Lucent Technologies CentreVu Supervisor, Installation And Getting Started Manual

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CentreVu Supervisor Version 8 Installation and Getting Started
GL-6
Graphics A CMS reporting option that allows you to view some
reports in bar graph format.
Grayed Out When you do not have access to a menu or action list
item, it will be grayed out (that is, dimmed or displayed
in a different color from the rest of the menu or action
list).
Historical
Reports Display past ACD data for various agent, split/skill,
trunk, trunk group, vector, or VDN activities. A report
summary of call data into daily, weekly or monthly
totals
HTML See HyperText Markup Language.
Hypertext A linkage between related text. For example,
if you select a word in a sentence, information
about that word is retrieved if it exists, or the
next occurrence of the word is found.
HyperText
Markup
Language A standard for defining documents with
hypertext links. See also
Hypertext .
Input Field An area on window where you specify
information that you would like to view, add,
modify, or delete.
Installation
Folder A folder on the network that holds all of the
CentreVu Supervisor files.
Setup.exe
is run
from this folder to install Supervisor on each
client computer.