilities of the remote fax machine This mode minimizes the data transmission errors by using Error Correction Mode ECM Initial communication speed is 33 600 Bit...

Page 349: ...0 bps and 7200 bps Forced 4800 bps used when fax communications are susceptible to errors This mode is slower but less susceptible to errors NOTE In some regional areas the use of the Communication Mo...

Page 350: ...Select Mailbox Password Use the keypad on the Control Panel to enter a four digit password 0000 9999 Select Save Select Mailbox Name Use the keypad on the Touch Screen to enter a name of up to 10 char...

Page 351: ...anagement Access Fax Terminal Setups as described on Fax Terminal Setups on page 11 37 Select Fax File Management Select Delete Mailbox Select Confirm to delete the selected mailbox and its contents S...

Page 352: ...d fax documents Delete in 24 hours DC426 420 automatically deletes all failed fax documents after 24 hours Keep keeps all failed fax documents until they are manually deleted Files for Polling DC440 4...

Page 353: ...anually deleted Fax Communication Setups This section contains the procedures to set the following Outgoing Fax Options page 11 58 Incoming Fax Options page 11 63 Line Use Restriction page 11 66 Selec...

Page 354: ...Fax Options Dialing Type This setting programs a tone or pulse dialing NOTE This feature is restricted in some areas Tone 10 PPS pulse per second for a rotary dial 20 PPS pulse per second for a rotar...

Page 355: ...umber of times the machine will automatically attempt a redial if a connection cannot be made Redial Interval sets the time intervals in minutes between redials NOTE This feature is restricted in some...

Page 356: ...420 User Guide Select Redial Management Select Redial Count Select the scroll buttons to select the number of redial attempts Select Save Select Redial Interval Select the scroll buttons to select the...

Page 357: ...l a connection is made After connection the line monitor is removed Line Monitor Volume sets a default volume for line monitoring as High Normal or Low Select Line Monitor Select On to enable this fea...

Page 358: ...g a single phone call Resend Count Sets the number of attempts that can be made to automatically re transmit a failed page if a page error occurs Select Batch Send Select On to enable this feature or...

Page 359: ...1 57 Select Incoming Fax Options Auto Answer Delay Sets the delay in seconds before incoming calls are automatically answered NOTE This feature is restricted in some areas Select any button to change...

Page 360: ...ote machines whose Local ID numbers are programmed into the Dial Directory All other fax documents are rejected thereby ensuring junk fax documents such as advertisements and circulars are not receive...

Page 361: ...425 When enabled the machine automatically prints information about the transmitting machine on the top of each page Secure Fax Receive DC440 432 430 425 This feature ensures that incoming faxes are t...

Page 362: ...to be reserved for incoming fax documents NOTE It is recommended that Line 1 is used to receive faxes and Line 2 set to transmit and receive faxes Select Line Use Restriction Select Line 1 or Line 2 S...

Page 363: ...be viewed on the User Interface screen by a user with Auditron Administrator privileges The Job Based Accounting DC440 432 430 425 this feature is an external device available on network configured m...

Page 364: ...inistrator privileges and on the DC426 420 to users who have Owner privileges For further information about privileges please refer to Access Rights on page 11 86 Access Auditron Setups Select Access...

Page 365: ...ws all the auditron accounts NOTE The default password is 22222 which may be used if PINs have not yet been assigned Auditron Enable Setups DC440 432 430 425 This setup enables the Auditron services t...

Page 366: ...his setup is used to create delete or modify the accounts Depending on local requirements for tracking usage one account number can be assigned to each department or one account number assigned to eac...

Page 367: ...etups Make selections as required see below for a description of each Select Save To add an account Select Add Account Enter the account number between 4 and 16 digits long using the screen keypad Sel...

Page 368: ...s which can be assigned to this account for each service selected No Limit select this button to assign no restriction on the number of prints for this account for each service selected Not Allowed a...

Page 369: ...counts To reset the counters for ALL ACCOUNTS to zero select Reset All Counters at the top of the screen Select Confirm Select Close to continue To reset the limits for ALL ACCOUNTS to zero select the...

Page 370: ...Therefore the account limit may be exceeded The maximum number of pages allowed after the limit has been reached is three pages For Fax jobs no extra pages are allowed beyond the account limit Termin...

Page 371: ...and limit of the counters for each service associated with the selected account Clear Counters resets the counters for the selected account to zero Select Confirm in the pop up window and Close to co...

