Configuring Softkeys
125
BLF/XFER
The
BLF
key allows one or more extensions to be monitored, and once there is any state
change with those extensions, the key shows the status of the monitored lines. The
Transfer
key allows a call to be transferred to other recipients blindly or consultatively. The
BLF/Xfer
key combines the
BLF
and
Transfer
keys' functionality together allowing the user to transfer
calls or use BLF with one key.
BLF/XFER KEY REQUIREMENTS AND FUNCTIONALITY
•
BLF/Xfer and BLF: A
BLF/Xfer
key can be configured for subscribing to an extension and
monitor the status of the extension, similar to the
BLF
key functionality. Changes of the
state of the monitored extension are indicated by the key’s graphical button image.
•
BLF/Xfer and Blind Transfer Calls: When the focused line is in the connected state, pressing
the
BLF/Xfer
key transfers the call to the extension unconditionally, disregarding the status
of the monitored extension.
If transferring a call to an extension fails, a message
Transfer Failed
displays on the phone,
and you can reconnect the call (get the call back) by pressing the line key again.
•
BLF/Xfer and Call Forward: When the focused line is in the ringing state, pressing the
BLF/Xfer
key forwards the call to the extension unconditionally, disregarding the status of
the monitored extension.
•
BLF/Xfer and Speed Dial: When the focused line and the monitored extension are idle,
pressing the
BLF/Xfer
key causes the phone to go offhook and dial the number of the
extension.
Note:
BLF/Xfer functionality can only be programmed on the top softkeys.
Note:
It is recommended that you enable the
Switch UI Focus to Ringing Line
parameter when using the BLF/Xfer feature. For more information about this parameter,
see
“Switch UI Focus to Ringing Line”
on
page 217
