Configuring Softkeys
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BLF/LIST KEY
The BLF/List feature on the IP phones is specifically designed to support the BroadSoft
BroadWorks Release 13 Busy Lamp Field feature.
This feature allows the IP phone to subscribe to a list of monitored users defined through the
BroadWorks web portal.
In addition to monitoring the idle and busy state, the BLF/List feature also supports the ringing
and held state. When the monitored user is idle, the corresponding softkey is green. When the
monitored user’s phone is ringing, the corresponding softkey turns yellow. When the monitored
user on an active call or is attempting to make a call, the corresponding softkey turns red.
Finally, when the monitored user’s call is on hold, the corresponding softkey displays the
BLF/List hold icon.
The following table provides the BLF/List states on the phone and the corresponding icons.
Notes:
1.
BLF/List functionality can only be programmed on the top softkeys.
2.
BLF/List indicators can also be viewed through the Directory, Received Callers, and
Outgoing Redial Lists.
3.
For use with the BroadSoft BroadWorks Release 13 or higher platform only. Your
System Administrator must have BLF/List enabled on the BroadWorks call manager.
Contact your System Administrator for more information.
Notes:
1.
You can use a BLF/List-configured key to automatically dial out to the configured
extension.
2.
The BroadWorks BLF feature is not the same as the BroadWorks Shared Call
Appearance (SCA) feature and does not permit call control over the monitored
extension.
BLF/LIST STATE
SOFTKEY ICON
Idle
Seized
Alerting (incoming call)
Active
Held