Page 372: ...tion Setup to set up how the machine should behave when an account reaches its account limit NOTE The default password is 22222 which may be used if PINs have not yet been assigned Service Access Setu...

Page 373: ...ll depend on the machine configuration for example if the machine does not have Fax capability then the Fax option will not be displayed Account Setup DC426 420 This setup is used to create delete or...

Page 374: ...Access Auditron Setups Select Internal Auditron Select Account Setup Make selections as required see below for a description of each Select Close Select Add Account Enter the new account number betwe...

Page 375: ...o zero HINT Users can check the status of their accounts by selecting Machine Status on the Control Panel Auditron is on the Reports Counters tab Delete Account the selected account will be deleted Mo...

Page 376: ...b Completion Setup DC426 420 This feature sets machine behavior when the user s account limit has been reached When the limit is reached the machine will either stop the current job immediately or let...

Page 377: ...d to print Delete Pending Jobs if set to On when an account limit is reached all pending jobs assigned to this account will be deleted Select Job Completion Setup Make selections as required see below...

Page 378: ...or example the IP address to gain access to the Document Centre When a job is submitted to the machine users are prompted to type in a User ID and an Account ID A remote server will supply a set of va...

Page 379: ...System Administrator to enter a default user number which can be used by users Users may still edit the ID as normal but must delete the entry before entering another number Default Account ID used b...

Page 380: ...al Control Device Make selections as required a description of each follows NOTE The default password is 22222 which may be used if PINs have not yet been assigned Off to specify that a Foreign Interf...

Page 381: ...11 85 Setups Monitor without limits to set the device to track the usage of the machine but not to limit users to a number of copies or prints Monitor with limits to set the device to track the usage...

Page 382: ...figuration Key Operator System Administrator Auditron Administrator DC440 432 430 425 Owner NOTE The factory default password is 22222 This password is used initially prior to new PINs being assigned...

Page 383: ...or all privileges assigned to only ONE user The following table illustrates a situation where various privileges are assigned to five users Key Operator System Administrator Auditron Administrator Own...

Page 384: ...is user cannot access any other Setups PIN 3456 enables its assigned user to enter the Setup Tools and access the Print Setups E mail Setups and the Network Scanning Setups This user cannot access any...

Page 385: ...ontrol Panel and enter a PIN with Owner Privileges Select Enter in the pop up window NOTE The factory default password is 22222 This password is used initially prior to new PINs being assigned To prev...

Page 386: ...g the pop up keypad enter a number between 4 and 16 digits Select Save Use the search facility or scroll buttons to select the user pin number for the user whose privileges are to be set or modified S...

Page 387: ...rox Document Centre 440 432 430 426 425 420 User Guide Page 11 91 Setups Delete PIN Use the search facility or scroll buttons to select the User PIN number to be deleted Select Delete PIN Select Confi...

Page 388: ...ork Accounting or the Auditron at the same time as Authentication the user will be logged off the other service at the same time as logging off from Authentication NOTE Refer to the DC440 432 430 426...

Page 389: ...tups Networked Authenticated Access when enabled users will need to enter their name and password to gain access to protected features The user name and password are sent to a server for verification...

Page 390: ...or TCP IP file server NOTE Refer to the DC440 432 430 426 425 420 System Administration Guide for more information Job Template Pool This feature provides the filing protocol option for the location o...

Page 391: ...Centre Confirmation Sheet The Confirmation Sheet prints a summary of details associated with the scanning and distribution of a Network Scanning job Update All Templates Applies the changes to all the...

Page 392: ...432 430 426 425 420 System Administration Guide for more information Port Setups set up the required port on the system Ethernet Parallel Port or Token Ring are the available options Protocol Setups...

Page 393: ...tray configurations Media Settings specifies the default size type and colour of stock used for printing documents and specifies the default type and colour for printing Banner Sheets and Reports Als...

Page 394: ...Page 11 98 Xerox Document Centre 440 432 430 426 425 420 User Guide Tower Mailbox Setups Allows users to be assigned to a specified bin There are 10 bins available...

Page 395: ...s to e mail to scan an original document convert the scanned document to an electronic format and then send that information to one or more e mail address destinations NOTE Refer to the DC440 432 430...

Page 396: ...Page 11 100 Xerox Document Centre 440 432 430 426 425 420 User Guide...

Page 397: ...440 432 430 426 425 420 User Guide Page 12 1 Maintenance 12 Maintenance There will be times when the machine will require maintenance tasks to be carried out Information contained in this chapter will...

