Lucent Technologies CentreVu Supervisor, Installation And Getting Started Manual

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CentreVu Supervisor Version 8 Installation and Getting Started
GL-12
Tooltips Brief descriptions that display when the
mouse pointer is over a toolbar button.
Trunk Group
Report Displays the status of each trunk in a selected
trunk group.
UNIX System A multi-user operating system developed by
AT&T in 1969. The operating system on the
computer on which CMS runs.
User ID The login ID for a CMS user.
VDN See Vector Directory Numbe r.
VDN Reports A group of reports that show profiles of
current VDN performance, call handling
information for a specific VDN based on skill
preference, and how calls to specific VDNs
have been handled.
Vector A list of steps that process calls in a user-
defined manner. The steps in a vector can
send calls to splits, play announcements and
music, disconnect calls, give calls a busy
signal, or route calls to other destinations.