Caller ID Inspect (F17)
Description
This feature allows a user who is active on a call to view Caller ID information for
a second call, without disconnecting the current call or putting it on hold. Users
can inspect ringing, active, or held calls.
Related Features
button, you can toggle between
Caller ID name and Caller ID number while inspecting lines.
for details on Caller ID information.
Considerations
This feature must be programmed on a button with lights on a system
display phone.
The user should make sure the green light next to the Caller ID Inspect
button is fluttering before pressing a line button or else the call the user is
active on is disconnected, and the user is connected to the call on the line
button that was pressed.
The user can inspect outside calls that appear on intercom buttons. (If the
call is an intercom call, the default display is shown.)
If users are not active on a call, they can press line and intercom buttons to
view Caller ID information for those lines; however, if they pick up the
handset, they will join or answer the call shown on the display.
Programming
(See Figure 2-3 in Chapter 2 for the location of special programming buttons
such as
s
and
e
on system phones.)
To program a Caller ID Inspect button:
1.
Press
f 0 0 s s c
at extension 10
or 11.
2.
Enter the number of the extension to be programmed with this feature.
3.
Press a programmable button with lights.
4.
Press
f 1 7
.
5.
Program another button for this extension or exit programming mode.
Using
1.
While active on a call, press the programmed button.
The green light flutters. Caller ID Inspect is activated.
2.
Press a line or intercom button.
The Caller ID information for the selected line or intercom displays.
Caller ID Inspect (F17)
5-41
Summary of Contents for PARTNER Advanced Communications System Release 1.0
Page 6: ...iv...