Page 398: ...the Copy Print Cartridge cleaning solutions editing markers and staples are available for the DC440 432 430 426 425 420 To obtain supplies contact the local Xerox office giving the company name the p...

Page 399: ...g materials only as directed in this documentation Keep all cleaning materials out of the reach of children WARNING Do not remove the covers or guards that are fastened with screws You cannot maintain...

Page 400: ...t lint free cloth lightly dampened with water The Document Feeder and Output Trays Use a cloth moistened with water to clean the Document Feeder output trays paper trays and the outside areas of the D...

Page 401: ...rtridge message appears CAUTION When ordering a new Copy Print Cartridge make sure the correct cartridge is ordered for the Document Centre by specifying which Document Centre model you have For assis...

Page 402: ...ox Document Centre 440 432 430 426 425 420 User Guide Slide the Finisher and or High Capacity Feeder away from the machine To open the Duplex Module door release the lever located at the front of the...

Page 403: ...Xerox Document Centre 440 432 430 426 425 420 User Guide Page 12 7 Maintenance Release the handle to open the Upper Left Door Pull the Left Front Cover open towards you...

Page 404: ...TION Hold the empty Copy Print Cartridge away from you to avoid spilling any dry ink residue Holding the coloured lever as shown slide the cartridge out until you can take hold of the handle on top of...

Page 405: ...cal components may need replacing To recycle used Print Copy Cartridges return them to Xerox in the original packaging Return labels are included with each new cartridge Inserting the new Copy Print C...

Page 406: ...of the handle as you slide the Copy Print Cartridge all the way to the back of the frame It must click into place Pull the coloured tab to remove the sealing tape from the cartridge It is located on t...

Page 407: ...20 User Guide Page 12 11 Maintenance CAUTION Occasionally after the Copy Print Cartridge is replaced the first page printed is blank This is because the roller has not yet turned over to distribute fr...

Page 408: ...30 426 425 420 User Guide Loading Staples Finisher optional The Finisher contains an automatic stapler Staple cartridges contain 5000 staples To replace the cartridge Press and hold the button on top...

Page 409: ...r Guide Page 12 13 Maintenance The staple cartridge is located inside the small door which has a staple imprinted on the outside Pull open the door towards you Take hold of the cartridge as shown Gent...

Page 410: ...Guide Unpack the new stapler cartridge Slide the new cartridge into place Close the staple cartridge door If the Finisher tray does not rise automatically press and release the button on top of the F...

Page 411: ...er optional When the staple cartridge needs replacing or a staple jam occurs the indicator light on the right hand side of the Convenience Stapler will be lit A cartridge contains 5000 staples Indicat...

Page 412: ...do not slide at an angle Dispose of the used cartridge Unpack the new cartridge Before replacing the new cartridge check the position of the first staple The staple should be laying flat against the m...

Page 413: ...The DC440 432 430 426 425 420 has built in information to help identify and manage error messages and problems It also contains troubleshooting and problem solving procedures to help quickly resolve...

Page 414: ...s List in the Machine Status mode Refer to page 13 16 for an explanation of some of the fault codes and corresponding corrective actions Alternatively contact the DC440 432 430 426 425 420 Key Operato...

Page 415: ...ments Check the fill line in the tray to ensure the paper tray is not overloaded Do not use media that is torn wrinkled or folded To clear paper in any area of the machine locate the green dial or lev...

Page 416: ...he machine makes a squealing noise after it powers OFF 3 to 5 minutes after powering OFF the machine might make a squealing noise This is a normal occurrence Various components within the machine are...

Page 417: ...ot sense its connection Open and close each paper tray and the High Capacity Feeder power OFF the machine and then power ON the machine The touch screen does not display the Finisher Stapler option Sl...

Page 418: ...at they are just touching the paper Power the machine Off and then On Deformed transparencies Check to see if Transparencies is selected on the touch screen The machine automatically adjusts for diffe...

Page 419: ...Cartridge Reinstall the Copy Print Cartridge Replace the Copy Print Cartridge Paper sometimes folds over when it is delivered to the Finisher When using paper longer than 8 1 2 x 11 select the Center...

Page 420: ...or Pause when using Edit Keep the Document Feeder closed securely when scanning an edited document The exception is when using Bound Originals and Original Size Do not place edit marks within 1 4 of...

Page 421: ...again Run the job from the Document Glass Reinstall the Copy Print Cartridge Check the quality of the document Use Border Erase or Edge Erase to remove lines and marks from the edges of the document L...

