77
T
roubleshooting
9
Select the [Main] menu.
10
Select [Diagnostic Utility].
When the PC-Diagnostic Utility starts up, it will automatically begin the diagnostic check for all hardware
components.
The touch pad and the internal keyboard may not be used when each hardware checking is running.
While checking, blue and yellow colors are displayed on the left side of the hardware icon (A).
A
xxxx, xx
By clicking the icon, you can execute the following operations:
Start the diagnostic check from the beginning
Stop the diagnostic check (You cannot restart the check partway
through by clicking )
Display help (click the screen or press
(Space) to return
to the original diagnostic check screen)
You can check the status of the diagnostic check by the display color on the left side of the hardware
•
icon (A).
Aqua: Not running diagnostic check
•
Alternating blue and yellow: Currently running diagnostic check. The interval of the alternating colors
•
differs depending on the type of diagnostic check currently running.
During memory diagnostic check, the display may freeze for a long period of time. Wait until the
•
process is complete.
Green: No problems discovered
•
Red: Problems discovered
•
The diagnostic check may require a longer period of time if you use the computer in a high ambient
•
temperature.
NOTE
Using the following procedure, you can run a diagnostic check on a specified hardware component.
•
1
Click
to stop the diagnostic check.
2
Click the icon for the hardware that is not to be checked, so that
the icon is displayed in gray (B).
When running a check on the hard disk, the keyboard, or touch
pad, clicking the icon once will turn on the extended diagnostic
check (“FULL” (C) will be displayed below the icon); click again.
3
Click
to start the diagnostic check.
B
C
xxxx, xx
You can use the extended diagnostic check for the hard disk, keyboard and touch pad. (You do not
•
need to perform the extended diagnostic check for the keyboard and touch pad in normal use.). The
extended diagnostic check on the hard disk is more detailed, and so requires a longer period of time to
run.
You can also run the diagnostic check using the following procedure.
•
1
Execute step 7.
2
Press
+
while [Panasonic] boot screen is displayed.
If the [Panasonic] boot screen is not displayed, turn on the computer while holding down
•
+
.
Release your finger when [Please wait...] is displayed. If you continue pressing
•
+
, the
cursor may not be displayed.
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DFQW5600ZA̲BasicManual̲CF-S10.indb 77
2011/11/15 14:08:42
2011/11/15 14:08:42