Hardware
Phone
Symptom
Probable Cause
Corrective Action
Any
Internal caller
does not hear
busy signal
when calling
an internal
station in busy
condition.(Busy
signal is not
returned to
user when call
is immediately
camped on
to another
internal station
that is in busy
condition.)
COS option Camp On
Timer is set to 0.
To correct
•
disable Auto Camp on by
blanking Camp On Timer
in COS, or
•
delay Auto Camp On by
setting COS option- Camp
On Timer to a value other
than 0 (i.e. 10 seconds).
By doing this, the call still
Camps On, but only after
the timer expires.
The “Handset Volume
Adjustment - Saved”
parameter is set to
“No”
Set the “Handset Volume
Adjustment - Saved”
parameter to “Yes” in the
Class of Service Options
form.
Any
The volume
setting saved
on the handset
is lost.
The set is dual mode
and the volume was
set at its maximum.
For hearing safety,
dual mode sets are
programmed to
revert to their default
volume setting if
they are saved at
maximum volume
On a dual mode set, save the
volume at least one setting
level below maximum to
ensure that it will be saved.
Document Version 1.0
Troubleshooting Guide
64
Summary of Contents for MiVoice Business 3300 ICP
Page 1: ...MiVoice Business Troubleshooting Guide Release 9 4 SP1 Document Version 1 0 June 2022 ...
Page 10: ...Introduction Document Version 1 0 Troubleshooting Guide 4 ...
Page 45: ...Figure 4 DNS setting on MSL server manager ...
Page 323: ...Diagnosing Problems Document Version 1 0 317 Troubleshooting Guide ...