Configuring Softkeys
113
CONFIGURING AN AUTOMATIC CALL DISTRIBUTION (ACD) KEY
USING
THE MITEL WEB UI
1.
Click on
Operation > Softkeys and XML
.
or
Click on
Operation > Expansion Module <N>
.
Softkeys
2.
Select from
Key 1
through
Key 48
on the Top keys.
3.
In the
Type
field, select
Auto call distribution
.
4.
In the
Label
field, enter a label to apply to this ACD key.
5.
In the
Line
field, select a line to apply Automatic call distribution. Valid values are
1
through
24
.
Expansion Module Keys
6.
Select from
Key 1
through
Key 16
(M680i)
or
Key 84
(M685i).
7.
In the
Line
field, select a line to apply Automatic call distribution. Valid values are
1
through
24.
8.
Click
Save Settings
.
MITEL WEB UI