E24254-01
57
2
System Assurance
The system assurance process is the exchange of information among team
members to ensure that no aspects of the sale, order, installation and
implementation for the StorageTek SL8500 Library are overlooked. This
process promotes an error-free installation and contributes to the overall
customer satisfaction.
The system assurance team members (customer and StorageTek) ensure that
all aspects of the process are planned carefully and performed efficiently. This
process begins when the customer accepts the sales proposal. At this time, a
StorageTek representative schedules the system assurance planning
meetings.
■
System Assurance Planning Meetings
The purpose of the system assurance planning meetings are to:
•
Introduce the customer to the SL8500 Library
•
Explain the system assurance process and establish the team
•
Identify and define the customer requirements
•
Identify the customer configurations
•
Complete the order
•
Prepare for the installation and implementation
Table 17. System Assurance Task Checklist
Task
Completed?
Introduce the teams to the SL8500 library.
Yes
❏
No
❏
Complete the following Team Member Contact sheets.
Yes
❏
No
❏
Review and complete the
“Site Survey Forms” in Chapter 3
. Yes
❏
No
❏
Review and complete
“Site Preparation” in Chapter 4
. Yes
❏
No
❏
Review the
“Ordering Information” in Chapter 5.
Yes
❏
No
❏
Determine the schedule:
Delivery:
Date:____________________________________ Time: ___________
Installation:
Date:____________________________________ Time: ___________
Yes
❏
No
❏
Yes
❏
No
❏
Summary of Contents for StorageTek StreamLine SL8500
Page 4: ...Summary of Changes iv SL8500 Systems Assurance Guide July 2011 E24254 01 ...
Page 12: ...Contents xii SL8500 Systems Assurance Guide July 2011 E24254 01 ...
Page 18: ...Tables xviii SL8500 Systems Assurance Guide July 2011 E24254 01 ...
Page 76: ...Introduction 56 SL8500 Systems Assurance Guide July 2011 E24254 01 ...
Page 97: ...E24254 01 Chapter 3 Site Survey Forms 77 Site Survey Forms Figure 21 Content Management Plan ...
Page 137: ...E24254 01 Chapter 4 Site Preparation 117 Site Preparation ...
Page 138: ...Site Preparation 118 SL8500 Systems Assurance Guide July 2011 E24254 01 ...
Page 198: ...Electrical Conversions 176 SL8500 Systems Assurance Guide July 2011 E24254 01 ...
Page 206: ...Comparisons 184 SL8500 Systems Assurance Guide July 2011 E24254 01 ...
Page 233: ...E24254 01 Appendix H Partitioning 211 Partitioning Make copies as necessary ...
Page 240: ...Partitioning 218 SL8500 Systems Assurance Guide July 2011 E24254 01 ...
Page 251: ...E24254 01 Appendix J Work Sheets 229 Work Sheets Figure 73 Content Management Work Sheet ...
Page 276: ...Index 254 SL8500 Systems Assurance Guide June 2011 E24254 01 ...
Page 277: ......
Page 278: ...Oracle Corporation Worldwide Headquarters 500 Oracle Parkway Redwood Shores CA 94065 U S A ...