Page 422: ...the Copy Print Cartridge Missing characters Load fresh paper Reinstall the Copy Print Cartridge Gloss variations coining Check the quality of the documents If the document has large areas of solid den...

Page 423: ...om a larger paper size to a smaller size reduce the image to fit onto the smaller paper size If you are using 8 1 2 x 11 size paper reduce the document slightly copying 90 instead of 100 Select Auto C...

Page 424: ...ibutes box is displayed If you change the media BUT do not change the attributes accordingly the machine might misfeed because it is trying to sense a size or type that is not loaded Check the attribu...

Page 425: ...k to see if the paper tray guides are locked into position Do not use media that is torn wrinkled or folded Load fresh paper Paper curls Check to see if the paper is loaded correctly Load paper in Pap...

Page 426: ...t the machine to Automatic Answer Mode The machine answers calls but will not accept incoming data If the job contains several graphics the machine might not have enough memory The machine will not an...

Page 427: ...fax printing on that specific type of paper Contact the Key Operator and make sure that the Junk Fax feature is not enabled in the Fax Communications setups A fax will not print it is marked Held in...

Page 428: ...f Fault Codes Code Description and Corrective Action 4A51 Document Feeder jam Open the top cover of the Document Feeder and remove any paper or objects 4B71 Copy Print Cartridge error Check to see tha...

Page 429: ...tory code contains a DTMF code after a secure code and begin again 0250 0252 A communication error occurred Contact the remote operator check the telephone line and begin again 0254 Operator error The...

Page 430: ...gin again 056F A communication error occurred Check the telephone line and begin again 0570 Check the ID of the remote machine and begin again 0573 057A Either the dial tone was not detected or the te...

Page 431: ...ar a radiator Avoid sudden changes in the DC440 432 430 426 425 420 s environment When a change occurs allow the DC440 432 430 426 425 420 at least two hours to adjust its settings to the new environm...

Page 432: ...e Center Xerox Welcome Center Telephone Number The telephone number of the Xerox Welcome Center is provided at the time of product installation For convenience and future reference please record the t...

Page 433: ...tions approvals and certifications These specifications are designed to provide for the safety of users and to ensure that the machine operates in a fully functional state Use the specifications liste...

Page 434: ...W DC440 432 430 426 425 420 with High Capacity Feeder 72 D x 72 W 1828mmD x 1828mmW DC440 432 430 426 425 420 with Finisher Finisher Stand or High Capacity Feeder Finisher Output Tray Duplex 72 D x 79...

Page 435: ...8 1 2 x 11 LEF 30 copies per side 11 x 17 SEF 14 copies per side DC430 432 One sided 8 1 2 x 11 LEF 32 cpm 11 x 17 SEF 20 cpm Two sided 8 1 2 x 11 LEF 23 copies per side 11 x 17 SEF 14 copies per side...

Page 436: ...32 Mixed Sizes Yes when selected on the user interface and the lead edges have the same dimensions Size Sensing Yes Paper Supply Trays 1 2 3 4 Capacity 500 sheets of 20lb substance 20 Paper Weights 1...

Page 437: ...e 20 paper Paper Sizes 8 1 2 x 11 LEF Paper Weights 16 110lb substance 16 110 Paper Supply for Envelope Tray optional Capacity 70 sheets of 24lb substance 24 envelopes Envelope Sizes 6 1 2 x 3 9 to 10...

Page 438: ...x 17 Paper Weights 16 110lb substance 16 110 Set Size 50 sheets of 20lb substance 20 paper Staples 5000 per cartridge Staples 2 50 sheets of 20lb substance 20 paper NOTE Envelopes should not be fed t...

Page 439: ...20 paper in each bin DC426 420 70 sheets of 20lb substance 20 paper in each bin Paper Sizes 5 1 2 x 8 1 2 8 1 2 x 11 LEF and 11 x 17 SEF Paper Weights 16 24lb substance 16 24 Delivery face down NOTE...

Page 440: ...bps standard less than 4 seconds DC426 420 14 4 Kbps standard less than 7 seconds Telephone Line Requirements Standard public analogue switched telephone line or equivalent Compatibility Super G3 ECM...

Page 441: ...Xerox Document Centre 440 432 430 426 425 420 User Guide Page 14 9 Specifications USA approved to FCC Pt 68 Canada approved to DOC CS 03 Other countries certified to national PTT standards...

Page 442: ...Page 14 10 Xerox Document Centre 440 432 430 426 425 420 User Guide...

