Toshiba E-STUDIO2008A, Service Manual, Page: 788 / 1016

e-STUDIO2008A/2508A/3008A/3508A/4508A/5008A © 2015 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE AND TROUBLESHOOTING
8 - 250
[1C70] SMTP client OFF
[1C71] SMTP authentication ERROR
[1C72] POP Before SMTP ERROR
[1C80] Internet FAX transmission failure when processing E-mail job received
[1C81] Onramp Gateway transmission failure
[1C82] Internet FAX transmission failure when processing FAX job received
Classification Error item
Internet FAX related error SMTP client OFF
Check item Measures
Setting • Set the SMTP valid and perform the job again.
Classification Error item
Internet FAX related error SMTP authentication ERROR
Check item Measures
Setting • Check that SMTP authentication method, login name and
password are correct, then perform authentication again.
Classification Error item
Internet FAX related error POP Before SMTP ERROR
Check item Measures
Setting • Check that both the POP Before SMTP setting and POP3
setting are correct, then perform authentication again.
Classification Error item
Internet FAX related error Internet FAX transmission failure when processing FAX job
received
Check item Measures
Setting • Reset the “Received InternetFax Forward”.
Classification Error item
Internet FAX related error Onramp Gateway transmission failure
Check item Measures
Setting • Reset the mail box.
Classification Error item
Internet FAX related error Internet FAX transmission failure when processing FAX job
received
Check item Measures
Setting • Reset the “Received Fax Forward”