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T
roubleshooting
Troubleshooting
Error Message
Follow the instructions below when an error code or message appears. If the problem persists or if the error
code/message displayed is not shown here, contact your technical support office.
Error
Message Solution
Bad System CMOS
An error has occurred in the memory of system settings. This occurs
when the memory content is changed by an unexpected program
operation, etc.
Start the Setup Utility and return the settings to the default values,
•
and then change the settings as necessary.
If the problem persists, the internal clock battery may need to be
•
replaced. Contact your technical support office.
System CMOS Checksum Error
Invalid Year. System date restored
to
01/01/20XX
The date and time settings are not correct.
Start the Setup Utility and set the correct date and time.
•
If the problem persists, the internal clock battery may need to be
•
replaced. Contact your technical support office.
Error
Hard disk access is prohibited by
“Hard Disk Lock”
Run the Setup Utility, and set [Hard Disk Lock] to [Disabled].
•
Press <F2> to enter setup
Write down the error details and press
•
or
to start the
Setup Utility. Change the settings if necessary.
Reboot and Select proper Boot
device or Insert Boot Media in
selected Boot device and press
a key
The computer cannot be booted from the floppy disk or the hard disk.
Remove the floppy disk drive.
•
Confirm [Hard Disk] of [Information] menu in the Setup Utility.
•
If [xxx GB] is displayed, reinstall Windows.
•
If [None] is displayed, contact your technical support office.
•
Remove the USB device or set [Legacy USB Port] to [Disabled] in
•
the Setup Utility.
Disk error
Press any key to restart
Starting the Setup Utility:
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