Page 443: ...2 430 426 425 420 User Guide Page 15 1 Glossary 15 Glossary This chapter contains a list of terms used in the User Guide Each term has a corresponding definition that reflects the meaning of the term...

Page 444: ...e the DC440 432 430 426 425 420 is programmed to automatically answer calls Auto Exposure an image quality setting which enhances documents that have color backgrounds The DC440 432 430 426 425 420 ad...

Page 445: ...groups of copies of a multi page set of documents If you have a four page document and you want to make 10 copies of a document you will be making 10 copy sets Covers paper used to add to the front o...

Page 446: ...rk server used to access account information Factory Defaults settings which are incorporated into the machine at the factory and used by the machine when the user does not specify settings File Serve...

Page 447: ...of the document at the bottom of the page You typically turn over the page from the bottom edge Input the documents placed on the Document Glass or in the Document Feeder to be scanned Inserts paper u...

Page 448: ...a document from the mailbox of a remote machine Manual Answer Mode a selection that prevents the machine from automatically answering the telephone Mask Data private data that the machine conceals wh...

Page 449: ...te directly with other nodes Pending Jobs Report a report that lists the jobs that are in memory and the amount of available memory Photo enhance photographs Polling retrieves a document from a remote...

Page 450: ...machine scans Select the standard setting for normal documents and fine and superfine settings for documents with more detail SAP Service Advertising Protocol Scan sensing or reading a paper document...

Page 451: ...cument in memory until it is retrieved by a remote fax machine System Administrator a designated user who sets and maintains the network settings on the machine TCP IP Transmission Control Protocol In...

Page 452: ...Page 15 10 Xerox Document Centre 440 432 430 426 425 420 User Guide...

Page 453: ...ices 14 asterisk button 24 auditron foreign interface device 84 auditron access screen 26 auditron enable setup 69 auditron setups 67 authentication 14 authentication mode e mail 14 authentication mod...

Page 454: ...t copy 11 comment setup fax 42 communication mode setup 52 communication mode fax 21 company name setup 40 completed fax jobs queue 65 completed print job queue copy 56 completed print jobs queue 9 co...

Page 455: ...idge replacement 5 copying procedure 2 1 load the documents 2 2 select the features button 6 3 select the features 7 4 enter the quantity 8 5 select start 9 6 identify the job in the print queue 9 cou...

Page 456: ...authentication service 17 erase 12 options 12 image adjustment 7 internal address book 6 login guest and network authenticated access 16 login guest access 14 login network authenticated access 15 man...

Page 457: ...ividual 37 dial directory setup 37 dialling 10 51 fax reports 35 options 35 ISDN digital line 67 keypad 15 LAN fax features 62 lighter darker 20 mixed size originals DC420 33 more features 55 more fea...

Page 458: ...ult interrupter GFI 20 group dial directory fax 40 H hash button 24 help button 24 27 high capacity feeder loading 10 high capacity feeder HCF 10 high capacity feeder specifications 5 hints convention...

Page 459: ...l area network 62 LAN fax features 62 language button 24 Laser Safety 14 left tray specifications 5 lighter darker setup 51 lighter darker fax 20 lighter darker server fax 55 line monitor setup 61 lin...

Page 460: ...modes 16 feature button 17 job status button job status button 18 machine status button 19 more fax features server fax 55 more features fax 55 N n up copy 36 network scanning 2 authentication mode 2...

Page 461: ...tput defaults setup 29 output format copy 34 output format e mail 13 output format network scanning 14 output quality 19 output selection setup 46 output copy 10 P page edit options copy 33 page edit...

Page 462: ...queue 65 completed print job queue 56 completed print jobs 9 completed scan jobs 27 completed scan jobs e mail 20 fax queue 63 print 6 print queue copy 53 scan 26 scan e mail 19 queue tab internet ser...

Page 463: ...ork authenticated access 60 login network authenticated access 59 more fax features 55 original input size 56 original size options 56 original type 49 resolution 48 sending a fax 1 select features 45...

Page 464: ...53 fax panel defaults 50 fax printing options 44 fax report options 47 fax setups 34 fax terminal options 38 files for polling 56 if file already exists 95 image quality 28 incoming fax options 63 int...

Page 465: ...options e mail 10 sides imaged options network scanning 10 sides imaged setup 29 sides imaged copy 14 sides imaged e mail 10 sides imaged network scanning 10 sides scanned fax 9 sides scanned server f...

Page 466: ...light 24 start button 24 T telephone fax 13 template and template list network scanning 4 template management internet services 16 template operations internet services 23 template pools internet ser...

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