SMDR Record Type (#608)
Description
Call Reporting (often referred to as
Station Message Detail Recording or SMDR)
provides detailed tracking of telephone usage in a printed report. This System
Programming procedure allows you to specify whether all calls or outgoing calls
only are to be included on call reports.
Related Features
The date and time that appear on call reports are determined by
and
The call report page header prints in the
specified for extension 10.
(optional or forced) is used to enter an account
code for a call (for example, to charge calls to specific departments or
projects), the account code prints on the call report. If there are entries in
the
Forced Account Code List (#409)
, only valid account codes and any
other entered digits up to 16 print on the call report.
Marked
appear on the call report as F
nnn,
where
nnn is the Speed Dial code.
to identify whether a maximum of
15 or 24 digits is printed for dialed numbers on the call report.
For instructions on notifying the system that the printer has been aligned to
the top of a new page, see
, SMDR reports include the telephone numbers of
incoming calls.
Considerations
This feature requires special hardware and/or software. For more information,
see “Call Reporting Devices (SMDR)” in Chapter 4.
Valid Entries
1 = All Calls (outgoing and incoming)
✔
2 = Outgoing Only
Programming
(See Figure 2-3 in Chapter 2 for the location of special programming buttons
such as
s
and
e
on system phones.)
To identify the type of calls to include for call reporting:
1.
Press
f
0
0
s
s
#
6
0
8
at extension 10
or 11.
2.
Press
D
until the appropriate value displays.
3.
Select another procedure or exit programming mode.
SMDR Record Type (#608)
5-159
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