Additional Features
239
To Answer a Filtered Call
Use the following procedure to answer a filtered call:
1.
Lift the handset, press the
button, or press the
Answer
softkey if the phone has
no active call
or
Press the
Answer
softkey if on an active call.
To Ignore a Filtered Call
Use the following procedure to ignore a filtered call:
1.
Press the
button or
Ignore
softkey if the phone has no active calls
or
Press the
Ignore
softkey if on an active call.
To Push a Filtered Call Back to the Executive
Use the following procedure to push a filtered call back to the Executive:
1.
After answering a filtered call, press the
Push
softkey.
The phone will enter in the FAC for the BroadSoft Executive-Assistant Call Push feature
and automatically dial the FAC call.
The FAC call will be answered and the filtered call will be released if the push is successful.
To Perform a Blind Transfer of a Filtered Call to the Executive
Use the following procedure to perform a blind transfer of a filtered call to the Executive:
1.
After answering a filtered call, press the
Xfer
softkey.
2.
Enter the Executive’s phone or extension number and press the
Xfer
softkey.
The phone will recognize the Executive’s number and will change the transfer scenario
into an Executive-Assistant Call Push scenario (i.e. the phone will enter in the FAC for the
IP PHONE UI
IP PHONE UI
IP PHONE UI
Note:
If the push is unsuccessful, press the
Pickup
softkey to retrieve the filtered
call.
IP PHONE UI
