
Image Skew
Symptom
Possible cause
Necessary actions
Images are skewed
Incorrect installation of paper
Install the paper correctly.
Incorrect paper guide position
Adjust the paper guide
correctly.
• When adjusting the paper
width, use the right side
guide only, with the green
clip. Do not hold
• the left side guide at this
time, or skew will occur.
Defective registration roller
Repair the paper feed unit.
Incorrect action of paper
transfer roller
Check the paper transfer roller.
Defective BCU
Replace the BCU.
Incorrect installation of paper
tray
Uninstall the paper tray units
and re-install them.
Background Stain
Symptom
Possible cause
Necessary actions
The reverse side of the paper is
not clean.
Unclean paper transfer roller
Clean the paper transfer roller.
Unclean paper path
Clean the paper path.
Unclean registration roller
Clean the registration roller.
Defective fusing unit
Replace the fusing unit.
Troubleshooting Guide
623
Summary of Contents for Z-P2
Page 1: ...Model Z P2 Machine Codes M257 Field Service Manual April 2015 ...
Page 2: ......
Page 30: ...1 Product Information 28 ...
Page 73: ...9 Install the securing holder E 10 Reassemble the machine Tray Heater 71 ...
Page 86: ...3 Preventive Maintenance 84 ...
Page 92: ...5 Left cover B Right Cover 1 Open the duplex unit A 4 Replacement and Adjustment 90 ...
Page 128: ...5 Open the upper cover A 4 Replacement and Adjustment 126 ...
Page 131: ...4 The left stay A x 4 5 Rear holder bracket A x 2 Image Transfer 129 ...
Page 139: ...3 Remove the two screws 4 ID sensor board bracket A x 1 Image Transfer 137 ...
Page 141: ...4 Exit the SP mode Image Transfer 139 ...
Page 146: ...2 Temperature Humidity sensor A x 1 x 1 4 Replacement and Adjustment 144 ...
Page 187: ...3 Bracket A x 1 4 Release the paper feed unit A x 1 Paper Feed 185 ...
Page 201: ...5 Inner left upper cover page 94 6 Paper exit unit holder A x 1 Paper Exit 199 ...
Page 211: ...6 Release the left arm A x 1 Duplex Unit 209 ...
Page 215: ...3 Duplex lower guide plate A 4 Duplex upper guide plate A x 7 Duplex Unit 213 ...
Page 220: ...8 Right and left arms A x 2 each 4 Replacement and Adjustment 218 ...
Page 221: ...9 Duplex By pass motor bracket with the frame A x 6 10 Guide plate A x 4 Duplex Unit 219 ...
Page 245: ...5 Disconnect the connector 6 Disconnect the six connectors x 1 Electrical Components 243 ...
Page 254: ...4 Replacement and Adjustment 252 ...
Page 564: ...5 System Maintenance Reference 562 ...
Page 637: ...Model Z P2 Machine Codes M257 Appendices February 2015 ...
Page 638: ......
Page 640: ...2 ...
Page 648: ...1 Appendix Specifications 10 ...
Page 652: ...MEMO 14 ...
Page 653: ...MEMO 15 ...
Page 654: ...MEMO 16 EN ...