Lucent Technologies CentreVu Supervisor, Installation And Getting Started Manual

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CentreVu Supervisor Version 8 Installation and Getting Started
Installing and Using CentreVu Terminal Emulator
Using Terminal with Supervisor
8-3
Using Terminal with Supervisor
8
If you are using Supervisor and Terminal, you will use the CentreVu Terminal
application for the following CMS capabilities:
●
ACD Administration — Vector Contents
●
cmsadm and cmssvc command capabilities
●
Solaris
*
system command capabilities
●
INFORMIX
†
database commands
●
Forecast
●
Shortcuts
●
Timetables
●
Creating and Editing CMS Custom Reports
●
Administering ACDs for Generic 2.2 switches with the Expert Agent
Selection (EAS) feature. For all of the other switches with EAS, you may
use Supervisor to perform ACD Administration operations (except for
Vector Contents) and run the applicable configuration reports.
* Solaris is a registered trademark of Sun Microsystems, Inc.
† INFORMIX is a registered trademark of Informix Software, Inc.