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e-STUDIO2008A/2508A/3008A/3508A/4508A/5008A
ERROR CODE AND TROUBLESHOOTING
8 - 111
8.3.8
Finisher jam
[ 1 ] Jam in bridge unit
[E910] Paper not reaching the bridge unit transport sensor-1
[E920] Paper stopping at the bridge unit transport sensor-1
Classification
Error content
Finisher jam (Bridge unit)
Paper not reaching the bridge unit transport sensor-1
Paper stopping at the bridge unit transport sensor-1
Proce
dure
Check item
Result
Measure
Next
Step
1
Bridge unit
Check if there is any paper in the bridge unit
and remove it if there is.
2
2
Is the bridge unit transport
sensor-1 working?
(Perform the input check:
03-[FAX]OFF/[3]/[F]) / 03-
[FAX]OFF/[4]/[F])
Yes
3
No
1. Check if the connector CN302 on the LGC
board is disconnected from the bridge unit
transport sensor-1 (entrance sensor) or the
harnesses are open circuited. Check if the
connector J681 of the bridge unit is
disconnected. Correct if any.
2. Replace the bridge unit transport sensor-1.
3. Replace the LGC board.
3
Is the bridge unit gate
solenoid working?
(Perform the output check:
03-232)
Yes
4
No
1. Check if the connector CN302 on the LGC
board is disconnected from the bridge unit
gate solenoid or the harnesses are open
circuited. Check if the connector J681 of the
bridge unit is disconnected. Correct if any.
2. Replace the bridge unit gate solenoid.
3. Replace the LGC board.
4
Does the transport roller of
the bridge unit work when
the fuser motor is rotated?
(Perform the output check:
03-113/163)
Yes
Check if the rollers in the exit roller, the
pressure spring and the bridge unit are worn
out.
No
Check the drive system of the equipment and
bridge unit.
Parts to be replaced
Remark
Bridge unit transport sensor-1
LGC board
Bridge unit gate solenoid