—
For pickup calls: the extension picking up the call.
—
For forwarded calls: the extension answering the forwarded call.
Account Code.
This is the account code (up to 16 digits) assigned to
the call. This code typically is used for charging calls to a specific client,
project, or department.
Considerations
If a report cannot print because the printer is jammed or out of paper, the
system will store up to 45 records in its memory until they can be printed.
Additional calls will not be recorded.
In the event of a power failure, records of any calls in progress are lost.
Inside (intercom) calls are not recorded.
If you place a call on hold and the caller hangs up, the call is considered
complete and the record is sent to the call reporting device.
Conference calls appear as two outside calls. (This means two records
are generated on the report.)
Output Format
The following RS-232 serial transmission protocol is used for SMDR records:
1200 baud
No parity
8 data bits
2 stop bits
The call reporting feature also supports XON/XOFF protocol, carriage returns,
and line feeds.
Serial Printers
Use a 355A adapter, which converts a modular jack interface to an RS-232
25-pin connector, to connect a serial printer to the PARTNER ACS processor
module. If you connect a printer, make sure the printer can receive SMDR data
in the format described above (refer to the printer’s instructions or contact the
printer’s manufacturer if you need help).
Call Accounting Devices
You can send call information to a call accounting device (such as Lucent
Technologies’ Call Accounting Terminal—Basic or Plus) if you want to further
analyze call activity. The device stores rate table information and processes the
information it receives into meaningful reports that can help you optimize your
communications system. The primary application for call accounting devices is
“accounting,” or pricing of the calls.
The call accounting device connects directly to the SMDR jack on the PARTNER
ACS processor module and can also print out reports that include summaries by
hour, line, and extension. Refer to the manual provided with the call accounting
device for instructions on connecting it to your system.
Using Auxiliary Equipment
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