Lucent Technologies CentreVu Supervisor, Installation And Getting Started Manual

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CentreVu Supervisor Version 8 Installation and Getting Started
Troubleshooting
Troubleshooting Tips
9-4
Login Error Messages
9
Use the following information to help you with problems you may encounter
when logging into the CMS server.
Error Message Corrective Action
A bad or invalid WINSOCK.DLL
was detected on the system. Please
correct this problem and try again. Reinstall network stack.
An action cannot be completed
because a component (cvsServer) is
not responding. Choose “Switch
To” to activate the component and
correct the problem. Select Switch To to correct the
problem. If the problem still exists,
install Dcom95 before attempting
to run CentreVu Supervisor again.
(See “Other Requirements” on page
1-12 for further information.)
Could not communicate with the
modem. Make sure that communication and
modem setting are correct. Use the
Communications and Modem tabs
in the Options dialog box.
Could not connect to the server Try again. If you still have trouble
after your third attempt, contact
your System Administrator to see if
the server is down.
Your CentreVu Supervisor
software is not compatible with
the CentreVu CMS server
software. The CentreVu CMS
server must be upgraded before
you can log in. Contact your
system administrator. Contact your system
administrator.